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<h1><a href="contactcenterinsights_v1.html">Contact Center AI Insights API</a> . <a href="contactcenterinsights_v1.projects.html">projects</a> . <a href="contactcenterinsights_v1.projects.locations.html">locations</a> . <a href="contactcenterinsights_v1.projects.locations.authorizedViewSet.html">authorizedViewSet</a> . <a href="contactcenterinsights_v1.projects.locations.authorizedViewSet.authorizedViews.html">authorizedViews</a> . <a href="contactcenterinsights_v1.projects.locations.authorizedViewSet.authorizedViews.conversations.html">conversations</a> . <a href="contactcenterinsights_v1.projects.locations.authorizedViewSet.authorizedViews.conversations.feedbackLabels.html">feedbackLabels</a></h1>
<h2>Instance Methods</h2>
<p class="toc_element">
<code><a href="#close">close()</a></code></p>
<p class="firstline">Close httplib2 connections.</p>
<p class="toc_element">
<code><a href="#create">create(parent, body=None, feedbackLabelId=None, x__xgafv=None)</a></code></p>
<p class="firstline">Create feedback label.</p>
<p class="toc_element">
<code><a href="#delete">delete(name, x__xgafv=None)</a></code></p>
<p class="firstline">Delete feedback label.</p>
<p class="toc_element">
<code><a href="#get">get(name, x__xgafv=None)</a></code></p>
<p class="firstline">Get feedback label.</p>
<p class="toc_element">
<code><a href="#list">list(parent, filter=None, pageSize=None, pageToken=None, x__xgafv=None)</a></code></p>
<p class="firstline">List feedback labels.</p>
<p class="toc_element">
<code><a href="#list_next">list_next()</a></code></p>
<p class="firstline">Retrieves the next page of results.</p>
<p class="toc_element">
<code><a href="#patch">patch(name, body=None, updateMask=None, x__xgafv=None)</a></code></p>
<p class="firstline">Update feedback label.</p>
<h3>Method Details</h3>
<div class="method">
<code class="details" id="close">close()</code>
<pre>Close httplib2 connections.</pre>
</div>
<div class="method">
<code class="details" id="create">create(parent, body=None, feedbackLabelId=None, x__xgafv=None)</code>
<pre>Create feedback label.
Args:
parent: string, Required. The parent resource of the feedback label. (required)
body: object, The request body.
The object takes the form of:
{ # Represents a conversation, resource, and label provided by the user.
"createTime": "A String", # Output only. Create time of the label.
"label": "A String", # String label.
"labeledResource": "A String", # Resource name of the resource to be labeled.
"name": "A String", # Immutable. Resource name of the FeedbackLabel. Format: projects/{project}/locations/{location}/conversations/{conversation}/feedbackLabels/{feedback_label}
"qaAnswerLabel": { # Message for holding the value of the answer. QaQuestion.AnswerChoice defines the possible answer values for a question. # QaAnswer label.
"boolValue": True or False, # Boolean value.
"key": "A String", # A short string used as an identifier. Matches the value used in QaQuestion.AnswerChoice.key.
"naValue": True or False, # A value of "Not Applicable (N/A)".
"normalizedScore": 3.14, # Output only. Normalized score of the questions. Calculated as score / potential_score iff potential_score != 0 else 0
"numValue": 3.14, # Numerical value.
"potentialScore": 3.14, # Output only. The maximum potential score of the question.
"score": 3.14, # Output only. Numerical score of the answer.
"strValue": "A String", # String value.
},
"updateTime": "A String", # Output only. Update time of the label.
}
feedbackLabelId: string, Optional. The ID of the feedback label to create. If one is not specified it will be generated by the server.
x__xgafv: string, V1 error format.
Allowed values
1 - v1 error format
2 - v2 error format
Returns:
An object of the form:
{ # Represents a conversation, resource, and label provided by the user.
"createTime": "A String", # Output only. Create time of the label.
"label": "A String", # String label.
"labeledResource": "A String", # Resource name of the resource to be labeled.
"name": "A String", # Immutable. Resource name of the FeedbackLabel. Format: projects/{project}/locations/{location}/conversations/{conversation}/feedbackLabels/{feedback_label}
"qaAnswerLabel": { # Message for holding the value of the answer. QaQuestion.AnswerChoice defines the possible answer values for a question. # QaAnswer label.
