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# --
# Copyright (C) 2001-2021 OTRS AG, https://otrs.com/
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (GPL). If you
# did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.
# --
package Kernel::Output::HTML::Dashboard::RSS;
use strict;
use warnings;
use LWP::UserAgent;
use XML::FeedPP;
our $ObjectManagerDisabled = 1;
sub new {
my ( $Type, %Param ) = @_;
# allocate new hash for object
my $Self = {%Param};
bless( $Self, $Type );
# get needed parameters
for my $Needed (qw(Config Name UserID)) {
die "Got no $Needed!" if ( !$Self->{$Needed} );
}
return $Self;
}
sub Preferences {
my ( $Self, %Param ) = @_;
return;
}
sub Config {
my ( $Self, %Param ) = @_;
return (
%{ $Self->{Config} },
CacheKey => 'RSS'
. $Self->{Config}->{URL} . '-'
. $Kernel::OM->Get('Kernel::Output::HTML::Layout')->{UserLanguage},
);
}
sub Run {
my ( $Self, %Param ) = @_;
# Default URL
my $FeedURL = $Self->{Config}->{URL};
# get layout object
my $LayoutObject = $Kernel::OM->Get('Kernel::Output::HTML::Layout');
my $Language = $LayoutObject->{UserLanguage};
# Check if URL for UserLanguage is available
if ( $Self->{Config}->{"URL_$Language"} ) {
$FeedURL = $Self->{Config}->{"URL_$Language"};
}
else {
# Check for main language for languages like es_MX (es in this case)
($Language) = split /_/, $Language;
if ( $Self->{Config}->{"URL_$Language"} ) {
$FeedURL = $Self->{Config}->{"URL_$Language"};
}
}
# Configure a local instance of LWP::UserAgent for passing to XML::FeedPP.
my $UserAgent = LWP::UserAgent->new();
my $ConfigObject = $Kernel::OM->Get('Kernel::Config');
# In some scenarios like transparent HTTPS proxies, it can be necessary to turn off
# SSL certificate validation.
if ( $ConfigObject->Get('WebUserAgent::DisableSSLVerification') ) {
$UserAgent->ssl_opts(
verify_hostname => 0,
);
}
# Set proxy settings if configured, and make sure to allow all supported protocols
# (please see bug#12512 for more information).
my $Proxy = $ConfigObject->Get('WebUserAgent::Proxy');
if ($Proxy) {
$UserAgent->proxy( [ 'http', 'https', 'ftp' ], $Proxy );
}
# get content
my $Feed;
TRY:
for ( 1 .. 3 ) {
$Feed = eval {
XML::FeedPP->new(
$FeedURL,
'xml_deref' => 1,
'utf8_flag' => 1,
'lwp_useragent' => $UserAgent,
);
};
last TRY if $Feed;
}
if ( !$Feed ) {
return $LayoutObject->{LanguageObject}->Translate( 'Can\'t connect to %s!', $FeedURL );
}
my $Count = 0;
ITEM:
for my $Item ( $Feed->get_item() ) {
$Count++;
last ITEM if $Count > $Self->{Config}->{Limit};
my $Time = $Item->pubDate();
my $Ago;
if ($Time) {
my $SystemDateTimeObject = $Kernel::OM->Create(
'Kernel::System::DateTime',
ObjectParams => {
String => $Time,
},
);
my $CurSystemDateTimeObject = $Kernel::OM->Create('Kernel::System::DateTime');
$Ago = $CurSystemDateTimeObject->ToEpoch() - $SystemDateTimeObject->ToEpoch();
$Ago = $LayoutObject->CustomerAge(
Age => $Ago,
Space => ' ',
);
}
$LayoutObject->Block(
Name => 'ContentSmallRSSOverviewRow',
Data => {
Title => $Item->title(),
Link => $Item->link(),
},
);
if ($Ago) {
$LayoutObject->Block(
Name => 'ContentSmallRSSTimeStamp',
Data => {
Ago => $Ago,
Title => $Item->title(),
Link => $Item->link(),
},
);
}
else {
$LayoutObject->Block(
Name => 'ContentSmallRSS',
Data => {
Ago => $Ago,
Title => $Item->title(),
Link => $Item->link(),
},
);
}
}
my $Content = $LayoutObject->Output(
TemplateFile => 'AgentDashboardRSSOverview',
Data => {
%{ $Self->{Config} },
},
);
return $Content;
}
1;
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