File: MailAccountFetch.pm

package info (click to toggle)
otrs2 6.0.32-6
  • links: PTS
  • area: non-free
  • in suites: bullseye
  • size: 197,336 kB
  • sloc: perl: 1,003,018; javascript: 75,060; xml: 70,883; php: 51,819; sql: 22,361; sh: 379; makefile: 51
file content (269 lines) | stat: -rw-r--r-- 7,496 bytes parent folder | download
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
240
241
242
243
244
245
246
247
248
249
250
251
252
253
254
255
256
257
258
259
260
261
262
263
264
265
266
267
268
269
# --
# Copyright (C) 2001-2021 OTRS AG, https://otrs.com/
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (GPL). If you
# did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.
# --

## nofilter(TidyAll::Plugin::OTRS::Perl::NoExitInConsoleCommands)

package Kernel::System::Console::Command::Maint::PostMaster::MailAccountFetch;

use strict;
use warnings;

use parent qw(Kernel::System::Console::BaseCommand);

use POSIX ":sys_wait_h";
use Time::HiRes qw(sleep);

our @ObjectDependencies = (
    'Kernel::System::Log',
    'Kernel::System::MailAccount',
    'Kernel::System::PID',
);

sub Configure {
    my ( $Self, %Param ) = @_;

    $Self->Description('Fetch incoming emails from configured mail accounts.');
    $Self->AddOption(
        Name        => 'mail-account-id',
        Description => "Fetch mail only from this account (default: fetch from all).",
        Required    => 0,
        HasValue    => 1,
        ValueRegex  => qr{^\d+$}smx,
    );
    $Self->AddOption(
        Name        => 'force-pid',
        Description => "Start even if another process is still registered in the database.",
        Required    => 0,
        HasValue    => 0,
    );
    $Self->AddOption(
        Name        => 'debug',
        Description => "Print debug info to the OTRS log.",
        Required    => 0,
        HasValue    => 0,
    );
    $Self->AddOption(
        Name => 'timeout',
        Description =>
            "Timeout in seconds to kill the child process, that does the mail fetching (default: 600).",
        Required   => 0,
        HasValue   => 1,
        ValueRegex => qr{^\d+$}smx,
    );

    return;
}

sub PreRun {
    my ($Self) = @_;

    my $PIDObject = $Kernel::OM->Get('Kernel::System::PID');

    my $PIDCreated = $PIDObject->PIDCreate(
        Name  => 'MailAccountFetch',
        Force => $Self->GetOption('force-pid'),
        TTL   => 600,                             # 10 minutes
    );
    if ( !$PIDCreated ) {
        my $Error = "Unable to register the process in the database. Is another instance still running?\n";
        $Error .= "You can use --force-pid to override this check.\n";
        die $Error;
    }

    my $Debug = $Self->GetOption('debug');
    my $Name  = $Self->Name();

    if ($Debug) {
        $Kernel::OM->Get('Kernel::System::Log')->Log(
            Priority => 'debug',
            Message  => "OTRS email handle ($Name) started.",
        );
    }

    return;
}

sub Run {
    my ( $Self, %Param ) = @_;

    my $MailAccountObject = $Kernel::OM->Get('Kernel::System::MailAccount');
    my %List              = $MailAccountObject->MailAccountList( Valid => 1 );

    my $Debug         = $Self->GetOption('debug');
    my $Timeout       = $Self->GetOption('timeout') || 600;
    my $MailAccountID = $Self->GetOption('mail-account-id');

    if ( !%List ) {
        if ($MailAccountID) {
            $Self->PrintError("Could not find mail account $MailAccountID.");
            return $Self->ExitCodeError();
        }

        $Self->Print("\n<yellow>No configured mail accounts found!</yellow>\n\n");
        return $Self->ExitCodeOk();
    }

    # Setup alarm signal handler to kill the running child process if we reach the given timeout.
    local $SIG{ALRM} = sub {
        $Self->PrintError("Timeout of $Timeout seconds reached, killing child process!\n");
        kill 9, $Self->{ChildPID};
    };