"boolValue": True or False, # Boolean value.
"key": "A String", # A short string used as an identifier. Matches the value used in QaQuestion.AnswerChoice.key.
"naValue": True or False, # A value of "Not Applicable (N/A)".
"normalizedScore": 3.14, # Output only. Normalized score of the questions. Calculated as score / potential_score iff potential_score != 0 else 0
"numValue": 3.14, # Numerical value.
"potentialScore": 3.14, # Output only. The maximum potential score of the question.
"score": 3.14, # Output only. Numerical score of the answer.
"strValue": "A String", # String value.
},
"updateTime": "A String", # Output only. Update time of the label.
}</pre>
</div>
<div class="method">
<code class="details" id="delete">delete(name, x__xgafv=None)</code>
<pre>Delete feedback label.
Args:
name: string, Required. The name of the feedback label to delete. (required)
x__xgafv: string, V1 error format.
Allowed values
1 - v1 error format
2 - v2 error format
Returns:
An object of the form:
{ # A generic empty message that you can re-use to avoid defining duplicated empty messages in your APIs. A typical example is to use it as the request or the response type of an API method. For instance: service Foo { rpc Bar(google.protobuf.Empty) returns (google.protobuf.Empty); }
}</pre>
</div>
<div class="method">
<code class="details" id="get">get(name, x__xgafv=None)</code>
<pre>Get feedback label.
Args:
name: string, Required. The name of the feedback label to get. (required)
x__xgafv: string, V1 error format.
Allowed values
1 - v1 error format
2 - v2 error format
Returns:
An object of the form:
{ # Represents a conversation, resource, and label provided by the user.
"createTime": "A String", # Output only. Create time of the label.
"label": "A String", # String label.
"labeledResource": "A String", # Resource name of the resource to be labeled.
"name": "A String", # Immutable. Resource name of the FeedbackLabel. Format: projects/{project}/locations/{location}/conversations/{conversation}/feedbackLabels/{feedback_label}
"qaAnswerLabel": { # Message for holding the value of the answer. QaQuestion.AnswerChoice defines the possible answer values for a question. # QaAnswer label.
"boolValue": True or False, # Boolean value.
"key": "A String", # A short string used as an identifier. Matches the value used in QaQuestion.AnswerChoice.key.
"naValue": True or False, # A value of "Not Applicable (N/A)".
"normalizedScore": 3.14, # Output only. Normalized score of the questions. Calculated as score / potential_score iff potential_score != 0 else 0
"numValue": 3.14, # Numerical value.
"potentialScore": 3.14, # Output only. The maximum potential score of the question.
"score": 3.14, # Output only. Numerical score of the answer.
"strValue": "A String", # String value.
},
"updateTime": "A String", # Output only. Update time of the label.
}</pre>
</div>
<div class="method">
<code class="details" id="list">list(parent, filter=None, pageSize=None, pageToken=None, x__xgafv=None)</code>
<pre>List feedback labels.
Args:
parent: string, Required. The parent resource of the feedback labels. (required)
filter: string, Optional. A filter to reduce results to a specific subset. Supports disjunctions (OR) and conjunctions (AND). Automatically sorts by conversation ID. To sort by all feedback labels in a project see ListAllFeedbackLabels. Supported fields: * `issue_model_id` * `qa_question_id` * `qa_scorecard_id` * `min_create_time` * `max_create_time` * `min_update_time` * `max_update_time` * `feedback_label_type`: QUALITY_AI, TOPIC_MODELING
pageSize: integer, Optional. The maximum number of feedback labels to return in the response. A valid page size ranges from 0 to 100,000 inclusive. If the page size is zero or unspecified, a default page size of 100 will be chosen. Note that a call might return fewer results than the requested page size.
pageToken: string, Optional. The value returned by the last `ListFeedbackLabelsResponse`. This value indicates that this is a continuation of a prior `ListFeedbackLabels` call and that the system should return the next page of data.
x__xgafv: string, V1 error format.
Allowed values
1 - v1 error format
2 - v2 error format
Returns:
An object of the form:
{ # The response for listing feedback labels.
"feedbackLabels": [ # The feedback labels that match the request.
{ # Represents a conversation, resource, and label provided by the user.
"createTime": "A String", # Output only. Create time of the label.
"label": "A String", # String label.
"labeledResource": "A String", # Resource name of the resource to be labeled.
