File: AdminNotificationEvent.tt

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otrs2 6.0.32-6
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file content (812 lines) | stat: -rw-r--r-- 47,067 bytes
# --
# Copyright (C) 2001-2021 OTRS AG, https://otrs.com/
# Copyright (C) 2012-2021 Znuny GmbH, http://znuny.com/
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (GPL). If you
# did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.
# --

[% RenderBlockStart("Overview") %]
<div class="MainBox ARIARoleMain LayoutFixedSidebar SidebarFirst">
    <h1 class="InvisibleText">[% Translate("Ticket Notification Management") | html %]</h1>

    [% BreadcrumbPath = [
            {
                Name => Translate('Ticket Notification Management'),
                Link => Env("Action"),
            },
        ]
    %]

    [% SWITCH Data.Action %]
        [% CASE 'Add' %]
            [% BreadcrumbPath.push({ Name => Translate("Add Notification"),}) %]
        [% CASE 'Change' %]
            [% USE EditTitle = String(Translate("Edit Notification")) %]
            [% BreadcrumbPath.push({ Name => EditTitle.append( ': ', Data.Name ) }) %]
    [% END %]

    [% INCLUDE "Breadcrumb.tt" Path = BreadcrumbPath %]

    <div class="Clear"></div>
    <div class="SidebarColumn">
[% RenderBlockStart("ActionList") %]
        <div class="WidgetSimple">
            <div class="Header">
                <h2>[% Translate("Actions") | html %]</h2>
            </div>
            <div class="Content">
                <ul class="ActionList">
[% RenderBlockStart("ActionOverview") %]
                    <li>
                        <a href="[% Env("Baselink") %]Action=[% Env("Action") %]" class="CallForAction Fullsize Center"><span><i class="fa fa-caret-left"></i>[% Translate("Go to overview") | html %]</span></a>
                    </li>
[% RenderBlockEnd("ActionOverview") %]
[% RenderBlockStart("ActionAdd") %]
                    <li>
                        <a href="[% Env("Baselink") %]Action=[% Env("Action") %];Subaction=Add" class="CallForAction Fullsize Center"><span><i class="fa fa-plus-square"></i>[% Translate("Add Notification") | html %]</span></a>
                    </li>
                    <li>
                        <a href="[% Env("Baselink") %]Action=[% Env("Action") %];Subaction=NotificationExport" class="CallForAction Fullsize Center"><span><i class="fa fa-download"></i>[% Translate("Export Notifications") | html %]</span></a>
                    </li>
[% RenderBlockEnd("ActionAdd") %]
                </ul>
            </div>
        </div>
[% RenderBlockEnd("ActionList") %]

[% RenderBlockStart("Filter") %]
        <div class="WidgetSimple">
            <div class="Header">
                <h2><label for="FilterNotifications">[% Translate("Filter for Notifications") | html %]</label></h2>
            </div>
            <div class="Content">
                <input type="text" id="FilterNotifications" class="FilterBox" placeholder="[% Translate("Just start typing to filter...") | html %]" name="FilterNotifications" value="" title="[% Translate("Filter for notifications") | html %]">
            </div>
        </div>
[% RenderBlockEnd("Filter") %]

[% RenderBlockStart("ActionImport") %]
        <div class="WidgetSimple">
            <div class="Header">
                <h2>[% Translate("Configuration Import") | html %]</h2>
            </div>
            <div class="Content">
                <p class="FieldExplanation">
                    [% Translate("Here you can upload a configuration file to import Ticket Notifications to your system. The file needs to be in .yml format as exported by the Ticket Notification module.") | html %]
                </p>
                <ul class="ActionList SpacingTop">
                    <li>
                        <form action="[% Env("CGIHandle") %]" method="post" enctype="multipart/form-data" class="Validate PreventMultipleSubmits">
                            <input type="hidden" name="Action" value="[% Env("Action") %]"/>
                            <input type="hidden" name="Subaction" value="NotificationImport"/>
                            <input type="hidden" name="FormID" value="[% Data.FormID | html %]"/>
                            <input name="FileUpload" id="FileUpload" type="file" size="18" class="Fixed W100pc Validate_Required [% Data.FileUploadInvalid | html %]"/>
                            <div id="FileUploadError" class="TooltipErrorMessage"><p>[% Translate("This field is required.") | html %]</p></div>
                            <div id="FileUploadServerError" class="TooltipErrorMessage"><p>[% Translate("This field is required.") | html %]</p></div>
                            <fieldset class="Separated">
                                <input type="checkbox" id="OverwriteExistingNotifications" name="OverwriteExistingNotifications" value="1" />
                                <label for="OverwriteExistingNotifications">[% Translate("Overwrite existing notifications?") | html %]</label>
                            </fieldset>

                            <button class="CallForAction Fullsize Center" type="submit" value="[% Translate("Upload Notification configuration") | html %]">
                                <span><i class="fa fa-upload"></i>[% Translate("Import Notification configuration") | html %]</span>
                            </button>
                        </form>
                    </li>
                </ul>
            </div>
        </div>
[% RenderBlockEnd("ActionImport") %]
    </div>


