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# --
# Copyright (C) 2001-2021 OTRS AG, https://otrs.com/
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (GPL). If you
# did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.
# --
package Kernel::System::CommunicationChannel::Email;
use strict;
use warnings;
use parent 'Kernel::System::CommunicationChannel::Base';
our @ObjectDependencies = (
'Kernel::System::Ticket::Article::Backend::Email',
);
=head1 NAME
Kernel::System::CommunicationChannel::Email - email communication channel class
=head1 DESCRIPTION
This is a class for email communication channel.
=cut
=head1 PUBLIC INTERFACE
=head2 new()
Don't use the constructor directly, use the ObjectManager instead:
my $ChannelObject = $Kernel::OM->Get('Kernel::System::CommunicationChannel::Email');
=cut
sub new {
my ( $Type, %Param ) = @_;
my $Self = {};
bless( $Self, $Type );
return $Self;
}
=head2 ArticleDataTables()
Returns list of communication channel article tables for backend data storage.
my @ArticleDataTables = $ChannelObject->ArticleDataTables();
@ArticleTables = (
'article_data_mime',
'article_data_mime_plain',
'article_data_mime_attachment',
);
=cut
sub ArticleDataTables {
return (
'article_data_mime',
'article_data_mime_plain',
'article_data_mime_attachment',
'article_data_mime_send_error',
);
}
=head2 ArticleDataArticleIDField()
Returns the name of the field used to link the channel article tables for backend data storage to
the main article table.
my $ArticleIDField = $ChannelObject->ArticleDataArticleIDField();
$ArticleIDField = 'article_id';
=cut
sub ArticleDataArticleIDField {
return 'article_id';
}
=head2 ArticleBackend()
Returns communication channel article backend object.
my $ArticleBackend = $ChannelObject->ArticleBackend();
This method will always return a valid object, so that you can chain-call on the return value like:
$ChannelObject->ArticleBackend()->ArticleGet(...);
=cut
sub ArticleBackend {
return $Kernel::OM->Get('Kernel::System::Ticket::Article::Backend::Email');
}
=head2 PackageNameGet()
Returns name of the package that provides communication channel.
my $PackageName = $ChannelObject->PackageNameGet();
$PackageName = 'Framework';
=cut
sub PackageNameGet {
return 'Framework';
}
1;
=head1 TERMS AND CONDITIONS
This software is part of the OTRS project (L<https://otrs.org/>).
This software comes with ABSOLUTELY NO WARRANTY. For details, see
the enclosed file COPYING for license information (GPL). If you
did not receive this file, see L<https://www.gnu.org/licenses/gpl-3.0.txt>.
=cut
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