"name": "A String", # Immutable. Resource name of the FeedbackLabel. Format: projects/{project}/locations/{location}/conversations/{conversation}/feedbackLabels/{feedback_label}
"qaAnswerLabel": { # Message for holding the value of the answer. QaQuestion.AnswerChoice defines the possible answer values for a question. # QaAnswer label.
"boolValue": True or False, # Boolean value.
"key": "A String", # A short string used as an identifier. Matches the value used in QaQuestion.AnswerChoice.key.
"naValue": True or False, # A value of "Not Applicable (N/A)".
"normalizedScore": 3.14, # Output only. Normalized score of the questions. Calculated as score / potential_score iff potential_score != 0 else 0
"numValue": 3.14, # Numerical value.
"potentialScore": 3.14, # Output only. The maximum potential score of the question.
"score": 3.14, # Output only. Numerical score of the answer.
"strValue": "A String", # String value.
},
"updateTime": "A String", # Output only. Update time of the label.
},
],
"nextPageToken": "A String", # The next page token.
}</pre>
</div>
<div class="method">
<code class="details" id="list_next">list_next()</code>
<pre>Retrieves the next page of results.
Args:
previous_request: The request for the previous page. (required)
previous_response: The response from the request for the previous page. (required)
Returns:
A request object that you can call 'execute()' on to request the next
page. Returns None if there are no more items in the collection.
</pre>
</div>
<div class="method">
<code class="details" id="patch">patch(name, body=None, updateMask=None, x__xgafv=None)</code>
<pre>Update feedback label.
Args:
name: string, Immutable. Resource name of the FeedbackLabel. Format: projects/{project}/locations/{location}/conversations/{conversation}/feedbackLabels/{feedback_label} (required)
body: object, The request body.
The object takes the form of:
{ # Represents a conversation, resource, and label provided by the user.
"createTime": "A String", # Output only. Create time of the label.
"label": "A String", # String label.
"labeledResource": "A String", # Resource name of the resource to be labeled.
"name": "A String", # Immutable. Resource name of the FeedbackLabel. Format: projects/{project}/locations/{location}/conversations/{conversation}/feedbackLabels/{feedback_label}
"qaAnswerLabel": { # Message for holding the value of the answer. QaQuestion.AnswerChoice defines the possible answer values for a question. # QaAnswer label.
"boolValue": True or False, # Boolean value.
"key": "A String", # A short string used as an identifier. Matches the value used in QaQuestion.AnswerChoice.key.
"naValue": True or False, # A value of "Not Applicable (N/A)".
"normalizedScore": 3.14, # Output only. Normalized score of the questions. Calculated as score / potential_score iff potential_score != 0 else 0
"numValue": 3.14, # Numerical value.
"potentialScore": 3.14, # Output only. The maximum potential score of the question.
"score": 3.14, # Output only. Numerical score of the answer.
"strValue": "A String", # String value.
},
"updateTime": "A String", # Output only. Update time of the label.
}
updateMask: string, Required. The list of fields to be updated.
x__xgafv: string, V1 error format.
Allowed values
1 - v1 error format
2 - v2 error format
Returns:
An object of the form:
{ # Represents a conversation, resource, and label provided by the user.
"createTime": "A String", # Output only. Create time of the label.
"label": "A String", # String label.
"labeledResource": "A String", # Resource name of the resource to be labeled.
"name": "A String", # Immutable. Resource name of the FeedbackLabel. Format: projects/{project}/locations/{location}/conversations/{conversation}/feedbackLabels/{feedback_label}
"qaAnswerLabel": { # Message for holding the value of the answer. QaQuestion.AnswerChoice defines the possible answer values for a question. # QaAnswer label.
"boolValue": True or False, # Boolean value.
"key": "A String", # A short string used as an identifier. Matches the value used in QaQuestion.AnswerChoice.key.
"naValue": True or False, # A value of "Not Applicable (N/A)".
"normalizedScore": 3.14, # Output only. Normalized score of the questions. Calculated as score / potential_score iff potential_score != 0 else 0
"numValue": 3.14, # Numerical value.
"potentialScore": 3.14, # Output only. The maximum potential score of the question.
"score": 3.14, # Output only. Numerical score of the answer.
"strValue": "A String", # String value.
},
"updateTime": "A String", # Output only. Update time of the label.
}</pre>
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