    <div class="ContentColumn">
[% RenderBlockStart("OverviewResult") %]
        <div class="WidgetSimple">
            <div class="Header">
                <h2>[% Translate("List") | html %]</h2>
            </div>
            <div class="Content">
                <table class="DataTable" id="Notifications">
                    <thead>
                        <tr>
                            <th class="W20pc">[% Translate("Name") | html %]</th>
                            <th>[% Translate("Comment") | html %]</th>
                            <th>[% Translate("Validity") | html %]</th>
                            <th>[% Translate("Changed") | html %]</th>
                            <th>[% Translate("Created") | html %]</th>
                            <th class="Center W10pc">[% Translate("Export") | html %]</th>
                            <th class="Center W10pc">[% Translate("Copy") | html %]</th>
                            <th class="Center W10pc">[% Translate("Delete") | html %]</th>
                        </tr>
                    </thead>
                    <tbody>
[% RenderBlockStart("NoDataFoundMsg") %]
                        <tr>
                            <td colspan="8">
                                [% Translate("No data found.") | html %]
                            </td>
                        </tr>
[% RenderBlockEnd("NoDataFoundMsg") %]
[% RenderBlockStart("OverviewResultRow") %]
                        <tr [% IF Data.ValidID != 1%]class="Invalid"[% END %]>
                            <td><a href="[% Env("Baselink") %]Action=[% Env("Action") %];Subaction=Change;ID=[% Data.ID | uri %]">[% Translate(Data.Name) | html %]</a></td>
                            <td title="[% Data.Comment | html %]">[% Data.Comment | truncate(26) | html %]</td>
                            <td>[% Translate(Data.Valid) | html %]</td>
                            <td>[% Data.ChangeTime | Localize("TimeShort") %]</td>
                            <td>[% Data.CreateTime | Localize("TimeShort") %]</td>
                            <td class="Center"><a href="[% Env("Baselink") %]Action=[% Env("Action") %];Subaction=NotificationExport;ID=[% Data.ID | uri %];[% Env("ChallengeTokenParam") | html %]"><i class="fa fa-download"></i><span class="InvisibleText">[% Translate("Export") | html %]</span></a></td>
                            <td class="Center"><a href="[% Env("Baselink") %]Action=[% Env("Action") %];Subaction=NotificationCopy;ID=[% Data.ID | uri %];[% Env("ChallengeTokenParam") | html %]"><i class="fa fa-copy"></i><span class="InvisibleText">[% Translate("Copy") | html %]</span></a></td>
                            <td class="Center">
                                <a class="TrashCan NotificationDelete" href="[% Env("Baselink") %]Action=[% Env("Action") %];Subaction=Delete;ID=[% Data.ID | uri %];[% Env("ChallengeTokenParam") | html %]" title="[% Translate("Delete this notification") | html %]">
                                    <i class="fa fa-trash-o"></i>
                                </a>
                            </td>
                        </tr>
[% RenderBlockEnd("OverviewResultRow") %]
                        <tr class="FilterMessage Hidden">
                            <td colspan="8">[% Translate("No matches found.") | html %]</td>
                        </tr>
                    </tbody>
                </table>
            </div>
        </div>

[% RenderBlockEnd("OverviewResult") %]

[% RenderBlockStart("OverviewUpdate") %]

        <form action="[% Env("CGIHandle") %]" method="post" class="Validate PreventMultipleSubmits" name="compose" id="NotificationEvent">
            <div class="WidgetSimple">
                <div class="Header">
                [% IF Data.Action == 'Add' %]
                    <h2>[% Translate("Add Notification") | html %]</h2>
                [% ELSE %]
                    <h2>[% Translate("Edit Notification") | html %]</h2>
                [% END %]
                </div>
                <div class="Content">

                    <input type="hidden" name="Action" value="[% Env("Action") %]"/>
                    <input type="hidden" name="Subaction" value="[% Data.Action | uri %]Action"/>
                    <input type="hidden" name="ID" value="[% Data.ID | html %]"/>
                    [% IF Data.Action == 'Change' %]
                        <input type="hidden" name="ContinueAfterSave" id="ContinueAfterSave" value=""/>
                    [% END %]
                    <fieldset class="TableLike">

                        <label for="Name" class="Mandatory">
                            <span class="Marker">*</span>
                            [% Translate("Name") | html %]:
                        </label>
                        <div class="Field">
                            <input type="text" name="Name" id="Name" value="[% Data.Name | html %]" class="W50pc Validate_Required [% Data.NameServerError %]" maxlength="200"/>
                            <div id="NameError" class="TooltipErrorMessage">
                                <p>[% Translate("This field is required.") | html %]</p>
                            </div>
                            <div id="NameServerError" class="TooltipErrorMessage">
                                <p>[% Translate("This field is required.") | html %]</p>
                            </div>
                        </div>
                        <div class="Clear"></div>

                        <label for="Comment">[% Translate("Comment") | html %]: </label>
                        <div class="Field">
                            <input type="text" name="Comment" id="Comment" value="[% Data.Comment | html %]" class="W50pc" maxlength="250"/>
                        </div>

