1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 157 158 159 160 161 162 163 164 165 166 167 168 169 170 171 172 173 174 175 176 177 178 179 180 181 182 183 184 185 186 187 188 189 190 191 192 193 194 195 196 197 198 199 200 201 202 203 204 205 206 207 208 209 210 211 212 213 214 215 216 217 218 219 220 221 222 223 224 225 226 227 228 229 230 231 232 233 234 235 236 237 238 239 240
|
# --
# Copyright (C) 2001-2021 OTRS AG, https://otrs.com/
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (GPL). If you
# did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.
# --
[% RenderBlockStart("BulkAction") %]
<form action="[% Env("CGIHandle") %]" method="post" enctype="multipart/form-data" name="compose" class="Validate PreventMultipleSubmits">
<input type="hidden" name="Action" value="[% Env("Action") %]"/>
<input type="hidden" name="Subaction" value="Do"/>
<div class="LayoutPopup ARIARoleMain">
<div class="Header">
<h1>[% Translate("Ticket Bulk Action") | html %]</h1>
[% RenderBlockStart("CancelClosePopup") %]
<p>
<a class="CancelClosePopup" href="#">[% Translate("Cancel & close") | html %]</a>
</p>
[% RenderBlockEnd("CancelClosePopup") %]
[% RenderBlockStart("UndoClosePopup") %]
<p>
[% Translate("The ticket has been locked") | html %].
<a class="UndoClosePopup" href="[% Env("Baselink") %]Action=AgentTicketBulk;Subaction=CancelAndUnlockTickets;[% Data.LockedTickets | html %] ;[% Env("ChallengeTokenParam") | html %]">
[% Translate("Undo & close") | html %]
</a>
</p>
[% RenderBlockEnd("UndoClosePopup") %]
</div>
<div class="Content">
<div class="Content">
[% RenderBlockStart("UsedTicketID") %]
<input type="hidden" name="TicketID" value="[% Data.TicketID | html %]" />
[% RenderBlockEnd("UsedTicketID") %]
<div class="WidgetSimple SpacingTop Collapsed">
<div class="Header">
<div class="WidgetAction Toggle">
<a href="#" title="[% Translate("Toggle this widget") | html %]"><i class="fa fa-caret-right"></i><i class="fa fa-caret-down"></i></a>
</div>
<h2>[% Translate("Add Note") | html %]</h2>
</div>
<div class="Content">
<fieldset class="TableLike FixedLabel">
<label class="Mandatory" for="Subject"><span class="Marker">*</span> [% Translate("Subject") | html %]:</label>
<div class="Field">
<input type="text" class="Validate_DependingRequiredAND Validate_Depending_Body [% Data.SubjectInvalid %] W75pc" id="Subject" name="Subject" value="[% Data.Subject | html %]" />
<div id="SubjectError" class="TooltipErrorMessage"><p>[% Translate("This field is required.") | html %]</p></div>
<div id="SubjectServerError" class="TooltipErrorMessage"><p>[% Translate("This field is required.") | html %]</p></div>
</div>
<div class="Clear"></div>
<label class="Mandatory" for="Body"><span class="Marker">*</span> [% Translate("Text") | html %]:</label>
<div class="RichTextField Field">
<textarea id="Body" class="RichText Validate_DependingRequiredAND Validate_Depending_Subject [% Data.BodyInvalid %]" name="Body" rows="15" cols="[% Config("Ticket::Frontend::TextAreaNote") %]">[% Data.Body | html %]</textarea>
<div id="BodyError" class="TooltipErrorMessage"><p>[% Translate("This field is required.") | html %]</p></div>
<div id="BodyServerError" class="TooltipErrorMessage"><p>[% Translate("This field is required.") | html %]</p></div>
</div>
<div class="Clear"></div>
<label for="IsVisibleForCustomer">[% Translate("Visible for customer") | html %]:</label>
<div class="Field">
<input type="checkbox" id="IsVisibleForCustomer" name="IsVisibleForCustomer" value="1" [% IF Data.IsVisibleForCustomer %]checked="checked"[% END %]/>
</div>
<div class="Clear"></div>
[% RenderBlockStart("TimeUnitsLabel") %]
<label for="TimeUnits">[% Translate("Time units") | html %] [% Translate(Config("Ticket::Frontend::TimeUnits")) | html %]:</label>
