File: insights_assessments_comment.py

package info (click to toggle)
python-twilio 9.4.1-1
  • links: PTS, VCS
  • area: main
  • in suites: forky, sid, trixie
  • size: 13,756 kB
  • sloc: python: 8,281; makefile: 65
file content (469 lines) | stat: -rw-r--r-- 18,263 bytes parent folder | download
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
240
241
242
243
244
245
246
247
248
249
250
251
252
253
254
255
256
257
258
259
260
261
262
263
264
265
266
267
268
269
270
271
272
273
274
275
276
277
278
279
280
281
282
283
284
285
286
287
288
289
290
291
292
293
294
295
296
297
298
299
300
301
302
303
304
305
306
307
308
309
310
311
312
313
314
315
316
317
318
319
320
321
322
323
324
325
326
327
328
329
330
331
332
333
334
335
336
337
338
339
340
341
342
343
344
345
346
347
348
349
350
351
352
353
354
355
356
357
358
359
360
361
362
363
364
365
366
367
368
369
370
371
372
373
374
375
376
377
378
379
380
381
382
383
384
385
386
387
388
389
390
391
392
393
394
395
396
397
398
399
400
401
402
403
404
405
406
407
408
409
410
411
412
413
414
415
416
417
418
419
420
421
422
423
424
425
426
427
428
429
430
431
432
433
434
435
436
437
438
439
440
441
442
443
444
445
446
447
448
449
450
451
452
453
454
455
456
457
458
459
460
461
462
463
464
465
466
467
468
469
r"""
    This code was generated by
   ___ _ _ _ _ _    _ ____    ____ ____ _    ____ ____ _  _ ____ ____ ____ ___ __   __
    |  | | | | |    | |  | __ |  | |__| | __ | __ |___ |\ | |___ |__/ |__|  | |  | |__/
    |  |_|_| | |___ | |__|    |__| |  | |    |__] |___ | \| |___ |  \ |  |  | |__| |  \

    Twilio - Flex
    This is the public Twilio REST API.

    NOTE: This class is auto generated by OpenAPI Generator.
    https://openapi-generator.tech
    Do not edit the class manually.
"""

from typing import Any, Dict, List, Optional, Union, Iterator, AsyncIterator
from twilio.base import deserialize, values

from twilio.base.instance_resource import InstanceResource
from twilio.base.list_resource import ListResource
from twilio.base.version import Version
from twilio.base.page import Page


class InsightsAssessmentsCommentInstance(InstanceResource):
    """
    :ivar account_sid: The SID of the [Account](https://www.twilio.com/docs/iam/api/account) that created the Flex Insights resource and owns this resource.
    :ivar assessment_sid: The SID of the assessment.
    :ivar comment: The comment added for assessment.
    :ivar offset: The offset
    :ivar report: The flag indicating if this assessment is part of report
    :ivar weight: The weightage given to this comment
    :ivar agent_id: The id of the agent.
    :ivar segment_id: The id of the segment.
    :ivar user_name: The name of the user.
    :ivar user_email: The email id of the user.
    :ivar timestamp: The timestamp when the record is inserted
    :ivar url:
    """

    def __init__(self, version: Version, payload: Dict[str, Any]):
        super().__init__(version)

        self.account_sid: Optional[str] = payload.get("account_sid")
        self.assessment_sid: Optional[str] = payload.get("assessment_sid")
        self.comment: Optional[Dict[str, object]] = payload.get("comment")
        self.offset: Optional[float] = deserialize.decimal(payload.get("offset"))
        self.report: Optional[bool] = payload.get("report")
        self.weight: Optional[float] = deserialize.decimal(payload.get("weight"))
        self.agent_id: Optional[str] = payload.get("agent_id")
        self.segment_id: Optional[str] = payload.get("segment_id")
        self.user_name: Optional[str] = payload.get("user_name")
        self.user_email: Optional[str] = payload.get("user_email")
        self.timestamp: Optional[float] = deserialize.decimal(payload.get("timestamp"))
        self.url: Optional[str] = payload.get("url")

    def __repr__(self) -> str:
        """
        Provide a friendly representation

        :returns: Machine friendly representation
        """

        return "<Twilio.FlexApi.V1.InsightsAssessmentsCommentInstance>"


class InsightsAssessmentsCommentPage(Page):

    def get_instance(
        self, payload: Dict[str, Any]
    ) -> InsightsAssessmentsCommentInstance:
        """
        Build an instance of InsightsAssessmentsCommentInstance