                        <label for="VisibleForAgent">[% Translate("Show in agent preferences") | html %]: </label>
                        <div class="Field">
                            [% Data.VisibleForAgentStrg %]
                        </div>
                        <div class="Clear"></div>

                        <label for="VisibleForAgentTooltip">[% Translate("Agent preferences tooltip") | html %]: </label>
                        <div class="Field">
                            <input type="text" name="VisibleForAgentTooltip" id="VisibleForAgentTooltip" class="W50pc" value="[% Data.VisibleForAgentTooltip | html %]" [% Data.VisibleForAgentTooltipReadonly %]/>
                            <p class="FieldExplanation">[% Translate("This message will be shown on the agent preferences screen as a tooltip for this notification.") | html %]</p>
                        </div>
                        <div class="Clear"></div>

                        <label for="ValidID">[% Translate("Validity") | html %]: </label>
                        <div class="Field">
                            [% Data.ValidOption %]
                        </div>
                        <div class="Clear"></div>

                    </fieldset>
                </div>
            </div>
            <div class="WidgetSimple SpacingTop">
                <div class="Header">
                    <div class="WidgetAction Toggle">
                        <a href="#" title="[% Translate("Toggle this widget") | html %]"><i class="fa fa-caret-right"></i><i class="fa fa-caret-down"></i></a>
                    </div>
                    <h2>[% Translate("Events") | html %]</h2>
                </div>

                <div class="Content">
                    <fieldset class="TableLike">

                        <label for="Events" class="Mandatory">
                            <span class="Marker">*</span>
                            [% Translate("Event") | html %]:
                        </label>
                        <div class="Field">
                            [% Data.EventsStrg %]
                            <div id="EventsError" class="TooltipErrorMessage">
                                <p>[% Translate("This field is required.") | html %]</p>
                            </div>
                            <div id="EventsServerError" class="TooltipErrorMessage">
                                <p>[% Translate("This field is required.") | html %]</p>
                            </div>
                            <p class="FieldExplanation">[% Translate("Here you can choose which events will trigger this notification. An additional ticket filter can be applied below to only send for ticket with certain criteria.") | html %]</p>
                        </div>
                        <div class="Clear"></div>

                    </fieldset>
                </div>
            </div>

            <div class="WidgetSimple SpacingTop Collapsed">
                <div class="Header">
                    <div class="WidgetAction Toggle">
                        <a href="#" title="[% Translate("Toggle this widget") | html %]"><i class="fa fa-caret-right"></i><i class="fa fa-caret-down"></i></a>
                    </div>
                    <h2>[% Translate("Ticket Filter") | html %]</h2>
                </div>

                <div class="Content">
                    <fieldset class="TableLike">

[% RenderBlockStart("OverviewUpdateType") %]
                        <label for="TypeID">[% Translate("Type") | html %]: </label>
                        <div class="Field">
                            [% Data.TypesStrg %]
                        </div>
                        <div class="Clear"></div>
[% RenderBlockEnd("OverviewUpdateType") %]
                        <label for="StateID">[% Translate("State") | html %]: </label>
                        <div class="Field">
                            [% Data.StatesStrg %]
                        </div>
                        <div class="Clear"></div>

                        <label for="PriorityID">[% Translate("Priority") | html %]: </label>
                        <div class="Field">
                            [% Data.PrioritiesStrg %]
                        </div>
                        <div class="Clear"></div>

                        <label for="QueueID">[% Translate("Queue") | html %]: </label>
                        <div class="Field">
                            [% Data.QueuesStrg %]
                        </div>
                        <div class="Clear"></div>

                        <label for="LockID">[% Translate("Lock") | html %]: </label>
                        <div class="Field">
                            [% Data.LocksStrg %]
                        </div>
                        <div class="Clear"></div>

[% RenderBlockStart("OverviewUpdateService") %]

                        <label for="ServiceID">[% Translate("Service") | html %]: </label>
                        <div class="Field">
                            [% Data.ServicesStrg %]
                        </div>
                        <div class="Clear"></div>

                        <label for="SLAID">[% Translate("SLA") | html %]: </label>
                        <div class="Field">
                            [% Data.SLAsStrg %]
                        </div>
                        <div class="Clear"></div>
[% RenderBlockEnd("OverviewUpdateService") %]

                        <label for="CustomerID">[% Translate("Customer ID") | html %]: </label>
                        <div class="Field">
                            <input type="text" name="CustomerID" id="CustomerID" class="W75pc" value="[% Data.CustomerID | html %]"/>
                        </div>
                        <div class="Clear"></div>

                        <label for="CustomerUserID">[% Translate("Customer User ID") | html %]: </label>
                        <div class="Field">
                            <input type="text" name="CustomerUserID" id="CustomerUserID" class="W75pc" value="[% Data.CustomerUserID | html %]"/>
                        </div>
                        <div class="Clear"></div>

