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r"""
This code was generated by
___ _ _ _ _ _ _ ____ ____ ____ _ ____ ____ _ _ ____ ____ ____ ___ __ __
| | | | | | | | | __ | | |__| | __ | __ |___ |\ | |___ |__/ |__| | | | |__/
| |_|_| | |___ | |__| |__| | | | |__] |___ | \| |___ | \ | | | |__| | \
Twilio - Flex
This is the public Twilio REST API.
NOTE: This class is auto generated by OpenAPI Generator.
https://openapi-generator.tech
Do not edit the class manually.
"""
from typing import Any, Dict, List, Optional, Union, Iterator, AsyncIterator
from twilio.base import serialize, values
from twilio.base.instance_resource import InstanceResource
from twilio.base.list_resource import ListResource
from twilio.base.version import Version
from twilio.base.page import Page
class InsightsSegmentsInstance(InstanceResource):
"""
:ivar segment_id: To unique id of the segment
:ivar external_id: The unique id for the conversation.
:ivar queue:
:ivar external_contact:
:ivar external_segment_link_id: The uuid for the external_segment_link.
:ivar date: The date of the conversation.
:ivar account_id: The unique id for the account.
:ivar external_segment_link: The hyperlink to recording of the task event.
:ivar agent_id: The unique id for the agent.
:ivar agent_phone: The phone number of the agent.
:ivar agent_name: The name of the agent.
:ivar agent_team_name: The team name to which agent belongs.
:ivar agent_team_name_in_hierarchy: he team name to which agent belongs.
:ivar agent_link: The link to the agent conversation.
:ivar customer_phone: The phone number of the customer.
:ivar customer_name: The name of the customer.
:ivar customer_link: The link to the customer conversation.
:ivar segment_recording_offset: The offset value for the recording.
:ivar media: The media identifiers of the conversation.
:ivar assessment_type: The type of the assessment.
:ivar assessment_percentage: The percentage scored on the Assessments.
:ivar url:
"""
def __init__(self, version: Version, payload: Dict[str, Any]):
super().__init__(version)
self.segment_id: Optional[str] = payload.get("segment_id")
self.external_id: Optional[str] = payload.get("external_id")
self.queue: Optional[str] = payload.get("queue")
self.external_contact: Optional[str] = payload.get("external_contact")
self.external_segment_link_id: Optional[str] = payload.get(
"external_segment_link_id"
)
self.date: Optional[str] = payload.get("date")
self.account_id: Optional[str] = payload.get("account_id")
self.external_segment_link: Optional[str] = payload.get("external_segment_link")
self.agent_id: Optional[str] = payload.get("agent_id")
self.agent_phone: Optional[str] = payload.get("agent_phone")
self.agent_name: Optional[str] = payload.get("agent_name")
self.agent_team_name: Optional[str] = payload.get("agent_team_name")
self.agent_team_name_in_hierarchy: Optional[str] = payload.get(
"agent_team_name_in_hierarchy"
)
self.agent_link: Optional[str] = payload.get("agent_link")
self.customer_phone: Optional[str] = payload.get("customer_phone")
self.customer_name: Optional[str] = payload.get("customer_name")
self.customer_link: Optional[str] = payload.get("customer_link")
self.segment_recording_offset: Optional[str] = payload.get(
"segment_recording_offset"
)
self.media: Optional[Dict[str, object]] = payload.get("media")
self.assessment_type: Optional[Dict[str, object]] = payload.get(
"assessment_type"
)
self.assessment_percentage: Optional[Dict[str, object]] = payload.get(
"assessment_percentage"
)
self.url: Optional[str] = payload.get("url")
def __repr__(self) -> str:
"""
Provide a friendly representation
:returns: Machine friendly representation
"""
return "<Twilio.FlexApi.V1.InsightsSegmentsInstance>"
class InsightsSegmentsPage(Page):
def get_instance(self, payload: Dict[str, Any]) -> InsightsSegmentsInstance:
"""
Build an instance of InsightsSegmentsInstance
:param payload: Payload response from the API
"""
return InsightsSegmentsInstance(self._version, payload)
def __repr__(self) -> str:
"""
Provide a friendly representation
:returns: Machine friendly representation
"""
return "<Twilio.FlexApi.V1.InsightsSegmentsPage>"
class InsightsSegmentsList(ListResource):
def __init__(self, version: Version):
"""
Initialize the InsightsSegmentsList
:param version: Version that contains the resource
"""
super().__init__(version)
self._uri = "/Insights/Segments"
def stream(
self,
authorization: Union[str, object] = values.unset,
segment_id: Union[str, object] = values.unset,
reservation_id: Union[List[str], object] = values.unset,
limit: Optional[int] = None,
page_size: Optional[int] = None,
) -> Iterator[InsightsSegmentsInstance]:
"""
Streams InsightsSegmentsInstance records from the API as a generator stream.