[% RenderBlockEnd("TimeUnitsLabel") %]
[% RenderBlockStart("TimeUnitsLabelMandatory") %]
<label class="Mandatory" for="TimeUnits"><span class="Marker">*</span>[% Translate("Time units") | html %] [% Translate(Config("Ticket::Frontend::TimeUnits")) | html %]:</label>
[% RenderBlockEnd("TimeUnitsLabelMandatory") %]
[% RenderBlockStart("TimeUnits") %]
<div class="Field">
<input type="text" class="Validate_TimeUnits W50pc [% Data.TimeUnitsRequired | html %] [% Data.TimeUnitsInvalid | html %]" id="TimeUnits" name="TimeUnits" value="[% Data.TimeUnits | html %]"/>
<div id="TimeUnitsError" class="TooltipErrorMessage"><p>[% Translate("Invalid time!") | html %]</p></div>
<div id="TimeUnitsServerError" class="TooltipErrorMessage"><p>[% Translate("This field is required.") | html %]</p></div>
</div>
<div class="Clear"></div>
[% RenderBlockEnd("TimeUnits") %]
</fieldset>
</div>
</div>
<div class="WidgetSimple SpacingTop Collapsed">
<div class="Header">
<div class="WidgetAction Toggle">
<a href="#" title="[% Translate("Toggle this widget") | html %]"><i class="fa fa-caret-right"></i><i class="fa fa-caret-down"></i></a>
</div>
<h2>[% Translate("Send Email") | html %]</h2>
</div>
<div class="Content">
<fieldset class="TableLike FixedLabel">
<label for="Recipients">[% Translate("Recipients") | html %]:</label>
<div class="Field">
<span id="EmailRecipientsList"><i class="fa fa-spinner fa-spin"></i></span>
</div>
<div class="Clear"></div>
<label class="Mandatory" for="EmailSubject"><span class="Marker">*</span> [% Translate("Subject") | html %]:</label>
<div class="Field">
<input type="text" class="Validate_DependingRequiredAND Validate_Depending_EmailBody [% Data.SubjectInvalid %] W75pc" id="EmailSubject" name="EmailSubject" value="[% Data.EmailSubject | html %]" />
<div id="EmailSubjectError" class="TooltipErrorMessage"><p>[% Translate("This field is required.") | html %]</p></div>
<div id="EmailSubjectServerError" class="TooltipErrorMessage"><p>[% Translate("This field is required.") | html %]</p></div>
</div>
<div class="Clear"></div>
<label class="Mandatory" for="EmailBody"><span class="Marker">*</span> [% Translate("Text") | html %]:</label>
<div class="RichTextField Field">
<textarea id="EmailBody" class="RichText Validate_DependingRequiredAND Validate_Depending_EmailSubject [% Data.BodyInvalid %]" name="EmailBody" rows="15" cols="[% Config("Ticket::Frontend::TextAreaNote") %]">[% Data.EmailBody | html %]</textarea>
<div id="EmailBodyError" class="TooltipErrorMessage"><p>[% Translate("This field is required.") | html %]</p></div>
<div id="EmailBodyServerError" class="TooltipErrorMessage"><p>[% Translate("This field is required.") | html %]</p></div>
</div>
<div class="Clear"></div>
[% RenderBlockStart("TimeUnitsLabelEmail") %]
<label for="EmailTimeUnits">[% Translate("Time units") | html %] [% Translate(Config("Ticket::Frontend::TimeUnits")) | html %]:</label>
[% RenderBlockEnd("TimeUnitsLabelEmail") %]
[% RenderBlockStart("TimeUnitsLabelMandatoryEmail") %]
<label class="Mandatory" for="EmailTimeUnits"><span class="Marker">*</span>[% Translate("Time units") | html %] [% Translate(Config("Ticket::Frontend::TimeUnits")) | html %]:</label>
[% RenderBlockEnd("TimeUnitsLabelMandatoryEmail") %]
[% RenderBlockStart("TimeUnitsEmail") %]
<div class="Field">
<input type="text" class="Validate_EmailTimeUnits W20pc [% Data.EmailTimeUnitsRequired | html %] [% Data.EmailTimeUnitsInvalid | html %]" id="EmailTimeUnits" name="EmailTimeUnits" value="[% Data.EmailTimeUnits | html %]"/>
<div id="EmailTimeUnitsError" class="TooltipErrorMessage"><p>[% Translate("Invalid time!") | html %]</p></div>
<div id="EmailTimeUnitsServerError" class="TooltipErrorMessage"><p>[% Translate("This field is required.") | html %]</p></div>
</div>
<div class="Clear"></div>