[% RenderBlockStart("DynamicField") %]
                        <div class="SpacingTop"></div>
                        <label><h4>[% Translate("Dynamic Fields") | html %]</h4></label>
                        <div class="Clear"></div>
                        <div class="SpacingTop"></div>
[% RenderBlockStart("DynamicFieldElement") %]
                        [% Data.Label %]
                        <div class="Field">
                            [% Data.Field %]
                        </div>
                        <div class="Clear"></div>
[% RenderBlockEnd("DynamicFieldElement") %]
                        <div class="SpacingTop"></div>
[% RenderBlockEnd("DynamicField") %]

                    </fieldset>
                </div>
            </div>

            <div class="WidgetSimple SpacingTop Collapsed">
                <div class="Header">
                    <div class="WidgetAction Toggle">
                        <a href="#" title="[% Translate("Toggle this widget") | html %]"><i class="fa fa-caret-right"></i><i class="fa fa-caret-down"></i></a>
                    </div>
                    <h2>[% Translate("Article Filter") | html %] <span class="FieldExplanation">([% Translate("Only for ArticleCreate and ArticleSend event") | html %])</span></h2>
                </div>

                <div class="Content">
                    <fieldset class="TableLike">

                        <label for="ArticleSenderTypeID">[% Translate("Article sender type") | html %]: </label>
                        <div class="Field">
                            [% Data.ArticleSenderTypesStrg %]
                            <div id="ArticleSenderTypeIDServerError" class="TooltipErrorMessage">
                                <p>[% Translate("If ArticleCreate or ArticleSend is used as a trigger event, you need to specify an article filter as well. Please select at least one of the article filter fields.") | html %]</p>
                            </div>
                        </div>
                        <div class="Clear"></div>

                        <label for="ArticleIsVisibleForCustomer">[% Translate("Customer visibility") | html %]: </label>
                        <div class="Field">
                            [% Data.ArticleCustomerVisibilityStrg %]
                        </div>
                        <div class="Clear"></div>

                        <label for="ArticleCommunicationChannelID">[% Translate("Communication channel") | html %]: </label>
                        <div class="Field">
                            [% Data.ArticleCommunicationChannelStrg %]
                        </div>
                        <div class="Clear"></div>

                        <label for="ArticleAttachmentInclude">[% Translate("Include attachments to notification") | html %]: </label>
                        <div class="Field">
                            [% Data.ArticleAttachmentIncludeStrg %]
                        </div>
                        <div class="Clear"></div>

[% RenderBlockStart("BackendArticleField") %]
                        <label for="[% Data.Key %]">[% Translate(Data.Label) | html %]:</label>
                        <div class="Field">
                            <input type="text" name="[% Data.Key %]" id="[% Data.Key %]" class="W75pc [% Data.Key %]ServerError" value="[% Data.Value | html %]"/>
                            <div id="[% Data.Key %]ServerError" class="TooltipErrorMessage">
                                <p>[% Translate("If ArticleCreate or ArticleSend is used as a trigger event, you need to specify an article filter as well. Please select at least one of the article filter fields.") | html %]</p>
                            </div>
                        </div>
                        <div class="Clear"></div>
[% RenderBlockEnd("BackendArticleField") %]

                    </fieldset>
                </div>
            </div>

            <div class="WidgetSimple SpacingTop">
                <div class="Header">
                    <div class="WidgetAction Toggle">
                        <a href="#" title="[% Translate("Toggle this widget") | html %]"><i class="fa fa-caret-right"></i><i class="fa fa-caret-down"></i></a>
                    </div>
                    <h2>[% Translate("Recipients") | html %]</h2>
                </div>

                <div class="Content">
                    <fieldset class="TableLike">

                        <label for="Recipients">[% Translate("Send to") | html %]: </label>
                        <div class="Field">
                            [% Data.RecipientsStrg %]
                        </div>
                        <div class="Clear"></div>

                        <label for="RecipientAgents">[% Translate("Send to these agents") | html %]: </label>
                        <div class="Field">
                            [% Data.RecipientAgentsStrg %]
                        </div>
                        <div class="Clear"></div>

                        <label for="RecipientGroups">[% Translate("Send to all group members (agents only)") | html %]: </label>
                        <div class="Field">
                            [% Data.RecipientGroupsStrg %]
                        </div>
                        <div class="Clear"></div>

                        <label for="RecipientRoles">[% Translate("Send to all role members") | html %]: </label>
                        <div class="Field">
                            [% Data.RecipientRolesStrg %]
                        </div>
                        <div class="Clear"></div>

                        <label for="SendOnOutOfOffice">[% Translate("Send on out of office") | html %]: </label>
                        <div class="Field">
                            <input type="checkbox" name="SendOnOutOfOffice" id="SendOnOutOfOffice" value="1" [% Data.SendOnOutOfOfficeChecked %] />
                            [% Translate("Also send if the user is currently out of office.") | html %]
                        </div>
                        <div class="Clear"></div>

                        <label for="OncePerDay">[% Translate("Once per day") | html %]: </label>
                        <div class="Field">
                            <input type="checkbox" name="OncePerDay" id="OncePerDay" value="1" [% Data.OncePerDayChecked %] />
                            [% Translate("Notify user just once per day about a single ticket using a selected transport.") | html %]
                        </div>
                        <div class="Clear"></div>

