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# --
# Copyright (C) 2001-2021 OTRS AG, https://otrs.com/
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (GPL). If you
# did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.
# --
package Kernel::Output::HTML::ArticleAction::AgentTicketNote;
use strict;
use warnings;
use Kernel::Language qw(Translatable);
our @ObjectDependencies = (
'Kernel::Config',
'Kernel::Output::HTML::Layout',
'Kernel::System::Log',
);
sub new {
my ( $Type, %Param ) = @_;
# allocate new hash for object
my $Self = {};
bless( $Self, $Type );
return $Self;
}
# optional AclActionLookup
sub CheckAccess {
my ( $Self, %Param ) = @_;
# Check needed stuff.
for my $Needed (qw(Ticket Article ChannelName UserID)) {
if ( !$Param{$Needed} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Needed!",
);
return;
}
}
# check basic conditions
if ( $Param{ChannelName} ne 'Internal' ) {
return;
}
my $ConfigObject = $Kernel::OM->Get('Kernel::Config');
# check if module is registered
return if !$ConfigObject->Get('Frontend::Module')->{AgentTicketNote};
# check Acl
return if !$Param{AclActionLookup}->{AgentTicketNote};
return 1;
}
sub GetConfig {
my ( $Self, %Param ) = @_;
# Check needed stuff.
for my $Needed (qw(Ticket Article UserID)) {
if ( !$Param{$Needed} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Needed!",
);
return;
}
}
my $Link = "Action=AgentTicketNote;TicketID=$Param{Ticket}->{TicketID};ReplyToArticle=$Param{Article}->{ArticleID}";
my $Description = Translatable('Reply to note');
my %MenuItem = (
ItemType => 'Link',
Description => $Description,
Name => $Description,
Class => 'AsPopup PopupType_TicketAction',
Link => $Link,
);
return ( \%MenuItem );
}
1;
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