        :param payload: Payload response from the API
        """
        return InsightsAssessmentsCommentInstance(self._version, payload)

    def __repr__(self) -> str:
        """
        Provide a friendly representation

        :returns: Machine friendly representation
        """
        return "<Twilio.FlexApi.V1.InsightsAssessmentsCommentPage>"


class InsightsAssessmentsCommentList(ListResource):

    def __init__(self, version: Version):
        """
        Initialize the InsightsAssessmentsCommentList

        :param version: Version that contains the resource

        """
        super().__init__(version)

        self._uri = "/Insights/QualityManagement/Assessments/Comments"

    def create(
        self,
        category_id: str,
        category_name: str,
        comment: str,
        segment_id: str,
        agent_id: str,
        offset: float,
        authorization: Union[str, object] = values.unset,
    ) -> InsightsAssessmentsCommentInstance:
        """
        Create the InsightsAssessmentsCommentInstance

        :param category_id: The ID of the category
        :param category_name: The name of the category
        :param comment: The Assessment comment.
        :param segment_id: The id of the segment.
        :param agent_id: The id of the agent.
        :param offset: The offset
        :param authorization: The Authorization HTTP request header

        :returns: The created InsightsAssessmentsCommentInstance
        """

        data = values.of(
            {
                "CategoryId": category_id,
                "CategoryName": category_name,
                "Comment": comment,
                "SegmentId": segment_id,
                "AgentId": agent_id,
                "Offset": offset,
            }
        )
        headers = values.of(
            {
                "Authorization": authorization,
                "Content-Type": "application/x-www-form-urlencoded",
            }
        )

        headers["Content-Type"] = "application/x-www-form-urlencoded"

        headers["Accept"] = "application/json"

        payload = self._version.create(
            method="POST", uri=self._uri, data=data, headers=headers
        )

        return InsightsAssessmentsCommentInstance(self._version, payload)

    async def create_async(
        self,
        category_id: str,
        category_name: str,
        comment: str,
        segment_id: str,
        agent_id: str,
        offset: float,
        authorization: Union[str, object] = values.unset,
    ) -> InsightsAssessmentsCommentInstance:
        """
        Asynchronously create the InsightsAssessmentsCommentInstance

        :param category_id: The ID of the category
        :param category_name: The name of the category
        :param comment: The Assessment comment.
        :param segment_id: The id of the segment.
        :param agent_id: The id of the agent.
        :param offset: The offset
        :param authorization: The Authorization HTTP request header

        :returns: The created InsightsAssessmentsCommentInstance
        """

        data = values.of(
            {
                "CategoryId": category_id,
                "CategoryName": category_name,
                "Comment": comment,
                "SegmentId": segment_id,
                "AgentId": agent_id,
                "Offset": offset,
            }
        )
        headers = values.of(
            {
                "Authorization": authorization,
                "Content-Type": "application/x-www-form-urlencoded",
            }
        )

        headers["Content-Type"] = "application/x-www-form-urlencoded"

        headers["Accept"] = "application/json"

        payload = await self._version.create_async(
            method="POST", uri=self._uri, data=data, headers=headers
        )

        return InsightsAssessmentsCommentInstance(self._version, payload)

    def stream(
        self,
        authorization: Union[str, object] = values.unset,
        segment_id: Union[str, object] = values.unset,
        agent_id: Union[str, object] = values.unset,
        limit: Optional[int] = None,
        page_size: Optional[int] = None,
    ) -> Iterator[InsightsAssessmentsCommentInstance]:
        """
        Streams InsightsAssessmentsCommentInstance records from the API as a generator stream.
        This operation lazily loads records as efficiently as possible until the limit
        is reached.
        The results are returned as a generator, so this operation is memory efficient.

