1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
|
# --
# Copyright (C) 2001-2021 OTRS AG, https://otrs.com/
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (GPL). If you
# did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.
# --
package Kernel::Output::HTML::ArticleAction::AgentTicketPlain;
use strict;
use warnings;
use Kernel::Language qw(Translatable);
our @ObjectDependencies = (
'Kernel::Config',
'Kernel::Output::HTML::Layout',
'Kernel::System::Log',
'Kernel::System::Ticket',
);
sub new {
my ( $Type, %Param ) = @_;
# allocate new hash for object
my $Self = {};
bless( $Self, $Type );
return $Self;
}
# optional AclActionLookup
sub CheckAccess {
my ( $Self, %Param ) = @_;
# Check needed stuff.
for my $Needed (qw(Ticket Article ChannelName UserID)) {
if ( !$Param{$Needed} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Needed!",
);
return;
}
}
# check basic conditions
if ( $Param{ChannelName} ne 'Email' ) {
return;
}
my $ConfigObject = $Kernel::OM->Get('Kernel::Config');
# check if module is registered
return if !$ConfigObject->Get('Frontend::Module')->{AgentTicketPlain};
return if !$ConfigObject->Get('Ticket::Frontend::PlainView');
# check Acl
return if !$Param{AclActionLookup}->{AgentTicketPlain};
my $Ok = $Kernel::OM->Get('Kernel::System::Ticket')->TicketPermission(
Type => 'ro',
TicketID => $Param{Ticket}->{TicketID},
UserID => $Param{UserID},
LogNo => 1,
);
return if !$Ok;
return 1;
}
sub GetConfig {
my ( $Self, %Param ) = @_;
# Check needed stuff.
for my $Needed (qw(Ticket Article UserID)) {
if ( !$Param{$Needed} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Needed!",
);
return;
}
}
my %MenuItem = (
ItemType => 'Link',
Description => Translatable('View the source for this Article'),
Name => Translatable('Plain Format'),
Class => 'AsPopup PopupType_TicketAction',
Link =>
"Action=AgentTicketPlain;TicketID=$Param{Ticket}->{TicketID};ArticleID=$Param{Article}->{ArticleID}",
);
return ( \%MenuItem );
}
1;
|
