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r"""
This code was generated by
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Twilio - Flex
This is the public Twilio REST API.
NOTE: This class is auto generated by OpenAPI Generator.
https://openapi-generator.tech
Do not edit the class manually.
"""
from datetime import datetime
from typing import Any, Dict, List, Optional, Union
from twilio.base import deserialize, values
from twilio.base.instance_context import InstanceContext
from twilio.base.instance_resource import InstanceResource
from twilio.base.list_resource import ListResource
from twilio.base.version import Version
class ConfigurationInstance(InstanceResource):
class Status(object):
OK = "ok"
INPROGRESS = "inprogress"
NOTSTARTED = "notstarted"
"""
:ivar account_sid: The SID of the [Account](https://www.twilio.com/docs/iam/api/account) that created the Configuration resource.
:ivar date_created: The date and time in GMT when the Configuration resource was created specified in [ISO 8601](https://en.wikipedia.org/wiki/ISO_8601) format.
:ivar date_updated: The date and time in GMT when the Configuration resource was last updated specified in [ISO 8601](https://en.wikipedia.org/wiki/ISO_8601) format.
:ivar attributes: An object that contains application-specific data.
:ivar status:
:ivar taskrouter_workspace_sid: The SID of the TaskRouter Workspace.
:ivar taskrouter_target_workflow_sid: The SID of the TaskRouter target Workflow.
:ivar taskrouter_target_taskqueue_sid: The SID of the TaskRouter Target TaskQueue.
:ivar taskrouter_taskqueues: The list of TaskRouter TaskQueues.
:ivar taskrouter_skills: The Skill description for TaskRouter workers.
:ivar taskrouter_worker_channels: The TaskRouter default channel capacities and availability for workers.
:ivar taskrouter_worker_attributes: The TaskRouter Worker attributes.
:ivar taskrouter_offline_activity_sid: The TaskRouter SID of the offline activity.
:ivar runtime_domain: The URL where the Flex instance is hosted.
:ivar messaging_service_instance_sid: The SID of the Messaging service instance.
:ivar chat_service_instance_sid: The SID of the chat service this user belongs to.
:ivar flex_service_instance_sid: The SID of the Flex service instance.
:ivar flex_instance_sid: The SID of the Flex instance.
:ivar ui_language: The primary language of the Flex UI.
:ivar ui_attributes: The object that describes Flex UI characteristics and settings.
:ivar ui_dependencies: The object that defines the NPM packages and versions to be used in Hosted Flex.
:ivar ui_version: The Pinned UI version.
:ivar service_version: The Flex Service version.
:ivar call_recording_enabled: Whether call recording is enabled.
:ivar call_recording_webhook_url: The call recording webhook URL.
:ivar crm_enabled: Whether CRM is present for Flex.
:ivar crm_type: The CRM type.
:ivar crm_callback_url: The CRM Callback URL.
:ivar crm_fallback_url: The CRM Fallback URL.
:ivar crm_attributes: An object that contains the CRM attributes.
:ivar public_attributes: The list of public attributes, which are visible to unauthenticated clients.
:ivar plugin_service_enabled: Whether the plugin service enabled.
:ivar plugin_service_attributes: The plugin service attributes.
:ivar integrations: A list of objects that contain the configurations for the Integrations supported in this configuration.
:ivar outbound_call_flows: The list of outbound call flows.
:ivar serverless_service_sids: The list of serverless service SIDs.
:ivar queue_stats_configuration: Configurable parameters for Queues Statistics.
:ivar notifications: Configurable parameters for Notifications.
:ivar markdown: Configurable parameters for Markdown.
:ivar url: The absolute URL of the Configuration resource.
:ivar flex_insights_hr: Object with enabled/disabled flag with list of workspaces.
:ivar flex_insights_drilldown: Setting this to true will redirect Flex UI to the URL set in flex_url
:ivar flex_url: URL to redirect to in case drilldown is enabled.
:ivar channel_configs: Settings for different limits for Flex Conversations channels attachments.
:ivar debugger_integration: Configurable parameters for Debugger Integration.
:ivar flex_ui_status_report: Configurable parameters for Flex UI Status report.
:ivar agent_conv_end_methods: Agent conversation end methods.
:ivar citrix_voice_vdi: Citrix voice vdi configuration and settings.