        :param str authorization: The Authorization HTTP request header
        :param str segment_id: The id of the segment.
        :param str agent_id: The id of the agent.
        :param limit: Upper limit for the number of records to return. stream()
                      guarantees to never return more than limit.  Default is no limit
        :param page_size: Number of records to fetch per request, when not set will use
                          the default value of 50 records.  If no page_size is defined
                          but a limit is defined, stream() will attempt to read the
                          limit with the most efficient page size, i.e. min(limit, 1000)

        :returns: Generator that will yield up to limit results
        """
        limits = self._version.read_limits(limit, page_size)
        page = self.page(
            authorization=authorization,
            segment_id=segment_id,
            agent_id=agent_id,
            page_size=limits["page_size"],
        )

        return self._version.stream(page, limits["limit"])

    async def stream_async(
        self,
        authorization: Union[str, object] = values.unset,
        segment_id: Union[str, object] = values.unset,
        agent_id: Union[str, object] = values.unset,
        limit: Optional[int] = None,
        page_size: Optional[int] = None,
    ) -> AsyncIterator[InsightsAssessmentsCommentInstance]:
        """
        Asynchronously streams InsightsAssessmentsCommentInstance records from the API as a generator stream.
        This operation lazily loads records as efficiently as possible until the limit
        is reached.
        The results are returned as a generator, so this operation is memory efficient.

        :param str authorization: The Authorization HTTP request header
        :param str segment_id: The id of the segment.
        :param str agent_id: The id of the agent.
        :param limit: Upper limit for the number of records to return. stream()
                      guarantees to never return more than limit.  Default is no limit
        :param page_size: Number of records to fetch per request, when not set will use
                          the default value of 50 records.  If no page_size is defined
                          but a limit is defined, stream() will attempt to read the
                          limit with the most efficient page size, i.e. min(limit, 1000)

        :returns: Generator that will yield up to limit results
        """
        limits = self._version.read_limits(limit, page_size)
        page = await self.page_async(
            authorization=authorization,
            segment_id=segment_id,
            agent_id=agent_id,
            page_size=limits["page_size"],
        )

        return self._version.stream_async(page, limits["limit"])

    def list(
        self,
        authorization: Union[str, object] = values.unset,
        segment_id: Union[str, object] = values.unset,
        agent_id: Union[str, object] = values.unset,
        limit: Optional[int] = None,
        page_size: Optional[int] = None,
    ) -> List[InsightsAssessmentsCommentInstance]:
        """
        Lists InsightsAssessmentsCommentInstance records from the API as a list.
        Unlike stream(), this operation is eager and will load `limit` records into
        memory before returning.

        :param str authorization: The Authorization HTTP request header
        :param str segment_id: The id of the segment.
        :param str agent_id: The id of the agent.
        :param limit: Upper limit for the number of records to return. list() guarantees
                      never to return more than limit.  Default is no limit
        :param page_size: Number of records to fetch per request, when not set will use
                          the default value of 50 records.  If no page_size is defined
                          but a limit is defined, list() will attempt to read the limit
                          with the most efficient page size, i.e. min(limit, 1000)

        :returns: list that will contain up to limit results
        """
        return list(
            self.stream(
                authorization=authorization,
                segment_id=segment_id,
                agent_id=agent_id,
                limit=limit,
                page_size=page_size,
            )
        )

    async def list_async(
        self,
        authorization: Union[str, object] = values.unset,
        segment_id: Union[str, object] = values.unset,
        agent_id: Union[str, object] = values.unset,
        limit: Optional[int] = None,
        page_size: Optional[int] = None,
    ) -> List[InsightsAssessmentsCommentInstance]:
        """
        Asynchronously lists InsightsAssessmentsCommentInstance records from the API as a list.
        Unlike stream(), this operation is eager and will load `limit` records into
        memory before returning.

