File: SMIME.pm

package info (click to toggle)
otrs2 6.0.32-6
  • links: PTS
  • area: non-free
  • in suites: bullseye
  • size: 197,336 kB
  • sloc: perl: 1,003,018; javascript: 75,060; xml: 70,883; php: 51,819; sql: 22,361; sh: 379; makefile: 51
file content (510 lines) | stat: -rw-r--r-- 18,554 bytes parent folder | download
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
240
241
242
243
244
245
246
247
248
249
250
251
252
253
254
255
256
257
258
259
260
261
262
263
264
265
266
267
268
269
270
271
272
273
274
275
276
277
278
279
280
281
282
283
284
285
286
287
288
289
290
291
292
293
294
295
296
297
298
299
300
301
302
303
304
305
306
307
308
309
310
311
312
313
314
315
316
317
318
319
320
321
322
323
324
325
326
327
328
329
330
331
332
333
334
335
336
337
338
339
340
341
342
343
344
345
346
347
348
349
350
351
352
353
354
355
356
357
358
359
360
361
362
363
364
365
366
367
368
369
370
371
372
373
374
375
376
377
378
379
380
381
382
383
384
385
386
387
388
389
390
391
392
393
394
395
396
397
398
399
400
401
402
403
404
405
406
407
408
409
410
411
412
413
414
415
416
417
418
419
420
421
422
423
424
425
426
427
428
429
430
431
432
433
434
435
436
437
438
439
440
441
442
443
444
445
446
447
448
449
450
451
452
453
454
455
456
457
458
459
460
461
462
463
464
465
466
467
468
469
470
471
472
473
474
475
476
477
478
479
480
481
482
483
484
485
486
487
488
489
490
491
492
493
494
495
496
497
498
499
500
501
502
503
504
505
506
507
508
509
510
# --
# Copyright (C) 2001-2021 OTRS AG, https://otrs.com/
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (GPL). If you
# did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.
# --

package Kernel::Output::HTML::ArticleCheck::SMIME;

use strict;
use warnings;

use Kernel::System::EmailParser;
use Kernel::Language qw(Translatable);

our @ObjectDependencies = (
    'Kernel::Config',
    'Kernel::System::Crypt::SMIME',
    'Kernel::System::Log',
    'Kernel::System::Ticket::Article',
    'Kernel::Output::HTML::Layout',
);

sub new {
    my ( $Type, %Param ) = @_;

    my $Self = {};
    bless( $Self, $Type );

    for my $Needed (qw(UserID ArticleID)) {
        if ( $Param{$Needed} ) {
            $Self->{$Needed} = $Param{$Needed};
        }
        else {
            $Kernel::OM->Get('Kernel::System::Log')->Log(
                Priority => 'error',
                Message  => "Need $Needed!"
            );
        }
    }

    return $Self;
}

sub Check {
    my ( $Self, %Param ) = @_;

    my %SignCheck;
    my @Return;

    my $ConfigObject = $Param{ConfigObject} || $Kernel::OM->Get('Kernel::Config');
    my $LayoutObject = $Param{LayoutObject} || $Kernel::OM->Get('Kernel::Output::HTML::Layout');

    my $UserType     = $LayoutObject->{UserType} // '';
    my $ChangeUserID = $UserType eq 'Customer' ? $ConfigObject->Get('CustomerPanelUserID') : $Self->{UserID};

    # check if smime is enabled
    return if !$ConfigObject->Get('SMIME');

    # check if article is an email
    my $ArticleBackendObject
        = $Kernel::OM->Get('Kernel::System::Ticket::Article')->BackendForArticle( %{ $Param{Article} // {} } );
    return if $ArticleBackendObject->ChannelNameGet() ne 'Email';

    my $SMIMEObject = $Kernel::OM->Get('Kernel::System::Crypt::SMIME');

    # check inline smime
    if ( $Param{Article}->{Body} && $Param{Article}->{Body} =~ /^-----BEGIN PKCS7-----/ ) {
        %SignCheck = $SMIMEObject->Verify( Message => $Param{Article}->{Body} );
        if (%SignCheck) {

            # remember to result
            $Self->{Result} = \%SignCheck;
        }
        else {

            # return with error
            push(
                @Return,
                {
                    Key   => Translatable('Signed'),
                    Value => Translatable('"S/MIME SIGNED MESSAGE" header found, but invalid!'),
                }
            );
        }
    }

