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# --
# Copyright (C) 2001-2021 OTRS AG, https://otrs.com/
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (GPL). If you
# did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.
# --
[% RenderBlockStart("ContentLargeCustomerUserListNavBar") %]
<span class="Pagination">
[% Data.SiteNavBar %]
</span>
[% RenderBlockEnd("ContentLargeCustomerUserListNavBar") %]
[% RenderBlockStart("ContentLargeCustomerUserAdd") %]
<h2><a class="CallForAction" href="[% Env("Baselink") %]Action=AdminCustomerUser;Subaction=Add;CustomerID=[% Data.CustomerID | uri %]"><span><i class="fa fa-plus-square"></i> [% Translate("Add Customer User") | html %]</span></a></h2>
[% RenderBlockEnd("ContentLargeCustomerUserAdd") %]
<table class="DataTable">
<thead>
<tr>
<th>[% Translate("Customer User ID") | html %]</th>
<th>[% Translate("Customer user information") | html %]</th>
<th>[% Translate("Open") | html %]</th>
<th>[% Translate("Closed") | html %]</th>
[% RenderBlockStart("OverviewResultNewAgentTicketPhone") %]
<th>[% Translate("Phone ticket") | html %]</th>
[% RenderBlockEnd("OverviewResultNewAgentTicketPhone") %]
[% RenderBlockStart("OverviewResultNewAgentTicketEmail") %]
<th>[% Translate("Email ticket") | html %]</th>
[% RenderBlockEnd("OverviewResultNewAgentTicketEmail") %]
[% IF Data.EditCustomerPermission %]
<th class="Center">[% Translate("Edit") | html %]</th>
[% END %]
[% RenderBlockStart("OverviewResultSwitchToCustomer") %]
<th>[% Translate("Login as") | html %]</th>
[% RenderBlockEnd("OverviewResultSwitchToCustomer") %]
</tr>
</thead>
<tbody>
[% RenderBlockStart("ContentLargeCustomerUserListRow") %]
<tr>
<td>
[% RenderBlockStart("ContentLargeCustomerUserListRowUserStatus") %]
<span class="UserStatusIcon Inline [% Data.UserState | html %]">
<i class="fa fa-circle" title="[% Data.UserStateDescription | html %]"></i>
</span>
[% RenderBlockEnd("ContentLargeCustomerUserListRowUserStatus") %]
<a href="[% Env("Baselink") %]Action=AgentCustomerUserInformationCenter;CustomerUserID=[% Data.CustomerKey | uri %]" class="MasterActionLink">
[% Data.CustomerKey | html %]
</a>
[% RenderBlockStart("ContentLargeCustomerUserListRowChatIcons") %]
<span class="UserChatIcons Hidden">
<a href="#" title="[% Translate("Start chat") | html %]" type="button" class="UserChatStart" data-user-type="Customer" data-user-id="[% Data.UserID | html %]" data-user-fullname="[% Data.UserFullname | html %]">
<i class="fa fa-comments"></i>
</a>
[% IF Data.VideoChatEnabled %]
<a href="#" title="[% Translate("Video call") | html %]" type="button" class="UserVideoCallStart[% IF !Data.VideoChatAvailable %] Unavailable[% END %][% IF !Data.VideoChatSupport %] Unsupported[% END %]" data-user-id="[% Data.UserID | html %]" data-user-type="Customer" data-user-fullname="[% Data.UserFullname | html %]">
<i class="fa fa-video-camera"></i>
</a>
<a href="#" title="[% Translate("Audio call") | html %]" type="button" class="UserAudioCallStart[% IF !Data.VideoChatAvailable %] Unavailable[% END %][% IF !Data.VideoChatSupport %] Unsupported[% END %]" data-user-id="[% Data.UserID | html %]" data-user-type="Customer" data-user-fullname="[% Data.UserFullname | html %]">
<i class="fa fa-microphone"></i>
</a>
[% END %]
</span>
[% RenderBlockEnd("ContentLargeCustomerUserListRowChatIcons") %]
</td>
<td>
[% Data.CustomerListEntry | html %]
</td>
[% RenderBlockStart("ContentLargeCustomerUserListRowCustomerUserTicketsOpen") %]
<td>
<a href="[% Env("Baselink") %]Action=AgentTicketSearch;Subaction=Search;StateType=Open;CustomerUserLoginRaw=[% Data.CustomerKeySQL | uri %]" title="[% Translate("%s open ticket(s) of %s", Data.Count, Data.CustomerKey) | html %]" class="AsBlock">
[% Data.Count | html %]
</a>
</td>
[% RenderBlockEnd("ContentLargeCustomerUserListRowCustomerUserTicketsOpen") %]
[% RenderBlockStart("ContentLargeCustomerUserListRowCustomerUserTicketsClosed") %]
<td>
<a href="[% Env("Baselink") %]Action=AgentTicketSearch;Subaction=Search;StateType=Closed;CustomerUserLoginRaw=[% Data.CustomerKeySQL | uri %]" title="[% Translate("%s closed ticket(s) of %s", Data.Count, Data.CustomerKey) | html %]" class="AsBlock">
[% Data.Count | html %]
</a>
</td>
[% RenderBlockEnd("ContentLargeCustomerUserListRowCustomerUserTicketsClosed") %]
[% RenderBlockStart("ContentLargeCustomerUserListNewAgentTicketPhone") %]
<td class="PhoneTicket">
<a href="[% Env("Baselink") %]Action=AgentTicketPhone;Subaction=StoreNew;ExpandCustomerName=2;CustomerUser=[% Data.CustomerKey | uri %]" title="[% Translate("New phone ticket from %s", Data.CustomerKey) | html %]">
<span>[% Translate("Create") | html %]</span>
</a>
</td>
[% RenderBlockEnd("ContentLargeCustomerUserListNewAgentTicketPhone") %]
[% RenderBlockStart("ContentLargeCustomerUserListNewAgentTicketEmail") %]
<td class="EmailTicket">
<a href="[% Env("Baselink") %]Action=AgentTicketEmail;Subaction=StoreNew;ExpandCustomerName=2;CustomerUser=[% Data.CustomerKey | uri %]" title="[% Translate("New email ticket to %s", Data.CustomerKey) | html %]">
<span>[% Translate("Create") | html %]</span>
</a>
</td>
[% RenderBlockEnd("ContentLargeCustomerUserListNewAgentTicketEmail") %]
[% IF Data.EditCustomerPermission %]
<td class="Center">
<a href="[% Env("Baselink") %]Action=AdminCustomerUser;Subaction=Change;ID=[% Data.CustomerKey | uri %];Nav=Agent" title="Edit customer user">
<i class="fa fa-pencil-square-o"></i>
</a>
</td>
[% END %]
[% RenderBlockStart("OverviewResultRowSwitchToCustomer") %]
<td>
<a class="AsBlock" href="[% Env("Baselink") %]Action=AdminCustomerUser;Subaction=Switch;ID=[% Data.CustomerKey | uri %];[% Env("ChallengeTokenParam") | html %]" target="_blank">[% Translate("Switch to customer") | html %]</a>
</td>
[% RenderBlockEnd("OverviewResultRowSwitchToCustomer") %]
</tr>
[% RenderBlockEnd("ContentLargeCustomerUserListRow") %]
[% RenderBlockStart("ContentLargeCustomerUserListNone") %]
<tr>
<td>
[% Translate("none") | html %]
</td>
</tr>
[% RenderBlockEnd("ContentLargeCustomerUserListNone") %]
</tbody>
</table>
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