                    </fieldset>
                </div>
            </div>

            <div class="WidgetSimple SpacingTop">
                <div class="Header">
                    <div class="WidgetAction Toggle">
                        <a href="#" title="[% Translate("Toggle this widget") | html %]"><i class="fa fa-caret-right"></i><i class="fa fa-caret-down"></i></a>
                    </div>
                    <h2>[% Translate("Notification Methods") | html %]</h2>
                </div>

                <div class="Content TransportsContent">
                    <fieldset class="TableLike">
                        <p class="FieldExplanation">
                            [% Translate("These are the possible methods that can be used to send this notification to each of the recipients. Please select at least one method below.") | html %]
                        </p>
                    </fieldset>
[% RenderBlockStart("TransportRow") %]
                    <fieldset class="TableLike FixedLabel SpacingTop">
                        <legend><span>[% Translate(Data.TransportName) | html %]</span></legend>
[% RenderBlockStart("TransportRowEnabled") %]
                        <label for="Transport[% Data.Transport | html %]">
                            [% Translate("Enable this notification method") | html %]:
                        </label>
                        <div class="Field">
                            <input type="checkbox" name="Transports" id="Transport[% Data.Transport | html %]" value="[% Data.Transport | html %]" class="Validate_OneChecked [% Data.TransportsServerError | html %]" title="[% Translate("Transport") | html %]: [% Translate(Data.Transport) | html %]" [% Data.TransportChecked %] />
                            <div id="Transport[% Data.Transport | html %]Error" class="TooltipErrorMessage">
                                <p>[% Translate("At least one method is needed per notification.") | html %]</p>
                            </div>
                            <div id="Transport[% Data.Transport | html %]ServerError" class="TooltipErrorMessage">
                                <p>[% Translate("At least one method is needed per notification.") | html %]</p>
                            </div>
                        </div>
                        <div class="Clear"></div>

                        <label for="AgentEnabledByDefault[% Data.Transport | html %]" class="AgentEnabledByDefault">
                            [% Translate("Active by default in agent preferences") | html %]:
                        </label>
                        <div class="Field AgentEnabledByDefault">
                            <input type="checkbox" name="AgentEnabledByDefault" id="AgentEnabledByDefault[% Data.Transport | html %]" value="[% Data.Transport | html %]"  title="" [% Data.AgentEnabledByDefaultChecked %] />
                            <p class="FieldExplanation">[% Translate("This is the default value for assigned recipient agents who didn't make a choice for this notification in their preferences yet. If the box is enabled, the notification will be sent to such agents.") | html %]</p>
                        </div>
                        <div class="Clear"></div>

                        [% Data.SettingsString %]
[% RenderBlockEnd("TransportRowEnabled") %]
[% RenderBlockStart("TransportRowDisabled") %]
                        <div class="Field">
                            <p class="FieldExplanation">
                                [% Translate("This feature is currently not available.") | html %]
                            </p>
                        </div>
[% RenderBlockEnd("TransportRowDisabled") %]
[% RenderBlockStart("TransportRowNotActive") %]
                        <div class="Field Info">
                            <a href="[% Env("Baselink") %]Action=AdminCloudServices" class="Button"><i class="fa fa-angle-double-up"></i> [% Translate("Please activate this transport in order to use it.") | html %]</a>
                        </div>
[% RenderBlockEnd("TransportRowNotActive") %]
                        <div class="Clear"></div>
                    </fieldset>
[% RenderBlockEnd("TransportRow") %]
[% RenderBlockStart("NoDataFoundMsgTransport") %]
                    <fieldset class="TableLike SpacingTop">
                        <legend><span>[% Translate("No data found") | html %]</span></legend>
                        <p class="FieldExplanation">
                            [% Translate("No notification method found.") | html %]
                        </p>
                    </fieldset>
[% RenderBlockEnd("NoDataFoundMsgTransport") %]
                </div>
            </div>

            <div class="WidgetSimple SpacingTop">
                <div class="Header">
                    <div class="WidgetAction Toggle">
                        <a href="#" title="[% Translate("Toggle this widget") | html %]"><i class="fa fa-caret-right"></i><i class="fa fa-caret-down"></i></a>
                    </div>
                    <h2>[% Translate("Notification Text") | html %]</h2>
                </div>

                <div class="Content">
                    <div class ="NotificationLanguageContainer">

