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# --
# Copyright (C) 2001-2021 OTRS AG, https://otrs.com/
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (GPL). If you
# did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.
# --
<div class="MainBox ARIARoleMain AdminSupportDataCollector LayoutFixedSidebar SidebarFirst">
<h1 class="InvisibleText">[% Translate("Support Data Collector") | html %]</h1>
[% BreadcrumbPath = [
{
Name => Translate('Support Data Collector'),
},
]
%]
[% INCLUDE "Breadcrumb.tt" Path = BreadcrumbPath %]
<div class="SidebarColumn">
<div class="WidgetSimple">
<div class="Header">
<h2>[% Translate("Note") | html %]</h2>
</div>
<div class="Content">
<ul class="ActionList">
[% RenderBlockStart("CloudServicesWarning") %]
<li>
<p class="FieldExplanation Error">
[% Translate("Cloud services are currently disabled.") | html %]
</br>
[% Translate("Sending support data to OTRS Group is not possible!") | html %]
</p>
<form action="[% Env("CGIHandle") %]" method="post">
<input type="hidden" name="Action" value="AdminSystemConfiguration"/>
<input type="hidden" name="Subaction" value="Edit"/>
<input type="hidden" name="SysConfigGroup" value="CloudService"/>
<input type="hidden" name="SysConfigSubGroup" value="Core"/>
<fieldset>
<button class="Fullsize CallForAction LittleSpacingTop Center" type="submit" value="[% Translate("Enable Cloud Services") | html %]">
<span><i class="fa fa-cloud"></i> [% Translate("Enable cloud services") | html %]</span>
</button>
</fieldset>
</form>
</li>
[% RenderBlockEnd("CloudServicesWarning") %]
[% RenderBlockStart("NoteRegisteredSending") %]
[% IF Config("Frontend::Module").AdminRegistration %]
<li>
<p class="FieldExplanation">[% Translate("This data is sent to OTRS Group on a regular basis. To stop sending this data please update your system registration.") | html %]</p>
<a href="[% Env("Baselink") %]Action=AdminRegistration;Subaction=Edit" class="CallForAction Fullsize Center">
<span><i class="fa fa-sign-in"></i> [% Translate("System Registration") | html %]</span>
</a>
</li>
<li class="Separated">
<a href="[% Env("Baselink") %]Action=AdminRegistration;Subaction=SentDataOverview" class="CallForAction Fullsize Center">
<span><i class="fa fa-cloud"></i> [% Translate("Show transmitted data") | html %]</span>
</a>
</li>
[% END %]
<li>
<p class="FieldExplanation">[% Translate("You can manually trigger the Support Data sending by pressing this button:") | html %]</p>
<a class="CallForAction Fullsize Center LittleSpacingTop" id="SendUpdate" name="SendUpdate" >
<span><i class="fa fa-cloud-upload"></i> [% Translate("Send Update") | html %]</span>
</a>
</li>
[% RenderBlockEnd("NoteRegisteredSending") %]
[% RenderBlockStart("NoteNotRegisteredNotSending") %]
[% IF Config("Frontend::Module").AdminRegistration %]
<li>
<p class="FieldExplanation">
[% Translate("Currently this data is only shown in this system.") | html %]
[% Translate("It is highly recommended to send this data to OTRS Group in order to get better support.") | html %]
<br/>
[% Translate("To enable data sending, please register your system with OTRS Group or update your system registration information (make sure to activate the 'send support data' option.)") | html %]
</p>
<a href="[% Env("Baselink") %]Action=AdminRegistration" class="CallForAction Fullsize Center">
<span><i class="fa fa-sign-in"></i> [% Translate("System Registration") | html %]</span>
</a>
</li>
[% END %]
