File: BuildFormatString

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%# BEGIN BPS TAGGED BLOCK {{{
%#
%# COPYRIGHT:
%#
%# This software is Copyright (c) 1996-2025 Best Practical Solutions, LLC
%#                                          <sales@bestpractical.com>
%#
%# (Except where explicitly superseded by other copyright notices)
%#
%#
%# LICENSE:
%#
%# This work is made available to you under the terms of Version 2 of
%# the GNU General Public License. A copy of that license should have
%# been provided with this software, but in any event can be snarfed
%# from www.gnu.org.
%#
%# This work is distributed in the hope that it will be useful, but
%# WITHOUT ANY WARRANTY; without even the implied warranty of
%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
%# General Public License for more details.
%#
%# You should have received a copy of the GNU General Public License
%# along with this program; if not, write to the Free Software
%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
%# 02110-1301 or visit their web page on the internet at
%# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
%#
%#
%# CONTRIBUTION SUBMISSION POLICY:
%#
%# (The following paragraph is not intended to limit the rights granted
%# to you to modify and distribute this software under the terms of
%# the GNU General Public License and is only of importance to you if
%# you choose to contribute your changes and enhancements to the
%# community by submitting them to Best Practical Solutions, LLC.)
%#
%# By intentionally submitting any modifications, corrections or
%# derivatives to this work, or any other work intended for use with
%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
%# you are the copyright holder for those contributions and you grant
%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
%# royalty-free, perpetual, license to use, copy, create derivative
%# works based on those contributions, and sublicense and distribute
%# those contributions and any derivatives thereof.
%#
%# END BPS TAGGED BLOCK }}}
<%ARGS>
$Format => undef

%queues => ()
%catalogs => ()

$Face => undef
$Size => undef
$Link => undef
$Title => undef

$AddCol => undef
$RemoveCol => undef
$ColUp => undef
$ColDown => undef

$SelectDisplayColumns => undef
$CurrentDisplayColumns => undef

$Class => 'RT::Tickets'
$ObjectType => $Class eq 'RT::Transactions' ? 'RT::Ticket' : ''
</%ARGS>
<%init>
# This can't be in a <once> block, because otherwise we return the
# same \@fields every request, and keep tacking more CustomFields onto
# it -- and it grows per request.

# All the things we can display in the format string by default
my @fields;
if ( $Class eq 'RT::Transactions' ) {
    $Format ||= RT->Config->Get('TransactionDefaultSearchResultFormat')->{$ObjectType};

    @fields = qw( id ObjectId ObjectType ObjectName Type Field TimeTaken
        OldValue NewValue ReferenceType OldReference NewReference
        Created CreatedRelative CreatedBy Description Content PlainContent HTMLContent
        TicketId TicketSubject TicketQueue TicketStatus TicketOwner TicketCreator
        TicketLastUpdatedBy TicketCreated TicketStarted TicketResolved
        TicketTold TicketLastUpdated TicketDue
        TicketPriority TicketInitialPriority TicketFinalPriority
        NEWLINE NBSP );    # loc_qw

    my $CustomFields = RT::CustomFields->new( $session{'CurrentUser'} );
    foreach my $id ( keys %queues ) {

        # Gotta load up the $queue object, since queues get stored by name now.
        my $queue = RT::Queue->new( $session{'CurrentUser'} );
        $queue->Load($id);
        next unless $queue->Id;
        $CustomFields->LimitToQueue( $queue->Id );
        $CustomFields->SetContextObject($queue) if keys %queues == 1;
    }
    $CustomFields->Limit(
        ALIAS           => $CustomFields->_OCFAlias,
        ENTRYAGGREGATOR => 'OR',
        FIELD           => 'ObjectId',
        VALUE           => 0,
    );
    $CustomFields->LimitToLookupType('RT::Queue-RT::Ticket-RT::Transaction');

    while ( my $CustomField = $CustomFields->Next ) {
        push @fields, "CustomField.{" . $CustomField->Name . "}";
        push @fields, "CustomFieldView.{" . $CustomField->Name . "}";
    }
}
elsif ( $Class eq 'RT::Assets' ) {
    $Format ||= RT->Config->Get('AssetDefaultSearchResultFormat');
    @fields = qw(
        id Name Description Status
        CreatedBy LastUpdatedBy

        Created     CreatedRelative
        LastUpdated LastUpdatedRelative

        RefersTo    ReferredToBy
        DependsOn   DependedOnBy
        MemberOf    Members
        Parents     Children

        Owner HeldBy Contacts

        NEWLINE
        NBSP
    ); # loc_qw

    my $CustomFields = RT::CustomFields->new( $session{'CurrentUser'});
    foreach my $id (keys %catalogs) {
        # Gotta load up the $catalog object, since catalogs get stored by name now.
        my $catalog = RT::Catalog->new($session{'CurrentUser'});
        $catalog->Load($id);
        next unless $catalog->Id;
        $CustomFields->LimitToCatalog($catalog->Id);
        $CustomFields->SetContextObject( $catalog ) if keys %catalogs == 1;
    }
    $CustomFields->LimitToCatalog(0);
    while ( my $CustomField = $CustomFields->Next ) {
        push @fields, "CustomField.{" . $CustomField->Name . "}";
        push @fields, "CustomFieldView.{" . $CustomField->Name . "}";
    }

    my $CustomRoles = RT::CustomRoles->new( $session{'CurrentUser'} );
    foreach my $id ( keys %catalogs ) {