[% RenderBlockStart("NotificationLanguage") %]
                        <div class="NotificationLanguage">
                            <div class="WidgetSimple SpacingTop [% IF !Data.Language %] Collapsed [% END %] ">
                                <div class="Header">
                                    <div class="WidgetAction Toggle">
                                        <a href="#" title="[% Translate("Toggle this widget") | html %]"><i class="fa fa-caret-right"></i><i class="fa fa-caret-down"></i></a>
                                    </div>
                                    <h2 class="Title">
                                        [% IF Data.Language %]
                                          [% Translate(Data.Language) | html %]
                                        [% ELSE %]
                                           <span class="Warning">'[% Data.LanguageID | html %]' &mdash; [% Translate("This language is not present or enabled on the system. This notification text could be deleted if it is not needed anymore.") | html %]</span>
                                        [% END %]
                                    </h2>
[% RenderBlockStart("NotificationLanguageRemoveButton") %]
                                    <div class="AdditionalInformation">
                                        <a value="Remove Language" class="RemoveButton LanguageRemove" id="[% Data.LanguageID | html %]_Language_Remove" href="" name="Data.LanguageID_Language_Remove"><i class="fa fa-minus-square-o"></i><span class="InvisibleText">[% Translate("Remove Notification Language") | html %]</span></a>
                                    </div>
[% RenderBlockEnd("NotificationLanguageRemoveButton") %]
                                </div>

                                <div class="Content">

                                    <fieldset class="TableLike">

                                        <input type="hidden" name="LanguageID" class="LanguageID" value="[% Data.LanguageID | html %]"/>

                                        <label for="[% Data.LanguageID | html %]_Subject" id="[% Data.LanguageID | html %]_Label_Subject" class="Mandatory">
                                            <span class="Marker">*</span>
                            [% Translate("Subject") | html %]:
                                        </label>
                                        <div class="Field">
                                            <input type="text" name="[% Data.LanguageID | html %]_Subject" id="[% Data.LanguageID | html %]_Subject" value="[% Data.Subject | html %]" class="W75pc Validate_Required [% Data.SubjectServerError | html %]" maxlength="200"/>
                                            <div id="[% Data.LanguageID | html %]_SubjectError" class="TooltipErrorMessage">
                                                <p>[% Translate("This field is required.") | html %]</p>
                                            </div>
                                            <div id="[% Data.LanguageID | html %]_SubjectServerError" class="TooltipErrorMessage">
                                                <p>[% Translate("This field is required.") | html %]</p>
                                            </div>
                                        </div>
                                        <div class="Clear"></div>

                                        <label for="[% Data.LanguageID | html %]_Body" id="[% Data.LanguageID | html %]_Label_Body" class="Mandatory">
                                            <span class="Marker">*</span>
                            [% Translate("Text") | html %]:
                                        </label>
                                        <div class="RichTextField">
                                            <textarea name="[% Data.LanguageID | html %]_Body" id="[% Data.LanguageID | html %]_Body" class="RichText Validate_RequiredRichText [% Data.BodyServerError | html %]" title="[% Translate("Message body") | html %]" rows="15" cols="[% Config("Ticket::Frontend::TextAreaNote") | html %]">[% Data.Body | html %]</textarea>

                                            <div id="[% Data.LanguageID | html %]_BodyError" class="TooltipErrorMessage">
                                                <p>[% Translate("This field is required.") | html %]</p>
                                            </div>
                                            <div id="[% Data.LanguageID | html %]_BodyServerError" class="TooltipErrorMessage">
                                                <p>[% Translate("This field is required and must have less than 4000 characters.") | html %]</p>
                                            </div>
                                        </div>
                                        <div class="Clear"></div>

                                    </fieldset>
                                </div>
                            </div>
                        </div>
[% RenderBlockEnd("NotificationLanguage") %]

                        <div class="Hidden Template NotificationLanguage">
                            <div class="WidgetSimple SpacingTop">
                                <div class="Header">
                                    <div class="WidgetAction Toggle">
                                        <a href="#" title="[% Translate("Toggle this widget") | html %]"><i class="fa fa-caret-right"></i><i class="fa fa-caret-down"></i></a>
                                    </div>
                                    <h2 class="Title"></h2>
                                    <div class="AdditionalInformation">
                                        <a value="Remove Language" class="RemoveButton LanguageRemove" id="Template_Language_Remove" href="" name="Template_Language_Remove"><i class="fa fa-minus-square-o"></i><span class="InvisibleText">[% Translate("Remove Notification Language") | html %]</span></a>
                                    </div>
                                </div>
                                <div class="Content">
                                    <fieldset class="TableLike">
                                        <input type="hidden" name="" class="LanguageID" value=""/>
                                        <label for="Template_Subject" id="Template_Label_Subject" class="Mandatory">
                                            <span class="Marker">*</span>
                                            [% Translate("Subject") | html %]:
                                        </label>
                                        <div class="Field">
                                            <input type="text" name="Template_Subject" id="Template_Subject" value="" class="W75pc" maxlength="200"/>
                                            <div id="Template_SubjectError" class="TooltipErrorMessage">
                                                <p>[% Translate("This field is required.") | html %]</p>
                                            </div>
                                        </div>
                                        <div class="Clear"></div>