        :param str authorization: The Authorization HTTP request header
        :param str segment_id: The id of the segment.
        :param str agent_id: The id of the agent.
        :param limit: Upper limit for the number of records to return. list() guarantees
                      never to return more than limit.  Default is no limit
        :param page_size: Number of records to fetch per request, when not set will use
                          the default value of 50 records.  If no page_size is defined
                          but a limit is defined, list() will attempt to read the limit
                          with the most efficient page size, i.e. min(limit, 1000)

        :returns: list that will contain up to limit results
        """
        return [
            record
            async for record in await self.stream_async(
                authorization=authorization,
                segment_id=segment_id,
                agent_id=agent_id,
                limit=limit,
                page_size=page_size,
            )
        ]

    def page(
        self,
        authorization: Union[str, object] = values.unset,
        segment_id: Union[str, object] = values.unset,
        agent_id: Union[str, object] = values.unset,
        page_token: Union[str, object] = values.unset,
        page_number: Union[int, object] = values.unset,
        page_size: Union[int, object] = values.unset,
    ) -> InsightsAssessmentsCommentPage:
        """
        Retrieve a single page of InsightsAssessmentsCommentInstance records from the API.
        Request is executed immediately

        :param authorization: The Authorization HTTP request header
        :param segment_id: The id of the segment.
        :param agent_id: The id of the agent.
        :param page_token: PageToken provided by the API
        :param page_number: Page Number, this value is simply for client state
        :param page_size: Number of records to return, defaults to 50

        :returns: Page of InsightsAssessmentsCommentInstance
        """
        data = values.of(
            {
                "Authorization": authorization,
                "SegmentId": segment_id,
                "AgentId": agent_id,
                "PageToken": page_token,
                "Page": page_number,
                "PageSize": page_size,
            }
        )

        headers = values.of(
            {
                "Authorization": authorization,
                "Content-Type": "application/x-www-form-urlencoded",
            }
        )

        headers["Accept"] = "application/json"

        response = self._version.page(
            method="GET", uri=self._uri, params=data, headers=headers
        )
        return InsightsAssessmentsCommentPage(self._version, response)

    async def page_async(
        self,
        authorization: Union[str, object] = values.unset,
        segment_id: Union[str, object] = values.unset,
        agent_id: Union[str, object] = values.unset,
        page_token: Union[str, object] = values.unset,
        page_number: Union[int, object] = values.unset,
        page_size: Union[int, object] = values.unset,
    ) -> InsightsAssessmentsCommentPage:
        """
        Asynchronously retrieve a single page of InsightsAssessmentsCommentInstance records from the API.
        Request is executed immediately

        :param authorization: The Authorization HTTP request header
        :param segment_id: The id of the segment.
        :param agent_id: The id of the agent.
        :param page_token: PageToken provided by the API
        :param page_number: Page Number, this value is simply for client state
        :param page_size: Number of records to return, defaults to 50

        :returns: Page of InsightsAssessmentsCommentInstance
        """
        data = values.of(
            {
                "Authorization": authorization,
                "SegmentId": segment_id,
                "AgentId": agent_id,
                "PageToken": page_token,
                "Page": page_number,
                "PageSize": page_size,
            }
        )

        headers = values.of(
            {
                "Authorization": authorization,
                "Content-Type": "application/x-www-form-urlencoded",
            }
        )

        headers["Accept"] = "application/json"

        response = await self._version.page_async(
            method="GET", uri=self._uri, params=data, headers=headers
        )
        return InsightsAssessmentsCommentPage(self._version, response)

    def get_page(self, target_url: str) -> InsightsAssessmentsCommentPage:
        """
        Retrieve a specific page of InsightsAssessmentsCommentInstance records from the API.
        Request is executed immediately

        :param target_url: API-generated URL for the requested results page

        :returns: Page of InsightsAssessmentsCommentInstance
        """
        response = self._version.domain.twilio.request("GET", target_url)
        return InsightsAssessmentsCommentPage(self._version, response)

    async def get_page_async(self, target_url: str) -> InsightsAssessmentsCommentPage:
        """
        Asynchronously retrieve a specific page of InsightsAssessmentsCommentInstance records from the API.
        Request is executed immediately

        :param target_url: API-generated URL for the requested results page

        :returns: Page of InsightsAssessmentsCommentInstance
        """
        response = await self._version.domain.twilio.request_async("GET", target_url)
        return InsightsAssessmentsCommentPage(self._version, response)

    def __repr__(self) -> str:
        """
        Provide a friendly representation

        :returns: Machine friendly representation
        """
        return "<Twilio.FlexApi.V1.InsightsAssessmentsCommentList>"