[% RenderBlockEnd("TimeUnitsEmail") %]
</fieldset>
</div>
</div>
<fieldset class="TableLike FixedLabel">
[% RenderBlockStart("State") %]
<label for="StateID">[% Translate("Next state") | html %]:</label>
<div class="Field">
[% Data.NextStatesStrg %]
</div>
<div class="Clear"></div>
[% RenderBlockStart("StatePending") %]
<label>[% Translate("Pending date") | html %]:</label>
<div class="Field">
[% Data.DateString %]
<div id="DayServerError" class="TooltipErrorMessage"><p>[% Translate("Date invalid!") | html %]</p></div>
<div id="HourServerError" class="TooltipErrorMessage"><p>[% Translate("Date invalid!") | html %]</p></div>
<p class="FieldExplanation">[% Translate("For all pending* states.") | html %]</p>
</div>
<div class="Clear"></div>
[% RenderBlockEnd("StatePending") %]
[% RenderBlockEnd("State") %]
[% RenderBlockStart("Type") %]
<label for="TypeID">[% Translate("Type") | html %]:</label>
<div class="Field">
[% Data.TypeStrg %]
</div>
<div class="Clear"></div>
[% RenderBlockEnd("Type") %]
<label for="QueueID">[% Translate("Queue") | html %]:</label>
<div class="Field">
[% Data.MoveQueuesStrg %]
</div>
<div class="Clear"></div>
[% RenderBlockStart("Owner") %]
<label for="OwnerID">[% Translate("Owner") | html %]:</label>
<div class="Field">
[% Data.OwnerStrg %]
</div>
<div class="Clear"></div>
[% RenderBlockEnd("Owner") %]
[% RenderBlockStart("Responsible") %]
<label for="ResponsibleID">[% Translate("Responsible") | html %]:</label>
<div class="Field">
[% Data.ResponsibleStrg %]
</div>
<div class="Clear"></div>
[% RenderBlockEnd("Responsible") %]
[% RenderBlockStart("Priority") %]
<label for="PriorityID">[% Translate("Priority") | html %]:</label>
<div class="Field">
[% Data.PriorityStrg %]
</div>
<div class="Clear"></div>
[% RenderBlockEnd("Priority") %]
<label>[% Translate("Merge") | html %]:</label>
<div class="Field">
<div>
<input type="radio" name="MergeToSelection" id="OptionMergeTo" value="OptionMergeTo" [% Data.MergeToChecked %]/>
<label for="MergeTo">[% Translate("Merge to") | html %] [% Config("Ticket::Hook") | html %]:</label>
<input type="text" class="[% Data.MergeToInvalid | html %] W50pc" id="MergeTo" name="MergeTo" value="[% Data.MergeTo | html %]"/>
<div id="MergeToServerError" class="TooltipErrorMessage"><p>[% Translate("Invalid ticket identifier!") | html %]</p></div>
</div>
<div>
<input type="radio" name="MergeToSelection" id="OptionMergeToOldest" value="OptionMergeToOldest" [% Data.MergeToOldestChecked %]/>
<label for="OptionMergeToOldest">[% Translate("Merge to oldest") | html %]</label>
</div>
</div>
<div class="Clear"></div>
<label for="LinkTogether">[% Translate("Link together") | html %]:</label>
<div class="Field">
[% Data.LinkTogetherYesNoOption %]
</div>
<div class="Clear"></div>
<label for="LinkTogetherParent">[% Translate("Link to parent") | html %]:</label>
<div class="Field">
<input type="text" class="[% Data.LinkTogetherParentInvalid | html %] W50pc" id="LinkTogetherParent" name="LinkTogetherParent" value="[% Data.LinkTogetherParent | html %]"/>
<div id="LinkTogetherParentServerError" class="TooltipErrorMessage"><p>[% Translate("Invalid ticket identifier!") | html %]</p></div>
</div>
<div class="Clear"></div>
<label for="Unlock">[% Translate("Unlock tickets") | html %]:</label>
<div class="Field">
[% Data.UnlockYesNoOption %]
</div>
<div class="Clear"></div>
[% FOREACH CONTENT IN Data.BulkModuleContent %]
[% CONTENT %]
[% END %]
</fieldset>
</div>
</div>
<div class="Footer">
<button class="Primary CallForAction" id="submitRichText" accesskey="g" title="[% Translate("Submit") | html %] (g)" type="submit" value="[% Translate("Execute Bulk Action") | html %]"><span>[% Translate("Execute Bulk Action") | html %]</span></button>
</div>
</div>
</form>
[% RenderBlockEnd("BulkAction") %]
|