                                        <label for="Template_Body" id="Template_Label_Body" class="Mandatory">
                                            <span class="Marker">*</span>
                                            [% Translate("Text") | html %]:
                                        </label>
                                        <div class="RichTextField">
                                            <textarea id="Template_Body" class="" name="Template_Body" title="[% Translate("Message body") | html %]" rows="15" cols="[% Config("Ticket::Frontend::TextAreaNote") | html %]"></textarea>
                                            <div id="Template_BodyError" class="TooltipErrorMessage">
                                                <p>[% Translate("This field is required.") | html %]</p>
                                            </div>
                                        </div>
                                        <div class="Clear"></div>
                                    </fieldset>
                                </div>
                            </div>
                        </div>
                    </div>

                    <fieldset class="TableLike">
                        <label for="Language">[% Translate("Add new notification language") | html %]:</label>
                        <div class="Field">
                            [% Data.LanguageStrg %]
                        </div>
                        <div class="Clear"></div>
                    </fieldset>
                    <div class="Hidden">
                        [% Data.LanguageOrigStrg %]
                    </div>
                </div>
            </div>

            <div class="WidgetSimple SpacingTop">
                <div class="Header">
                    <h2>[% Translate("Save Changes") | html %]</h2>
                </div>

                <div class="Content">
                    <fieldset class="TableLike">

                        <div class="Field SpacingTop">
                            [% IF Data.Action == 'Change' %]
                                <button class="CallForAction Primary" id="SubmitAndContinue" type="button" value="[% Translate("Save") | html %]"><span>[% Translate("Save") | html %]</span></button>
                                [% Translate("or") | html %]
                                <button class="CallForAction Primary" id="Submit" type="submit" value="[% Translate("Save") | html %]"><span>[% Translate("Save and finish") | html %]</span></button>
                            [% ELSE %]
                                <button class="CallForAction Primary" id="Submit" type="submit" value="[% Translate("Save") | html %]"><span>[% Translate("Save") | html %]</span></button>
                            [% END %]
                            [% Translate("or") | html %]
                            <a href="[% Env("Baselink") %]Action=[% Env("Action") %]">[% Translate("Cancel") | html %]</a>
                        </div>
                        <div class="Clear"></div>

                    </fieldset>
                </div>
            </div>

        </form>

        <div class="WidgetSimple SpacingTop Collapsed">
            <div class="Header">
                <div class="WidgetAction Toggle">
                    <a href="#" title="[% Translate("Toggle this widget") | html %]"><i class="fa fa-caret-right"></i><i class="fa fa-caret-down"></i></a>
                </div>
                <h2>[% Translate("Tag Reference") | html %]</h2>
            </div>

            <div class="Content">

                <p>[% Translate("Notifications are sent to an agent or a customer.") | html %]</p>

                <p>[% Translate("You can use the following tags") | html %]:</p>

                <dl>
                    <dt><code>&lt;OTRS_AGENT_SUBJECT[20]&gt;</code></dt>
                    <dd>
                        [% Translate("To get the first 20 character of the subject (of the latest agent article).") | html %]
                    </dd>

                    <dt><code>&lt;OTRS_AGENT_BODY[5]&gt;</code></dt>
                    <dd>
                        [% Translate("To get the first 5 lines of the body (of the latest agent article).") | html %]
                    </dd>

                    <dt><code>&lt;OTRS_AGENT_*&gt;</code></dt>
                    <dd>
                        [% Translate("To get the article attribute") | html %]
                        ([% Translate(" e. g.") | html %] <code>&lt;OTRS_AGENT_From&gt;, &lt;OTRS_AGENT_To&gt;, &lt;OTRS_AGENT_Cc&gt;</code>).
                    </dd>

                    <dt><code>&lt;OTRS_CUSTOMER_SUBJECT[20]&gt;</code></dt>
                    <dd>
                        [% Translate("To get the first 20 character of the subject (of the latest customer article).") | html %]
                    </dd>

                    <dt><code>&lt;OTRS_CUSTOMER_BODY[5]&gt;</code></dt>
                    <dd>
                        [% Translate("To get the first 5 lines of the body (of the latest customer article).") | html %]
                    </dd>

                    <dt><code>&lt;OTRS_CUSTOMER_REALNAME&gt;</code></dt>
                    <dd>
                        [% Translate("To get the name of the ticket's customer user (if given).") | html %]
                    </dd>

                    <dt><code>&lt;OTRS_CUSTOMER_*&gt;</code></dt>
                    <dd>
                        [% Translate("To get the article attribute") | html %]
                        ([% Translate(" e. g.") | html %] <code>&lt;OTRS_CUSTOMER_From&gt;, &lt;OTRS_CUSTOMER_To&gt;,
                        &lt;OTRS_CUSTOMER_Cc&gt;</code>).
                    </dd>

                    <dt><code>&lt;OTRS_CUSTOMER_DATA_*&gt;</code></dt>
                    <dd>
                        [% Translate("Attributes of the current customer user data") | html %]
                        ([% Translate(" e. g.") | html %] <code>&lt;OTRS_CUSTOMER_DATA_UserFirstname&gt;</code>).
                    </dd>

