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# --
# Copyright (C) 2001-2021 OTRS AG, https://otrs.com/
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (GPL). If you
# did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.
# --
package Kernel::Output::HTML::TicketMenu::TicketWatcher;
use parent 'Kernel::Output::HTML::Base';
use strict;
use warnings;
use Kernel::Language qw(Translatable);
our @ObjectDependencies = (
'Kernel::System::Log',
'Kernel::Config',
'Kernel::System::Group',
'Kernel::System::Ticket',
'Kernel::Output::HTML::Layout',
);
sub Run {
my ( $Self, %Param ) = @_;
# check needed stuff
if ( !$Param{Ticket} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => 'Need Ticket!'
);
return;
}
# get config object
my $ConfigObject = $Kernel::OM->Get('Kernel::Config');
# check if feature is active
return if !$ConfigObject->Get('Ticket::Watcher');
# check if frontend module registered, if not, do not show action
if ( $Param{Config}->{Action} ) {
my $Module = $ConfigObject->Get('Frontend::Module')->{ $Param{Config}->{Action} };
return if !$Module;
}
# check acl
my %ACLLookup = reverse( %{ $Param{ACL} || {} } );
return if ( !$ACLLookup{ $Param{Config}->{Action} } );
# check access
my @Groups;
if ( $ConfigObject->Get('Ticket::WatcherGroup') ) {
@Groups = @{ $ConfigObject->Get('Ticket::WatcherGroup') };
}
my $Access = 1;
if (@Groups) {
$Access = 0;
my $GroupObject = $Kernel::OM->Get('Kernel::System::Group');
GROUP:
for my $Group (@Groups) {
my $HasPermission = $GroupObject->PermissionCheck(
UserID => $Self->{UserID},
GroupName => $Group,
Type => 'rw',
);
if ($HasPermission) {
$Access = 1;
last GROUP;
}
}
}
return if !$Access;
# check if ticket get's watched right now
my %Watch = $Kernel::OM->Get('Kernel::System::Ticket')->TicketWatchGet(
TicketID => $Param{Ticket}->{TicketID},
);
# show subscribe action
if ( $Watch{ $Self->{UserID} } ) {
return {
%{ $Param{Config} },
%{ $Param{Ticket} },
%Param,
Name => Translatable('Unwatch'),
Description => Translatable('Remove from list of watched tickets'),
Link =>
'Action=AgentTicketWatcher;Subaction=Unsubscribe;TicketID=[% Data.TicketID | uri %];[% Env("ChallengeTokenParam") | html %]',
};
}
# show unsubscribe action
return {
%{ $Param{Config} },
%{ $Param{Ticket} },
%Param,
Name => Translatable('Watch'),
Description => Translatable('Add to list of watched tickets'),
Link =>
'Action=AgentTicketWatcher;Subaction=Subscribe;TicketID=[% Data.TicketID | uri %];[% Env("ChallengeTokenParam") | html %]',
};
}
1;
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