:ivar offline_config: Presence and presence ttl configuration
"""
def __init__(self, version: Version, payload: Dict[str, Any]):
super().__init__(version)
self.account_sid: Optional[str] = payload.get("account_sid")
self.date_created: Optional[datetime] = deserialize.iso8601_datetime(
payload.get("date_created")
)
self.date_updated: Optional[datetime] = deserialize.iso8601_datetime(
payload.get("date_updated")
)
self.attributes: Optional[Dict[str, object]] = payload.get("attributes")
self.status: Optional["ConfigurationInstance.Status"] = payload.get("status")
self.taskrouter_workspace_sid: Optional[str] = payload.get(
"taskrouter_workspace_sid"
)
self.taskrouter_target_workflow_sid: Optional[str] = payload.get(
"taskrouter_target_workflow_sid"
)
self.taskrouter_target_taskqueue_sid: Optional[str] = payload.get(
"taskrouter_target_taskqueue_sid"
)
self.taskrouter_taskqueues: Optional[List[Dict[str, object]]] = payload.get(
"taskrouter_taskqueues"
)
self.taskrouter_skills: Optional[List[Dict[str, object]]] = payload.get(
"taskrouter_skills"
)
self.taskrouter_worker_channels: Optional[Dict[str, object]] = payload.get(
"taskrouter_worker_channels"
)
self.taskrouter_worker_attributes: Optional[Dict[str, object]] = payload.get(
"taskrouter_worker_attributes"
)
self.taskrouter_offline_activity_sid: Optional[str] = payload.get(
"taskrouter_offline_activity_sid"
)
self.runtime_domain: Optional[str] = payload.get("runtime_domain")
self.messaging_service_instance_sid: Optional[str] = payload.get(
"messaging_service_instance_sid"
)
self.chat_service_instance_sid: Optional[str] = payload.get(
"chat_service_instance_sid"
)
self.flex_service_instance_sid: Optional[str] = payload.get(
"flex_service_instance_sid"
)
self.flex_instance_sid: Optional[str] = payload.get("flex_instance_sid")
self.ui_language: Optional[str] = payload.get("ui_language")
self.ui_attributes: Optional[Dict[str, object]] = payload.get("ui_attributes")
self.ui_dependencies: Optional[Dict[str, object]] = payload.get(
"ui_dependencies"
)
self.ui_version: Optional[str] = payload.get("ui_version")
self.service_version: Optional[str] = payload.get("service_version")
self.call_recording_enabled: Optional[bool] = payload.get(
"call_recording_enabled"
)
self.call_recording_webhook_url: Optional[str] = payload.get(
"call_recording_webhook_url"
)
self.crm_enabled: Optional[bool] = payload.get("crm_enabled")
self.crm_type: Optional[str] = payload.get("crm_type")
self.crm_callback_url: Optional[str] = payload.get("crm_callback_url")
self.crm_fallback_url: Optional[str] = payload.get("crm_fallback_url")
self.crm_attributes: Optional[Dict[str, object]] = payload.get("crm_attributes")
self.public_attributes: Optional[Dict[str, object]] = payload.get(
"public_attributes"
)
self.plugin_service_enabled: Optional[bool] = payload.get(
"plugin_service_enabled"
)
self.plugin_service_attributes: Optional[Dict[str, object]] = payload.get(
"plugin_service_attributes"
)
self.integrations: Optional[List[Dict[str, object]]] = payload.get(
"integrations"
)
self.outbound_call_flows: Optional[Dict[str, object]] = payload.get(
"outbound_call_flows"
)
self.serverless_service_sids: Optional[List[str]] = payload.get(
"serverless_service_sids"
)
self.queue_stats_configuration: Optional[Dict[str, object]] = payload.get(
"queue_stats_configuration"
)
self.notifications: Optional[Dict[str, object]] = payload.get("notifications")
self.markdown: Optional[Dict[str, object]] = payload.get("markdown")
self.url: Optional[str] = payload.get("url")
self.flex_insights_hr: Optional[Dict[str, object]] = payload.get(
"flex_insights_hr"
)
self.flex_insights_drilldown: Optional[bool] = payload.get(
"flex_insights_drilldown"
)
self.flex_url: Optional[str] = payload.get("flex_url")
self.channel_configs: Optional[List[Dict[str, object]]] = payload.get(
"channel_configs"
)
self.debugger_integration: Optional[Dict[str, object]] = payload.get(
"debugger_integration"
)
self.flex_ui_status_report: Optional[Dict[str, object]] = payload.get(
"flex_ui_status_report"
)
self.agent_conv_end_methods: Optional[Dict[str, object]] = payload.get(
"agent_conv_end_methods"
)
self.citrix_voice_vdi: Optional[Dict[str, object]] = payload.get(
"citrix_voice_vdi"
)
self.offline_config: Optional[Dict[str, object]] = payload.get("offline_config")
self._context: Optional[ConfigurationContext] = None
@property
def _proxy(self) -> "ConfigurationContext":
"""
Generate an instance context for the instance, the context is capable of
performing various actions. All instance actions are proxied to the context
:returns: ConfigurationContext for this ConfigurationInstance
"""
if self._context is None:
self._context = ConfigurationContext(
self._version,
)
return self._context
def fetch(
self, ui_version: Union[str, object] = values.unset
) -> "ConfigurationInstance":
"""
Fetch the ConfigurationInstance
:param ui_version: The Pinned UI version of the Configuration resource to fetch.