    # Set the timeout to kill the child.
    alarm $Timeout;

    # Destroy objects for the child processes.
    $Kernel::OM->ObjectsDiscard(
        Objects => [
            'Kernel::System::DB',
        ],
        ForcePackageReload => 0,
    );

    $Self->Print("\n<yellow>Spawning child process to fetch incoming messages from mail accounts...</yellow>\n\n");

    # Create a child process.
    my $PID = fork;

    # Could not create child.
    if ( $PID < 0 ) {

        $Kernel::OM->Get('Kernel::System::Log')->Log(
            Priority => 'error',
            Message  => "Unable to fork to a child process for mail account fetching!"
        );
        $Self->PrintError("Unable to fork to a child process for mail account fetching!");

        return $Self->ExitCodeError();
    }

    # We're in the child process.
    if ( !$PID ) {

        my $ErrorCount;
        my $FetchedCount;

        KEY:
        for my $Key ( sort keys %List ) {

            next KEY if ( $MailAccountID && $Key != $MailAccountID );

            my %Data = $MailAccountObject->MailAccountGet( ID => $Key );

            $Self->Print("<yellow>$Data{Host} ($Data{Type})...</yellow>\n");

            # It is needed for capture the standard error.
            my $Status;
            my $ErrorMessage;

            eval {

                # Localize the standard error, everything will be restored after the eval block.
                local *STDERR;

                # Redirect the standard error to a variable.
                open STDERR, ">>", \$ErrorMessage;

                $Status = $MailAccountObject->MailAccountFetch(
                    %Data,
                    Debug  => $Self->GetOption('debug'),
                    CMD    => 1,
                    UserID => 1,
                );
            };

            # Hide password contained in error message and print message back to standard error.
            # Please see bug#12829 for more information.
            if ($ErrorMessage) {
                $ErrorMessage =~ s/\Q$Data{Password}\E/********/g;
                print STDERR $ErrorMessage;
            }

            if ($Status) {
                $FetchedCount++;
            }
            else {
                $ErrorCount++;
            }
        }

        my $ExitCode = $Self->ExitCodeOk();

        if ($ErrorCount) {

            # Error messages printed by backend.
            $ExitCode = $Self->ExitCodeError();
        }

        if ( !$FetchedCount && $MailAccountID ) {
            $Self->PrintError("Could not find mail account $MailAccountID.");
            $ExitCode = $Self->ExitCodeError();
        }

        # Close child process at the end.
        exit $ExitCode;
    }

    # Remember the child process ID.
    $Self->{ChildPID} = $PID;

    # Check the status of the child process every 0.1 seconds.
    #   Wait for the child process to be finished.
    WAIT:
    while (1) {

        last WAIT if !$Self->{ChildPID};

        sleep 0.1;

        my $WaitResult = waitpid( $PID, WNOHANG );

        if ( $WaitResult == -1 ) {

            $Kernel::OM->Get('Kernel::System::Log')->Log(
                Priority => 'error',
                Message  => "Child process exited with errors: $?",
            );

            $Self->{ChildPID} = undef;
        }

        $Self->{ChildPID} = undef if $WaitResult;
    }

    alarm 0;

    $Self->Print("<green>Done.</green>\n\n");
    return $Self->ExitCodeOk();
}

sub PostRun {
    my ($Self) = @_;

    # Destroy objects for the child processes.
    $Kernel::OM->ObjectsDiscard(
        Objects => [
            'Kernel::System::DB',
        ],
        ForcePackageReload => 0,
    );

    my $Debug = $Self->GetOption('debug');
    my $Name  = $Self->Name();

    if ($Debug) {
        $Kernel::OM->Get('Kernel::System::Log')->Log(
            Priority => 'debug',
            Message  => "OTRS email handle ($Name) stopped.",
        );
    }

    return $Kernel::OM->Get('Kernel::System::PID')->PIDDelete( Name => 'MailAccountFetch' );
}

1;