    # check smime
    else {

        # get email from fs
        my $Message = $ArticleBackendObject->ArticlePlain(
            TicketID  => $Param{Article}->{TicketID},
            ArticleID => $Self->{ArticleID},
            UserID    => $Self->{UserID},
        );
        return if !$Message;

        my @Email = ();
        my @Lines = split( /\n/, $Message );
        for my $Line (@Lines) {
            push( @Email, $Line . "\n" );
        }

        my $ParserObject = Kernel::System::EmailParser->new(
            Email => \@Email,
        );

        use MIME::Parser;
        my $Parser = MIME::Parser->new();
        $Parser->decode_headers(0);
        $Parser->extract_nested_messages(0);
        $Parser->output_to_core("ALL");
        my $Entity = $Parser->parse_data($Message);
        my $Head   = $Entity->head();
        $Head->unfold();
        $Head->combine('Content-Type');
        my $ContentType = $Head->get('Content-Type');

        if (
            $ContentType
            && $ContentType =~ /application\/(x-pkcs7|pkcs7)-mime/i
            && $ContentType !~ /signed/i
            )
        {

            # check if article is already decrypted
            if ( $Param{Article}->{Body} && $Param{Article}->{Body} ne '- no text message => see attachment -' ) {
                push(
                    @Return,
                    {
                        Key        => Translatable('Crypted'),
                        Value      => Translatable('Ticket decrypted before'),
                        Successful => 1,
                    }
                );
            }

            # check sender (don't decrypt sent emails)
            if ( $Param{Article}->{SenderType} && $Param{Article}->{SenderType} =~ /(agent|system)/i ) {

                # return info
                return (
                    {
                        Key        => Translatable('Crypted'),
                        Value      => Translatable('Sent message encrypted to recipient!'),
                        Successful => 1,
                    }
                );
            }

            # get all email addresses on article
            my %EmailsToSearch;
            for my $Email (qw(Resent-To Envelope-To To Cc Delivered-To X-Original-To)) {

                my @EmailAddressOnField = $ParserObject->SplitAddressLine(
                    Line => $ParserObject->GetParam( WHAT => $Email ),
                );

                # filter email addresses avoiding repeated and save on hash to search
                for my $EmailAddress (@EmailAddressOnField) {
                    my $CleanEmailAddress = $ParserObject->GetEmailAddress(
                        Email => $EmailAddress,
                    );
                    $EmailsToSearch{$CleanEmailAddress} = '1';
                }
            }

            # look for private keys for every email address
            # extract every resulting cert and put it into an hash of hashes avoiding repeated
            my %PrivateKeys;
            for my $EmailAddress ( sort keys %EmailsToSearch ) {
                my @PrivateKeysResult = $SMIMEObject->PrivateSearch(
                    Search => $EmailAddress,
                );
                for my $Cert (@PrivateKeysResult) {
                    $PrivateKeys{ $Cert->{Filename} } = $Cert;
                }
            }

            # search private cert to decrypt email
            if ( !%PrivateKeys ) {
                push(
                    @Return,
                    {
                        Key   => Translatable('Crypted'),
                        Value => Translatable('Impossible to decrypt: private key for email was not found!'),
                    }
                );
                return @Return;
            }

            my %Decrypt;
            PRIVATESEARCH:
            for my $CertResult ( values %PrivateKeys ) {

                # decrypt
                %Decrypt = $SMIMEObject->Decrypt(
                    Message            => $Message,
                    SearchingNeededKey => 1,
                    %{$CertResult},
                );
                last PRIVATESEARCH if ( $Decrypt{Successful} );
            }

            # ok, decryption went fine
            if ( $Decrypt{Successful} ) {

                push(
                    @Return,
                    {
                        Key   => Translatable('Crypted'),
                        Value => $Decrypt{Message} || Translatable('Successful decryption'),
                        %Decrypt,
                    }
                );

                # store decrypted data
                my $EmailContent = $Decrypt{Data};

                # now check if the data contains a signature too
                %SignCheck = $SMIMEObject->Verify(
                    Message => $Decrypt{Data},
                );

                if ( $SignCheck{SignatureFound} ) {

                    # If the signature was verified well, use the stripped content to store the email.
                    #   Now it contains only the email without other SMIME generated data.
                    $EmailContent = $SignCheck{Content} if $SignCheck{Successful};

                    push(
                        @Return,
                        {
                            Key   => Translatable('Signed'),
                            Value => $SignCheck{Message},
                            %SignCheck,
                        }
                    );
                }