:returns: The fetched ConfigurationInstance
"""
return self._proxy.fetch(
ui_version=ui_version,
)
async def fetch_async(
self, ui_version: Union[str, object] = values.unset
) -> "ConfigurationInstance":
"""
Asynchronous coroutine to fetch the ConfigurationInstance
:param ui_version: The Pinned UI version of the Configuration resource to fetch.
:returns: The fetched ConfigurationInstance
"""
return await self._proxy.fetch_async(
ui_version=ui_version,
)
def update(
self, body: Union[object, object] = values.unset
) -> "ConfigurationInstance":
"""
Update the ConfigurationInstance
:param body:
:returns: The updated ConfigurationInstance
"""
return self._proxy.update(
body=body,
)
async def update_async(
self, body: Union[object, object] = values.unset
) -> "ConfigurationInstance":
"""
Asynchronous coroutine to update the ConfigurationInstance
:param body:
:returns: The updated ConfigurationInstance
"""
return await self._proxy.update_async(
body=body,
)
def __repr__(self) -> str:
"""
Provide a friendly representation
:returns: Machine friendly representation
"""
return "<Twilio.FlexApi.V1.ConfigurationInstance>"
class ConfigurationContext(InstanceContext):
def __init__(self, version: Version):
"""
Initialize the ConfigurationContext
:param version: Version that contains the resource
"""
super().__init__(version)
self._uri = "/Configuration"
def fetch(
self, ui_version: Union[str, object] = values.unset
) -> ConfigurationInstance:
"""
Fetch the ConfigurationInstance
:param ui_version: The Pinned UI version of the Configuration resource to fetch.
:returns: The fetched ConfigurationInstance
"""
data = values.of(
{
"UiVersion": ui_version,
}
)
headers = values.of({})
headers["Accept"] = "application/json"
payload = self._version.fetch(
method="GET", uri=self._uri, params=data, headers=headers
)
return ConfigurationInstance(
self._version,
payload,
)
async def fetch_async(
self, ui_version: Union[str, object] = values.unset
) -> ConfigurationInstance:
"""
Asynchronous coroutine to fetch the ConfigurationInstance
:param ui_version: The Pinned UI version of the Configuration resource to fetch.
:returns: The fetched ConfigurationInstance
"""
data = values.of(
{
"UiVersion": ui_version,
}
)
headers = values.of({})
headers["Accept"] = "application/json"
payload = await self._version.fetch_async(
method="GET", uri=self._uri, params=data, headers=headers
)
return ConfigurationInstance(
self._version,
payload,
)
def update(
self, body: Union[object, object] = values.unset
) -> ConfigurationInstance:
"""
Update the ConfigurationInstance
:param body:
:returns: The updated ConfigurationInstance
"""
data = body.to_dict()
headers = values.of({})
headers["Content-Type"] = "application/json"
headers["Accept"] = "application/json"
payload = self._version.update(
method="POST", uri=self._uri, data=data, headers=headers
)
return ConfigurationInstance(self._version, payload)
async def update_async(
self, body: Union[object, object] = values.unset
) -> ConfigurationInstance:
"""
Asynchronous coroutine to update the ConfigurationInstance
:param body:
:returns: The updated ConfigurationInstance
"""
data = body.to_dict()
headers = values.of({})
headers["Content-Type"] = "application/json"
headers["Accept"] = "application/json"
payload = await self._version.update_async(
method="POST", uri=self._uri, data=data, headers=headers
)
return ConfigurationInstance(self._version, payload)
def __repr__(self) -> str:
"""
Provide a friendly representation
:returns: Machine friendly representation
"""
return "<Twilio.FlexApi.V1.ConfigurationContext>"
class ConfigurationList(ListResource):
def __init__(self, version: Version):
"""
Initialize the ConfigurationList
:param version: Version that contains the resource
"""
super().__init__(version)
def get(self) -> ConfigurationContext:
"""
Constructs a ConfigurationContext
"""
return ConfigurationContext(self._version)
def __call__(self) -> ConfigurationContext:
"""
Constructs a ConfigurationContext
"""
return ConfigurationContext(self._version)
def __repr__(self) -> str:
"""
Provide a friendly representation
:returns: Machine friendly representation
"""
return "<Twilio.FlexApi.V1.ConfigurationList>"
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