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%# BEGIN BPS TAGGED BLOCK {{{
%#
%# COPYRIGHT:
%#
%# This software is Copyright (c) 1996-2024 Best Practical Solutions, LLC
%# <sales@bestpractical.com>
%#
%# (Except where explicitly superseded by other copyright notices)
%#
%#
%# LICENSE:
%#
%# This work is made available to you under the terms of Version 2 of
%# the GNU General Public License. A copy of that license should have
%# been provided with this software, but in any event can be snarfed
%# from www.gnu.org.
%#
%# This work is distributed in the hope that it will be useful, but
%# WITHOUT ANY WARRANTY; without even the implied warranty of
%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
%# General Public License for more details.
%#
%# You should have received a copy of the GNU General Public License
%# along with this program; if not, write to the Free Software
%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
%# 02110-1301 or visit their web page on the internet at
%# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
%#
%#
%# CONTRIBUTION SUBMISSION POLICY:
%#
%# (The following paragraph is not intended to limit the rights granted
%# to you to modify and distribute this software under the terms of
%# the GNU General Public License and is only of importance to you if
%# you choose to contribute your changes and enhancements to the
%# community by submitting them to Best Practical Solutions, LLC.)
%#
%# By intentionally submitting any modifications, corrections or
%# derivatives to this work, or any other work intended for use with
%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
%# you are the copyright holder for those contributions and you grant
%# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable,
%# royalty-free, perpetual, license to use, copy, create derivative
%# works based on those contributions, and sublicense and distribute
%# those contributions and any derivatives thereof.
%#
%# END BPS TAGGED BLOCK }}}
% $r->content_type('application/json; charset=utf-8');
<% JSON({
actions => \@Actions,
}) |n %>
% $m->abort;
<%ARGS>
$id
</%ARGS>
<%INIT>
my @Actions;
my $TicketObj = LoadTicket($id);
# fill ACL cache
$TicketObj->CurrentUser->PrincipalObj->HasRights( Object => $TicketObj );
$m->callback(CallbackName => 'ProcessArguments',
Ticket => $TicketObj,
ARGSRef => \%ARGS,
Actions => \@Actions);
# It's common to change owner and add a reply/comment in the same
# update. Process the owner change before the message update so the
# new owner will see the message if they only see notifications when
# they are the owner.
push @Actions, ProcessTicketOwnerUpdate(ARGSRef => \%ARGS, TicketObj => $TicketObj );
push @Actions, ProcessUpdateMessage(
ARGSRef => \%ARGS,
Actions => \@Actions,
TicketObj => $TicketObj,
);
push @Actions, ProcessTicketWatchers(ARGSRef => \%ARGS, TicketObj => $TicketObj );
push @Actions, ProcessTicketBasics( ARGSRef => \%ARGS, TicketObj => $TicketObj );
push @Actions, ProcessTicketLinks( ARGSRef => \%ARGS, TicketObj => $TicketObj );
push @Actions, ProcessTicketDates( ARGSRef => \%ARGS, TicketObj => $TicketObj );
push @Actions, ProcessObjectCustomFieldUpdates(ARGSRef => \%ARGS, TicketObj => $TicketObj );
push @Actions, ProcessTicketReminders( ARGSRef => \%ARGS, TicketObj => $TicketObj );
</%INIT>
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