                # parse the decrypted email body
                my $ParserObject = Kernel::System::EmailParser->new(
                    Email => $EmailContent
                );
                my $Body = $ParserObject->GetMessageBody();

                # from RFC 3850
                # 3.  Using Distinguished Names for Internet Mail
                #
                #   End-entity certificates MAY contain ...
                #
                #    ...
                #
                #   Sending agents SHOULD make the address in the From or Sender header
                #   in a mail message match an Internet mail address in the signer's
                #   certificate.  Receiving agents MUST check that the address in the
                #   From or Sender header of a mail message matches an Internet mail
                #   address, if present, in the signer's certificate, if mail addresses
                #   are present in the certificate.  A receiving agent SHOULD provide
                #   some explicit alternate processing of the message if this comparison
                #   fails, which may be to display a message that shows the recipient the
                #   addresses in the certificate or other certificate details.

                # as described in bug#5098 and RFC 3850 an alternate mail handling should be
                # made if sender and signer addresses does not match

                # get original sender from email
                my @OrigEmail        = map {"$_\n"} split( /\n/, $Message );
                my $ParserObjectOrig = Kernel::System::EmailParser->new(
                    Email => \@OrigEmail,
                );

                my $OrigFrom   = $ParserObjectOrig->GetParam( WHAT => 'From' );
                my $OrigSender = $ParserObjectOrig->GetEmailAddress( Email => $OrigFrom );

                # compare sender email to signer email
                my $SignerSenderMatch = 0;
                SIGNER:
                for my $Signer ( @{ $SignCheck{Signers} } ) {
                    if ( $OrigSender =~ m{\A \Q$Signer\E \z}xmsi ) {
                        $SignerSenderMatch = 1;
                        last SIGNER;
                    }
                }

                # sender email does not match signing certificate!
                if ( !$SignerSenderMatch ) {
                    $SignCheck{Successful} = 0;
                    $SignCheck{Message} =~ s/successful/failed!/;
                    $SignCheck{Message} .= " (signed by "
                        . join( ' | ', @{ $SignCheck{Signers} } )
                        . ")"
                        . ", but sender address $OrigSender: does not match certificate address!";
                }

                # Determine if we have decrypted article and attachments before.
                my %Index = $ArticleBackendObject->ArticleAttachmentIndex(
                    ArticleID => $Self->{ArticleID},
                );

                if (
                    !grep { $Index{$_}->{ContentType} =~ m{ application/ (?: x- )? pkcs7-mime }xms } sort keys %Index
                    )
                {
                    return @Return;
                }

                # updated article body
                $ArticleBackendObject->ArticleUpdate(
                    TicketID  => $Param{Article}->{TicketID},
                    ArticleID => $Self->{ArticleID},
                    Key       => 'Body',
                    Value     => $Body,
                    UserID    => $ChangeUserID,
                );

                # delete crypted attachments
                $ArticleBackendObject->ArticleDeleteAttachment(
                    ArticleID => $Self->{ArticleID},
                    UserID    => $ChangeUserID,
                );

                # write attachments to the storage
                for my $Attachment ( $ParserObject->GetAttachments() ) {
                    $ArticleBackendObject->ArticleWriteAttachment(
                        %{$Attachment},
                        ArticleID => $Self->{ArticleID},
                        UserID    => $ChangeUserID,
                    );
                }

                return @Return;
            }
            else {
                push(
                    @Return,
                    {
                        Key   => Translatable('Crypted'),
                        Value => "$Decrypt{Message}",
                        %Decrypt,
                    }
                );
            }
        }

        if (
            $ContentType
            && $ContentType =~ /application\/(x-pkcs7|pkcs7)/i
            && $ContentType =~ /signed/i
            )
        {

            # check sign and get clear content
            %SignCheck = $SMIMEObject->Verify(
                Message => $Message,
            );

            # parse and update clear content
            if ( %SignCheck && $SignCheck{Successful} && $SignCheck{Content} ) {

                my @Email = ();
                my @Lines = split( /\n/, $SignCheck{Content} );
                for (@Lines) {
                    push( @Email, $_ . "\n" );
                }
                my $ParserObject = Kernel::System::EmailParser->new(
                    Email => \@Email,
                );
                my $Body = $ParserObject->GetMessageBody();