This operation lazily loads records as efficiently as possible until the limit
is reached.
The results are returned as a generator, so this operation is memory efficient.
:param str authorization: The Authorization HTTP request header
:param str segment_id: To unique id of the segment
:param List[str] reservation_id: The list of reservation Ids
:param limit: Upper limit for the number of records to return. stream()
guarantees to never return more than limit. Default is no limit
:param page_size: Number of records to fetch per request, when not set will use
the default value of 50 records. If no page_size is defined
but a limit is defined, stream() will attempt to read the
limit with the most efficient page size, i.e. min(limit, 1000)
:returns: Generator that will yield up to limit results
"""
limits = self._version.read_limits(limit, page_size)
page = self.page(
authorization=authorization,
segment_id=segment_id,
reservation_id=reservation_id,
page_size=limits["page_size"],
)
return self._version.stream(page, limits["limit"])
async def stream_async(
self,
authorization: Union[str, object] = values.unset,
segment_id: Union[str, object] = values.unset,
reservation_id: Union[List[str], object] = values.unset,
limit: Optional[int] = None,
page_size: Optional[int] = None,
) -> AsyncIterator[InsightsSegmentsInstance]:
"""
Asynchronously streams InsightsSegmentsInstance records from the API as a generator stream.
This operation lazily loads records as efficiently as possible until the limit
is reached.
The results are returned as a generator, so this operation is memory efficient.
:param str authorization: The Authorization HTTP request header
:param str segment_id: To unique id of the segment
:param List[str] reservation_id: The list of reservation Ids
:param limit: Upper limit for the number of records to return. stream()
guarantees to never return more than limit. Default is no limit
:param page_size: Number of records to fetch per request, when not set will use
the default value of 50 records. If no page_size is defined
but a limit is defined, stream() will attempt to read the
limit with the most efficient page size, i.e. min(limit, 1000)
:returns: Generator that will yield up to limit results
"""
limits = self._version.read_limits(limit, page_size)
page = await self.page_async(
authorization=authorization,
segment_id=segment_id,
reservation_id=reservation_id,
page_size=limits["page_size"],
)
return self._version.stream_async(page, limits["limit"])
def list(
self,
authorization: Union[str, object] = values.unset,
segment_id: Union[str, object] = values.unset,
reservation_id: Union[List[str], object] = values.unset,
limit: Optional[int] = None,
page_size: Optional[int] = None,
) -> List[InsightsSegmentsInstance]:
"""
Lists InsightsSegmentsInstance records from the API as a list.
Unlike stream(), this operation is eager and will load `limit` records into
memory before returning.
:param str authorization: The Authorization HTTP request header
:param str segment_id: To unique id of the segment
:param List[str] reservation_id: The list of reservation Ids
:param limit: Upper limit for the number of records to return. list() guarantees
never to return more than limit. Default is no limit
:param page_size: Number of records to fetch per request, when not set will use
the default value of 50 records. If no page_size is defined
but a limit is defined, list() will attempt to read the limit
with the most efficient page size, i.e. min(limit, 1000)
:returns: list that will contain up to limit results
"""
return list(
self.stream(
authorization=authorization,
segment_id=segment_id,
reservation_id=reservation_id,
limit=limit,
page_size=page_size,
)
)
async def list_async(
self,
authorization: Union[str, object] = values.unset,
segment_id: Union[str, object] = values.unset,
reservation_id: Union[List[str], object] = values.unset,
limit: Optional[int] = None,
page_size: Optional[int] = None,
) -> List[InsightsSegmentsInstance]:
"""
Asynchronously lists InsightsSegmentsInstance records from the API as a list.
Unlike stream(), this operation is eager and will load `limit` records into
memory before returning.
