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# --
# Copyright (C) 2001-2021 OTRS AG, https://otrs.com/
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (GPL). If you
# did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.
# --
<!-- start bounce form -->
<form action="[% Env("CGIHandle") %]" method="post" name="bounce" class="Validate PreventMultipleSubmits">
<input type="hidden" name="Action" value="[% Env("Action") %]"/>
<input type="hidden" name="Subaction" value="Store"/>
<input type="hidden" name="QueueID" value="[% Data.QueueID | html %]"/>
<input type="hidden" name="TicketID" value="[% Data.TicketID | html %]"/>
<input type="hidden" name="ArticleID" value="[% Data.ArticleID | html %]"/>
<input type="hidden" name="NextScreen" value="[% Data.NextScreen | html %]"/>
<div class="LayoutPopup ARIARoleMain">
<div class="Header">
<h1>[% Translate("Bounce %s%s%s", Config('Ticket::Hook'), Config('Ticket::HookDivider'), Data.TicketNumber) | html %] — [% Data.Title | html %]</h1>
<p class="AsteriskExplanation">[% Translate("All fields marked with an asterisk (*) are mandatory.") | html %]</p>
[% RenderBlockStart("TicketBack") %]
<p>
<a class="CancelClosePopup" href="#">[% Translate("Cancel & close") | html %]</a>
</p>
[% RenderBlockEnd("TicketBack") %]
[% RenderBlockStart("PropertiesLock") %]
<p>
[% Translate("The ticket has been locked") | html %].
<a class="UndoClosePopup" href="[% Env("Baselink") %]Action=AgentTicketLock;Subaction=Unlock;TicketID=[% Data.TicketID %][% IF Data.PreviousOwner %];PreviousOwner=[% Data.PreviousOwner %][% END %];[% Env("ChallengeTokenParam") | html %]">
[% Translate("Undo & close") | html %]
</a>
</p>
[% RenderBlockEnd("PropertiesLock") %]
</div>
<div class="Content">
<fieldset class="TableLike FixedLabel">
<label class="Mandatory" for="BounceTo"><span class="Marker">*</span>[% Translate("Bounce to") | html %]:</label>
<div class="Field">
<input type="[% Env("EmailFieldType") | html %]" name="BounceTo" id="BounceTo" value="[% Data.BounceTo | html %]" class="W50pc Validate_Required [% Data.BounceToInvalid | html %]"/>
<div id="BounceToError" class="TooltipErrorMessage" ><p>[% Translate("You need a email address.") | html %]</p></div>
<div id="BounceToServerError" class="TooltipErrorMessage">
[% RenderBlockStart("BounceToCustomerGenericServerErrorMsg") %]
<p>[% Translate("Need a valid email address or don't use a local email address.") | html %]</p>
[% RenderBlockEnd("BounceToCustomerGenericServerErrorMsg") %]
[% RenderBlockStart("BounceToInvalidConfigServerErrorMsg") %]
<p>[% Translate("This email address is not allowed due to the system configuration.") | html %]</p>
[% RenderBlockEnd("BounceToInvalidConfigServerErrorMsg") %]
[% RenderBlockStart("BounceToInvalidMXServerErrorMsg") %]
<p>[% Translate("This email address failed MX check.") | html %]</p>
[% RenderBlockEnd("BounceToInvalidMXServerErrorMsg") %]
[% RenderBlockStart("BounceToInvalidDNSServerErrorMsg") %]
<p>[% Translate("DNS problem, please check your configuration and the error log.") | html %]</p>
[% RenderBlockEnd("BounceToInvalidDNSServerErrorMsg") %]
[% RenderBlockStart("BounceToInvalidSyntaxServerErrorMsg") %]
<p>[% Translate("The syntax of this email address is incorrect.") | html %]</p>
[% RenderBlockEnd("BounceToInvalidSyntaxServerErrorMsg") %]
</div>
</div>
<div class="Clear"></div>
<label for="BounceStateID">[% Translate("Next ticket state") | html %]:</label>
<div class="Field">
[% Data.NextStatesStrg %]