[% RenderBlockEnd("NoteNotRegisteredNotSending") %]
[% RenderBlockStart("NoteSupportBundle") %]
<li>
<p class="FieldExplanation">[% Translate("A support bundle (including: system registration information, support data, a list of installed packages and all locally modified source code files) can be generated by pressing this button:") | html %]</p>
<a class="CallForAction Fullsize Center LittleSpacingTop" id="GenerateSupportBundle" name="GenerateSupportBundle" >
<span><i class="fa fa-archive"></i> [% Translate("Generate Support Bundle") | html %]</span>
</a>
</li>
[% RenderBlockEnd("NoteSupportBundle") %]
</ul>
</div>
</div>
</div>
<div id="SupportBundleOptionsDialogContainer" class="Hidden">
<div class="Spacing SupportBundleOptionsDialog" id="SupportBundleOptionsDialog">
<span class="W50pc" title=""></span>
<h2>[% Translate("The Support Bundle has been Generated") | html %]</h2>
<div class="FieldExplanation">
[% Translate("Please choose one of the following options.") | html %]
</div>
<div class="Spacing"></div>
<fieldset class="TableLike NoSupportBundleSendMessage Hidden">
<legend><span>[% Translate("Send by Email") | html %]</span></legend>
<div class="FieldExplanation SizeMessage Hidden">
[% Translate("The support bundle is too large to send it by email, this option has been disabled.") | html %]
</div>
<div class="FieldExplanation EmailMessage Hidden">
[% Translate("The email address for this user is invalid, this option has been disabled.") | html %]
</div>
<div class="Spacing"></div>
</fieldset>
<fieldset class="TableLike SupportBundleSendFieldSet">
<legend><span>[% Translate("Send by Email") | html %]</span></legend>
<label for="Name">[% Translate("Name") | html %]:</label>
<div class="Field">
<input type="text" id="Name" name="Name" value="[% Data.SenderName | html %]" class="W50pc" readonly="readonly" />
</div>
<div class="Clear"></div>
<label for="Sender">[% Translate("Email") | html %]:</label>
<div class="Field">
<input type="text" id="Sender" name="Sender" value="[% Data.SenderAddress | html %]" class="W50pc" readonly="readonly" />
</div>
<div class="Clear"></div>
<div class="Field">
<button class="CallForAction" value="SendByEmail" id="SendSupportBundle">
<span><i class="fa fa-send"></i> [% Translate("Send") | html %]</span>
</button>
<span id="SendingAJAXLoader" class="Hidden" title="[% Translate("Sending") | html %]"></span>
<div class="FieldExplanation">
[% Translate("The support bundle will be sent to OTRS Group via email automatically.") | html %]
</div>
</div>
</fieldset>
<fieldset class="TableLike">
<legend><span>[% Translate("Download File") | html %]</span></legend>
<div class="Field">
<button class="CallForAction" value="DownLoad" id="DownloadSupportBundle">
<span><i class="fa fa-download"></i> [% Translate("Download") | html %]</span>
</button>
<div class="FieldExplanation">
[% Translate("A file containing the support bundle will be downloaded to the local system. Please save the file and send it to the OTRS Group, using an alternate method.") | html %]
</div>
</div>
</fieldset>
</div>
</div>
[% RenderBlockStart("SupportDataCollectionFailed") %]
<div class="ContentColumn">
<h2>[% Translate("Support Data") | html %]</h2>
<div class="WidgetSimple">
<div class="Header">
</div>
<div class="Content">
<p>[% Translate("Error: Support data could not be collected (%s).", Data.ErrorMessage) | html %]</p>
</div>
</div>
</div>
[% RenderBlockEnd("SupportDataCollectionFailed") %]