:param str authorization: The Authorization HTTP request header
:param str segment_id: To unique id of the segment
:param List[str] reservation_id: The list of reservation Ids
:param limit: Upper limit for the number of records to return. list() guarantees
never to return more than limit. Default is no limit
:param page_size: Number of records to fetch per request, when not set will use
the default value of 50 records. If no page_size is defined
but a limit is defined, list() will attempt to read the limit
with the most efficient page size, i.e. min(limit, 1000)
:returns: list that will contain up to limit results
"""
return [
record
async for record in await self.stream_async(
authorization=authorization,
segment_id=segment_id,
reservation_id=reservation_id,
limit=limit,
page_size=page_size,
)
]
def page(
self,
authorization: Union[str, object] = values.unset,
segment_id: Union[str, object] = values.unset,
reservation_id: Union[List[str], object] = values.unset,
page_token: Union[str, object] = values.unset,
page_number: Union[int, object] = values.unset,
page_size: Union[int, object] = values.unset,
) -> InsightsSegmentsPage:
"""
Retrieve a single page of InsightsSegmentsInstance records from the API.
Request is executed immediately
:param authorization: The Authorization HTTP request header
:param segment_id: To unique id of the segment
:param reservation_id: The list of reservation Ids
:param page_token: PageToken provided by the API
:param page_number: Page Number, this value is simply for client state
:param page_size: Number of records to return, defaults to 50
:returns: Page of InsightsSegmentsInstance
"""
data = values.of(
{
"Authorization": authorization,
"SegmentId": segment_id,
"ReservationId": serialize.map(reservation_id, lambda e: e),
"PageToken": page_token,
"Page": page_number,
"PageSize": page_size,
}
)
headers = values.of(
{
"Authorization": authorization,
"Content-Type": "application/x-www-form-urlencoded",
}
)
headers["Accept"] = "application/json"
response = self._version.page(
method="GET", uri=self._uri, params=data, headers=headers
)
return InsightsSegmentsPage(self._version, response)
async def page_async(
self,
authorization: Union[str, object] = values.unset,
segment_id: Union[str, object] = values.unset,
reservation_id: Union[List[str], object] = values.unset,
page_token: Union[str, object] = values.unset,
page_number: Union[int, object] = values.unset,
page_size: Union[int, object] = values.unset,
) -> InsightsSegmentsPage:
"""
Asynchronously retrieve a single page of InsightsSegmentsInstance records from the API.
Request is executed immediately
:param authorization: The Authorization HTTP request header
:param segment_id: To unique id of the segment
:param reservation_id: The list of reservation Ids
:param page_token: PageToken provided by the API
:param page_number: Page Number, this value is simply for client state
:param page_size: Number of records to return, defaults to 50
:returns: Page of InsightsSegmentsInstance
"""
data = values.of(
{
"Authorization": authorization,
"SegmentId": segment_id,
"ReservationId": serialize.map(reservation_id, lambda e: e),
"PageToken": page_token,
"Page": page_number,
"PageSize": page_size,
}
)
headers = values.of(
{
"Authorization": authorization,
"Content-Type": "application/x-www-form-urlencoded",
}
)
headers["Accept"] = "application/json"
response = await self._version.page_async(
method="GET", uri=self._uri, params=data, headers=headers
)
return InsightsSegmentsPage(self._version, response)
def get_page(self, target_url: str) -> InsightsSegmentsPage:
"""
Retrieve a specific page of InsightsSegmentsInstance records from the API.
Request is executed immediately
:param target_url: API-generated URL for the requested results page
:returns: Page of InsightsSegmentsInstance
"""
response = self._version.domain.twilio.request("GET", target_url)
return InsightsSegmentsPage(self._version, response)
async def get_page_async(self, target_url: str) -> InsightsSegmentsPage:
"""
Asynchronously retrieve a specific page of InsightsSegmentsInstance records from the API.
Request is executed immediately
:param target_url: API-generated URL for the requested results page
:returns: Page of InsightsSegmentsInstance
"""
response = await self._version.domain.twilio.request_async("GET", target_url)
return InsightsSegmentsPage(self._version, response)
def __repr__(self) -> str:
"""
Provide a friendly representation
:returns: Machine friendly representation
"""
return "<Twilio.FlexApi.V1.InsightsSegmentsList>"
|