</div>
<div class="Clear"></div>
<label for="InformSender">[% Translate("Inform sender") | html %]:</label>
<div class="Field">
<input type="checkbox" name="InformSender" id="InformSender" value="1" [% Data.InformSenderChecked | html %]/>
</div>
<div class="Clear"></div>
<label>[% Translate("From") | html %]:</label>
<div class="Field">
[% Data.From | html %]
</div>
<div class="Clear"></div>
<label for="To"><span class="Marker Hidden">*</span>[% Translate("To") | html %]:</label>
<div class="Field">
<input type="text" name="To" id="To" value="[% Data.To | html %]" class="W50pc Validate_DependingRequiredAND Validate_Depending_InformSender [% Data.ToInvalid | html %]"/>
<div id="ToError" class="TooltipErrorMessage" ><p>[% Translate("This field is required.") | html %]</p></div>
<div id="ToServerError" class="TooltipErrorMessage">
[% RenderBlockStart("ToCustomerGenericServerErrorMsg") %]
<p>[% Translate("This field is required.") | html %]</p>
[% RenderBlockEnd("ToCustomerGenericServerErrorMsg") %]
[% RenderBlockStart("ToInvalidConfigServerErrorMsg") %]
<p>[% Translate("This email address is not allowed due to the system configuration.") | html %]</p>
[% RenderBlockEnd("ToInvalidConfigServerErrorMsg") %]
[% RenderBlockStart("ToInvalidMXServerErrorMsg") %]
<p>[% Translate("This email address failed MX check.") | html %]</p>
[% RenderBlockEnd("ToInvalidMXServerErrorMsg") %]
[% RenderBlockStart("ToInvalidDNSServerErrorMsg") %]
<p>[% Translate("DNS problem, please check your configuration and the error log.") | html %]</p>
[% RenderBlockEnd("ToInvalidDNSServerErrorMsg") %]
[% RenderBlockStart("ToInvalidSyntaxServerErrorMsg") %]
<p>[% Translate("The syntax of this email address is incorrect.") | html %]</p>
[% RenderBlockEnd("ToInvalidSyntaxServerErrorMsg") %]
</div>
</div>
<div class="Clear"></div>
<label for="Subject"><span class="Marker Hidden">*</span>[% Translate("Subject") | html %]:</label>
<div class="Field">
<input type="text" name="Subject" id="Subject" value="[% Data.Subject | html %]" class="W50pc Validate_DependingRequiredAND Validate_Depending_InformSender [% Data.SubjectInvalid | html %]"/>
<div id="SubjectError" class="TooltipErrorMessage" ><p>[% Translate("This field is required.") | html %]</p></div>
<div id="SubjectServerError" class="TooltipErrorMessage"><p>[% Translate("This field is required.") | html %]</p></div>
</div>
<div class="Clear"></div>
<label for="RichText"><span class="Marker Hidden">*</span>[% Translate("Text") | html %]:</label>
<div class="RichTextField">
<textarea id="RichText" class="RichText Validate_DependingRequiredAND Validate_Depending_InformSender [% Data.BodyInvalid | html %]" name="Body" rows="15" cols="[% Config("Ticket::Frontend::TextAreaEmail") %]">[% Data.InformationFormat %]</textarea>
<div id="RichTextError" class="TooltipErrorMessage"><p>[% Translate("This field is required.") | html %]</p></div>
<div id="RichTextServerError" class="TooltipErrorMessage"><p>[% Translate("This field is required.") | html %]</p></div>
</div>
<div class="Clear"></div>
</fieldset>
</div>
<div class="Footer">
<button class="CallForAction Primary" id="submitRichText" accesskey="g" title="[% Translate("Send mail") | html %] (g)" type="submit" value="[% Translate("Send mail") | html %]" ><span><i class="fa fa-envelope-o"></i> [% Translate("Send mail") | html %]</span></button>
</div>
</div>
</form>
<!-- end bounce form -->
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