[% RenderBlockStart("SupportData") %]
<div class="ContentColumn">
[% RenderBlockStart("SupportDataGroup") %]
<div class="WidgetSimple">
<div class="Header">
<div class="WidgetAction Toggle">
<a href="#" title="[% Translate("Show or hide the content") | html %]"><i class="fa fa-caret-right"></i><i class="fa fa-caret-down"></i></a>
</div>
<h2>[% Translate(Data.Group) | html %]</h2>
</div>
<div class="Content">
<ul class="CheckResults">
[% RenderBlockStart("SupportDataRow") %]
<li class="CheckResult[% Data.StatusName | html %]">
[% RenderBlockStart("SupportDataEntryTable") %]
<h3 class="Heading">
<span title="[% Translate(Data.StatusName) | html %]" class="Flag Small [% Data.StatusName | html %]">
<span>[% Data.StatusName | html %]</span>
</span>
[% Translate(Data.Label) | html %]
</h3>
[% RenderBlockStart("SupportDataEntryTableDetails") %]
<div class="SupportDataTableScrollbar">
<table class="DataTable SupportDataTable">
<thead>
[% FOR Label IN Data.Labels %]
<th>[% Translate(Label) | html %]</th>
[% END %]
</thead>
<tbody>
[% FOR Entry IN Data.Value %]
<tr>
[% FOR Identifier IN Data.Identifiers %]
<td>[% Entry.$Identifier %]</td>
[% END %]
</tr>
[% END %]
</tbody>
</table>
</div>
[% RenderBlockEnd("SupportDataEntryTableDetails") %]
[% RenderBlockEnd("SupportDataEntryTable") %]
[% RenderBlockStart("SupportDataEntry") %]
<h3 class="Heading">
<span title="[% Translate(Data.StatusName) | html %]" class="Flag Small [% Data.StatusName | html %]">
<span>[% Data.StatusName | html %]</span>
</span>
[% Translate(Data.Label) | html %]
[% RenderBlockStart("SupportDataEntryValueSingleLine") %]
<span class="Value">([% Data.Value | html %])</span>
[% RenderBlockEnd("SupportDataEntryValueSingleLine") %]
</h3>
<p class="SpacingTopSmall">[% Translate(Data.Message) | html %]</p>
[% RenderBlockStart("SupportDataEntryValueMultiLine") %]
<textarea rows="5" cols="80" readonly="readonly" class="Value">[% Data.Value | html %]</textarea>
[% RenderBlockEnd("SupportDataEntryValueMultiLine") %]
[% RenderBlockEnd("SupportDataEntry") %]
[% RenderBlockStart("SupportDataSubGroup") %]
<h3 class="Heading">
<span title="[% Translate(Data.StatusName) | html %]" class="Flag Small [% Data.StatusName | html %]">
<span>[% Data.StatusName | html %]</span>
</span>
[% Translate(Data.SubGroup) | html %]
</h3>
<table class="DataTable">
<tbody>
[% RenderBlockStart("SupportDataSubEntry") %]
<tr>
<td class="Status">
<span title="[% Translate(Data.StatusName) | html %]" class="Flag Small [% Data.StatusName | html %]">
<span>[% Data.StatusName | html %]</span>
</span>
</td>
<td class="ItemLabel">[% Translate(Data.Label) | html %]</td>
<td>[% Data.Value | html %]</td>
<td>
[% RenderBlockStart("SupportDataSubEntryMessage") %]
<a href="#" class="ShowItemMessage"><i class="fa fa-info-sign"></i> [% Translate("Details") | html %]</a>
<div class="Hidden">
[% IF Data.Message %]
<p class="DialogMessage">[% Translate(Data.Message) | html %]</p>
[% ELSIF Data.MessageFormatted %]
<pre class="DialogMessage">[% Translate(Data.MessageFormatted) | html %]</pre>
[% END %]
</div>
[% RenderBlockEnd("SupportDataSubEntryMessage") %]
</td>
</tr>
[% RenderBlockEnd("SupportDataSubEntry") %]
</tbody>
</table>
[% RenderBlockEnd("SupportDataSubGroup") %]
</li>
[% RenderBlockEnd("SupportDataRow") %]
</ul>
</div>
</div>
[% RenderBlockEnd("SupportDataGroup") %]
</div>
[% RenderBlockEnd("SupportData") %]
<div class="Clear"></div>
</div>
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