                    <dt><code>&lt;OTRS_OWNER_*&gt;</code> [% Translate("or") | html %] <code>&lt;OTRS_TICKET_OWNER_*&gt;</code></dt>
                    <dd>
                        [% Translate("Attributes of the current ticket owner user data") | html %]
                        ([% Translate(" e. g.") | html %] <code>&lt;OTRS_OWNER_UserFirstname&gt;</code> [% Translate("or") | html %] <code>&lt;OTRS_TICKET_OWNER_UserFirstname&gt;</code>).
                    </dd>

                    <dt><code>&lt;OTRS_RESPONSIBLE_*&gt;</code> [% Translate("or") | html %] <code>&lt;OTRS_TICKET_RESPONSIBLE_*&gt;</code></dt>
                    <dd>
                        [% Translate("Attributes of the current ticket responsible user data") | html %]
                        ([% Translate(" e. g.") | html %] <code>&lt;OTRS_RESPONSIBLE_UserFirstname&gt;</code> [% Translate("or") | html %] <code>&lt;OTRS_TICKET_RESPONSIBLE_UserFirstname&gt;</code>).
                    </dd>

                    <dt><code>&lt;OTRS_CURRENT_*&gt;</code></dt>
                    <dd>
                        [% Translate("Attributes of the current agent user who requested this action") | html %]
                        ([% Translate(" e. g.") | html %] <code>&lt;OTRS_CURRENT_UserFirstname&gt;</code>).
                    </dd>

                    <dt><code>&lt;OTRS_*&gt;</code> [% Translate("or") | html %] <code>&lt;OTRS_NOTIFICATION_RECIPIENT_*&gt;</code></dt>
                    <dd>
                        [% Translate("Attributes of the recipient user for the notification") | html %]
                        ([% Translate(" e. g.") | html %] <code>&lt;OTRS_UserFullname&gt;</code> [% Translate("or") | html %] <code>&lt;OTRS_NOTIFICATION_RECIPIENT_UserFullname&gt;</code>).
                    </dd>

                    <dt><code>&lt;OTRS_TICKET_*&gt;</code></dt>
                    <dd>
                        [% Translate("Attributes of the ticket data") | html %]
                        ([% Translate(" e. g.") | html %] <code>&lt;OTRS_TICKET_TicketNumber&gt;, &lt;OTRS_TICKET_TicketID&gt;,
                        &lt;OTRS_TICKET_Queue&gt;, &lt;OTRS_TICKET_State&gt;</code>).
                    </dd>

                    <dt><code>&lt;OTRS_TICKET_DynamicField_*&gt;</code></dt>
                    <dd>
                        [% Translate("Ticket dynamic fields internal key values") | html %]
                        ([% Translate(" e. g.") | html %] <code>&lt;OTRS_TICKET_DynamicField_TestField&gt;,
                        &lt;OTRS_TICKET_DynamicField_TicketFreeText1&gt;</code>).
                    </dd>

                    <dt><code>&lt;OTRS_TICKET_DynamicField_*_Value&gt;</code></dt>
                    <dd>
                        [% Translate("Ticket dynamic fields display values, useful for Dropdown and Multiselect fields") | html %]
                        ([% Translate(" e. g.") | html %] <code>&lt;OTRS_TICKET_DynamicField_TestField_Value&gt;,
                        &lt;OTRS_TICKET_DynamicField_TicketFreeText1_Value&gt;</code>).
                    </dd>

                    <dt><code>&lt;OTRS_CONFIG_*&gt;</code></dt>
                    <dd>
                        [% Translate("Config options") | html %]
                        ([% Translate(" e. g.") | html %] <code>&lt;OTRS_CONFIG_HttpType&gt;</code>).
                    </dd>
                </dl>

                <p class="SpacingTop">
                    [% Translate("Example notification") | html %]:
                </p>
                <label for="SubjectExample">[% Translate("Subject") | html %]</label>:
                <input type="text" name="SubjectExample" id="SubjectExample" value="Ticket Created: &lt;OTRS_TICKET_Title&gt;" size="80" maxlength="80" readonly />
                <br/>
                <label for="ResponseExample">[% Translate("Text") | html %]</label>:
                <br/>
                <textarea rows="12" cols="70" name="ResponseExample" id="ResponseExample" readonly>
Hi &lt;OTRS_NOTIFICATION_RECIPIENT_UserFirstname&gt;,

ticket [&lt;OTRS_CONFIG_TicketHook&gt;&lt;OTRS_TICKET_TicketNumber&gt;] has been created in queue &lt;OTRS_TICKET_Queue&gt;.

&lt;OTRS_CUSTOMER_REALNAME&gt; wrote:
&lt;OTRS_CUSTOMER_Body[30]&gt;

&lt;OTRS_CONFIG_HttpType&gt;://&lt;OTRS_CONFIG_FQDN&gt;/&lt;OTRS_CONFIG_ScriptAlias&gt;index.pl?Action=AgentTicketZoom;TicketID=&lt;OTRS_TICKET_TicketID&gt;

-- &lt;OTRS_CONFIG_NotificationSenderName&gt;
                </textarea>
            </div>
        </div>
[% RenderBlockEnd("OverviewUpdate") %]

    </div>
    <div class="Clear"></div>
</div>
[% RenderBlockEnd("Overview") %]