                # from RFC 3850
                # 3.  Using Distinguished Names for Internet Mail
                #
                #   End-entity certificates MAY contain ...
                #
                #    ...
                #
                #   Sending agents SHOULD make the address in the From or Sender header
                #   in a mail message match an Internet mail address in the signer's
                #   certificate.  Receiving agents MUST check that the address in the
                #   From or Sender header of a mail message matches an Internet mail
                #   address, if present, in the signer's certificate, if mail addresses
                #   are present in the certificate.  A receiving agent SHOULD provide
                #   some explicit alternate processing of the message if this comparison
                #   fails, which may be to display a message that shows the recipient the
                #   addresses in the certificate or other certificate details.

                # as described in bug#5098 and RFC 3850 an alternate mail handling should be
                # made if sender and signer addresses does not match

                # get original sender from email
                my @OrigEmail        = map {"$_\n"} split( /\n/, $Message );
                my $ParserObjectOrig = Kernel::System::EmailParser->new(
                    Email => \@OrigEmail,
                );

                my $OrigFrom   = $ParserObjectOrig->GetParam( WHAT => 'From' );
                my $OrigSender = $ParserObjectOrig->GetEmailAddress( Email => $OrigFrom );

                # compare sender email to signer email
                my $SignerSenderMatch = 0;
                SIGNER:
                for my $Signer ( @{ $SignCheck{Signers} } ) {
                    if ( $OrigSender =~ m{\A \Q$Signer\E \z}xmsi ) {
                        $SignerSenderMatch = 1;
                        last SIGNER;
                    }
                }

                # sender email does not match signing certificate!
                if ( !$SignerSenderMatch ) {
                    $SignCheck{Successful} = 0;
                    $SignCheck{Message} =~ s/successful/failed!/;
                    $SignCheck{Message} .= " (signed by "
                        . join( ' | ', @{ $SignCheck{Signers} } )
                        . ")"
                        . ", but sender address $OrigSender: does not match certificate address!";
                }

                # Determine if we have decrypted article and attachments before.
                my %Index = $ArticleBackendObject->ArticleAttachmentIndex(
                    ArticleID => $Self->{ArticleID},
                );

                if (
                    grep { $Index{$_}->{ContentType} =~ m{ application/ (?: x- )? pkcs7 }xms } sort keys %Index
                    )
                {

                    # Update article body.
                    $ArticleBackendObject->ArticleUpdate(
                        TicketID  => $Param{Article}->{TicketID},
                        ArticleID => $Self->{ArticleID},
                        Key       => 'Body',
                        Value     => $Body,
                        UserID    => $ChangeUserID,
                    );

                    # Delete crypted attachments.
                    $ArticleBackendObject->ArticleDeleteAttachment(
                        ArticleID => $Self->{ArticleID},
                        UserID    => $ChangeUserID,
                    );

                    # Write decrypted attachments to the storage.
                    for my $Attachment ( $ParserObject->GetAttachments() ) {
                        $ArticleBackendObject->ArticleWriteAttachment(
                            %{$Attachment},
                            ArticleID => $Self->{ArticleID},
                            UserID    => $ChangeUserID,
                        );
                    }
                }

            }

            # output signature verification errors
            elsif (
                %SignCheck
                && !$SignCheck{SignatureFound}
                && !$SignCheck{Successful}
                && !$SignCheck{Content}
                )
            {

                # return result
                push(
                    @Return,
                    {
                        Key   => Translatable('Signed'),
                        Value => $SignCheck{Message},
                        %SignCheck,
                    }
                );
            }
        }
    }

    if ( $SignCheck{SignatureFound} ) {

        # return result
        push(
            @Return,
            {
                Key   => Translatable('Signed'),
                Value => $SignCheck{Message},
                %SignCheck,
            }
        );
    }
    return @Return;
}

sub Filter {
    my ( $Self, %Param ) = @_;

    # remove signature if one is found
    if ( $Self->{Result}->{SignatureFound} ) {

        # remove SMIME begin signed message
        $Param{Article}->{Body} =~ s/^-----BEGIN\sPKCS7-----.+?Hash:\s.+?$//sm;

        # remove SMIME inline sign
        $Param{Article}->{Body} =~ s/^-----END\sPKCS7-----//sm;
    }
    return 1;
}
1;