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"""List tickets."""
# :license: MIT, see LICENSE for more details.
import click
from SoftLayer import utils
import SoftLayer
from SoftLayer.CLI import environment
from SoftLayer.CLI import formatting
@click.command(cls=SoftLayer.CLI.command.SLCommand, )
@click.option('--open / --closed', 'is_open', default=True,
help="Display only open or closed tickets")
@click.option('--limit', default=100, show_default=True, type=click.INT, help="Result limit")
@click.option("--all", "-a", "all_tickets", is_flag=True, default=False, help="Return all tickets")
@environment.pass_env
def cli(env, is_open, limit, all_tickets):
"""List tickets."""
ticket_mgr = SoftLayer.TicketManager(env.client)
table = formatting.Table([
'id', 'Case_Number', 'assigned_user', 'title', 'last_edited', 'status', 'updates', 'priority'
])
tickets = ticket_mgr.list_tickets(open_status=is_open,
closed_status=not is_open, limit=limit, all_tickets=all_tickets)
for ticket in tickets:
user = formatting.blank()
if ticket.get('assignedUser'):
user = "%s %s" % (ticket['assignedUser']['firstName'], ticket['assignedUser']['lastName'])
table.add_row([
ticket['id'],
ticket['serviceProviderResourceId'],
user,
click.wrap_text(ticket['title']),
utils.clean_time(ticket.get('lastEditDate'), out_format="%Y-%m-%d"),
ticket['status']['name'],
ticket.get('updateCount', 0),
ticket.get('priority', 0)
])
env.fout(table)
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