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# -------------------------------------------------------------------------
# Copyright (c) Microsoft Corporation. All rights reserved.
# Licensed under the MIT License. See License.txt in the project root for
# license information.
# --------------------------------------------------------------------------
"""
FILE: classification_policy_crud_ops.py
DESCRIPTION:
These samples demonstrates how to create Classification Policy used in ACS JobRouter.
You need a valid connection string to an Azure Communication Service to execute the sample
USAGE:
python classification_policy_crud_ops.py
Set the environment variables with your own values before running the sample:
1) AZURE_COMMUNICATION_SERVICE_CONNECTION_STRING - Communication Service connection string
"""
import os
class ClassificationPolicySamples(object):
connection_string = os.environ["AZURE_COMMUNICATION_SERVICE_CONNECTION_STRING"]
_cp_policy_id = "sample_cp_policy"
def create_classification_policy(self):
connection_string = self.connection_string
policy_id = self._cp_policy_id
# [START create_classification_policy]
from azure.communication.jobrouter import (
JobRouterAdministrationClient,
)
from azure.communication.jobrouter.models import (
ClassificationPolicy,
StaticRouterRule,
ExpressionRouterRule,
StaticQueueSelectorAttachment,
ConditionalQueueSelectorAttachment,
RouterQueueSelector,
ConditionalWorkerSelectorAttachment,
RouterWorkerSelector,
LabelOperator,
)
# set `connection_string` to an existing ACS endpoint
router_admin_client = JobRouterAdministrationClient.from_connection_string(conn_str=connection_string)
print("JobRouterAdministrationClient created successfully!")
classification_policy: ClassificationPolicy = router_admin_client.upsert_classification_policy(
policy_id,
ClassificationPolicy(
prioritization_rule=StaticRouterRule(value=10),
queue_selector_attachments=[
StaticQueueSelectorAttachment(
queue_selector=RouterQueueSelector(key="Region", label_operator=LabelOperator.EQUAL, value="NA")
),
ConditionalQueueSelectorAttachment(
condition=ExpressionRouterRule(expression='If(job.Product = "O365", true, false)'),
queue_selectors=[
RouterQueueSelector(key="Product", label_operator=LabelOperator.EQUAL, value="O365"),
RouterQueueSelector(key="QGroup", label_operator=LabelOperator.EQUAL, value="NA_O365"),
],
),
],
worker_selector_attachments=[
ConditionalWorkerSelectorAttachment(
condition=ExpressionRouterRule(expression='If(job.Product = "O365", true, false)'),
worker_selectors=[
RouterWorkerSelector(key="Skill_O365", label_operator=LabelOperator.EQUAL, value=True),
RouterWorkerSelector(
key="Skill_O365_Lvl", label_operator=LabelOperator.GREATER_THAN_OR_EQUAL, value=1
),
],
),
ConditionalWorkerSelectorAttachment(
condition=ExpressionRouterRule(expression='If(job.HighPriority = "true", true, false)'),
worker_selectors=[
RouterWorkerSelector(
key="Skill_O365_Lvl", label_operator=LabelOperator.GREATER_THAN_OR_EQUAL, value=10
)
],
),
],
),
)
print(f"Classification Policy successfully created with id: {classification_policy.id}")
# [END create_classification_policy]
def update_classification_policy(self):
connection_string = self.connection_string
policy_id = self._cp_policy_id
# [START update_classification_policy]
from azure.communication.jobrouter import (
JobRouterAdministrationClient,
)
from azure.communication.jobrouter.models import (
ClassificationPolicy,
ExpressionRouterRule,
)
# set `connection_string` to an existing ACS endpoint
router_admin_client = JobRouterAdministrationClient.from_connection_string(conn_str=connection_string)
print("JobRouterAdministrationClient created successfully!")
updated_classification_policy: ClassificationPolicy = router_admin_client.upsert_classification_policy(
policy_id,
prioritization_rule=ExpressionRouterRule(expression='If(job.HighPriority = "true", 50, 10)'),
)
print(f"Classification policy successfully update with new prioritization rule")
# [END update_classification_policy]
def get_classification_policy(self):
connection_string = self.connection_string
policy_id = self._cp_policy_id
# [START get_classification_policy]
from azure.communication.jobrouter import JobRouterAdministrationClient
from azure.communication.jobrouter.models import ClassificationPolicy
router_admin_client = JobRouterAdministrationClient.from_connection_string(conn_str=connection_string)
classification_policy: ClassificationPolicy = router_admin_client.get_classification_policy(policy_id)
print(f"Successfully fetched classification policy with id: {classification_policy.id}")
# [END get_classification_policy]
def list_classification_policies_batched(self):
connection_string = self.connection_string
# [START list_classification_policies_batched]
from azure.communication.jobrouter import JobRouterAdministrationClient
router_admin_client = JobRouterAdministrationClient.from_connection_string(conn_str=connection_string)
classification_policy_iterator = router_admin_client.list_classification_policies(results_per_page=10)
for policy_page in classification_policy_iterator.by_page():
policies_in_page = list(policy_page)
print(f"Retrieved {len(policies_in_page)} policies in current page")
for cp in policies_in_page:
print(f"Retrieved classification policy with id: {cp.id}")
print(f"Successfully completed fetching classification policies")
# [END list_classification_policies_batched]
def list_classification_policies(self):
connection_string = self.connection_string
# [START list_classification_policies]
from azure.communication.jobrouter import JobRouterAdministrationClient
router_admin_client = JobRouterAdministrationClient.from_connection_string(conn_str=connection_string)
classification_policy_iterator = router_admin_client.list_classification_policies()
for cp in classification_policy_iterator:
print(f"Retrieved classification policy with id: {cp.id}")
print(f"Successfully completed fetching classification policies")
# [END list_classification_policies]
def clean_up(self):
connection_string = self.connection_string
policy_id = self._cp_policy_id
# [START delete_classification_policy]
from azure.communication.jobrouter import JobRouterAdministrationClient
router_admin_client = JobRouterAdministrationClient.from_connection_string(conn_str=connection_string)
router_admin_client.delete_classification_policy(policy_id)
# [END delete_classification_policy]
if __name__ == "__main__":
sample = ClassificationPolicySamples()
sample.create_classification_policy()
sample.update_classification_policy()
sample.get_classification_policy()
sample.list_classification_policies()
sample.list_classification_policies_batched()
sample.clean_up()
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