        # Gotta load up the $catalog object, since catalogs get stored by name now.
        my $catalog = RT::Catalog->new( $session{'CurrentUser'} );
        $catalog->Load($id);
        next unless $catalog->Id;
        $CustomRoles->LimitToObjectId( $catalog->Id );
    }
    $CustomRoles->LimitToLookupType( RT::Asset->CustomFieldLookupType ) if $CustomRoles->_isLimited;
    while ( my $role = $CustomRoles->Next ) {
        push @fields, 'CustomRole.{' . $role->Name . '}';
    }
}
else {
    $Format ||= RT->Config->Get('DefaultSearchResultFormat');

    @fields = qw(
        id QueueName Subject
        Status ExtendedStatus UpdateStatus
        Type

        OwnerName OwnerNameEdit Requestors Cc AdminCc CreatedBy LastUpdatedBy

        Priority InitialPriority FinalPriority

        TimeWorked TimeLeft TimeEstimated

        Starts      StartsRelative
        Started     StartedRelative
        Created     CreatedRelative
        LastUpdated LastUpdatedRelative
        Told        ToldRelative
        Due         DueRelative
        Resolved    ResolvedRelative

        SLA

        RefersTo    ReferredToBy
        DependsOn   DependedOnBy
        MemberOf    Members
        Parents     Children

        Bookmark    Timer
        UnreadMessages

        NEWLINE
        NBSP
        );    # loc_qw

    # Total time worked is an optional ColumnMap enabled for rolling up child
    # TimeWorked
    push @fields, 'TotalTimeWorked' if ( RT->Config->Get('DisplayTotalTimeWorked') );

    my $CustomFields = RT::CustomFields->new( $session{'CurrentUser'} );
    foreach my $id ( keys %queues ) {

        # Gotta load up the $queue object, since queues get stored by name now.
        my $queue = RT::Queue->new( $session{'CurrentUser'} );
        $queue->Load($id);
        next unless $queue->Id;
        $CustomFields->LimitToQueue( $queue->Id );
        $CustomFields->SetContextObject($queue) if keys %queues == 1;
    }
    $CustomFields->LimitToGlobal;

    while ( my $CustomField = $CustomFields->Next ) {
        push @fields, "CustomField.{" . $CustomField->Name . "}";
        push @fields, "CustomFieldView.{" . $CustomField->Name . "}";
    }

    my $CustomRoles = RT::CustomRoles->new( $session{'CurrentUser'} );
    foreach my $id ( keys %queues ) {

        # Gotta load up the $queue object, since queues get stored by name now.
        my $queue = RT::Queue->new( $session{'CurrentUser'} );
        $queue->Load($id);
        next unless $queue->Id;
        $CustomRoles->LimitToObjectId( $queue->Id );
    }
    $CustomRoles->LimitToLookupType(RT::Ticket->CustomFieldLookupType) if $CustomRoles->_isLimited;

    my @user_fields = qw/id Name EmailAddress Organization RealName City Country/;
    my $user_cfs    = RT::CustomFields->new( $session{CurrentUser} );
    $user_cfs->Limit( FIELD => 'LookupType', VALUE => RT::User->CustomFieldLookupType );
    while ( my $user_cf = $user_cfs->Next ) {
        push @user_fields, join '.', 'CustomField', '{' . $user_cf->Name . '}';
    }

    for my $watcher (qw/AdminCc Cc Owner Requestor/) {
        for my $user_field (@user_fields) {
            my $field = join '.', $watcher, $user_field;
            push @fields, $field;
        }
    }

    while ( my $role = $CustomRoles->Next ) {
        push @fields, 'CustomRole.{' . $role->Name . '}';

        # Add all available CustomRoles to the list of sortable columns.
        for my $user_field (@user_fields) {
            push @fields, join '.', 'CustomRole.{' . $role->Name . '}', $user_field;
        }
    }

    my %ranges = RT::Ticket->CustomDateRanges;
    push @fields, sort keys %ranges;

}

$m->callback( Fields => \@fields, ARGSRef => \%ARGS );

my ( @seen);

my @format = $m->comp('/Elements/CollectionAsTable/ParseFormat', Format => $Format);
foreach my $field (@format) {
    # "title" is for columns like NEWLINE, which doesn't have "attribute"
    $field->{Column} = $field->{attribute} || $field->{title} || '<blank>';
    push @seen, $field;
}

if ( $RemoveCol ) {
    # we do this regex match to avoid a non-numeric warning
    my ($index) = ($CurrentDisplayColumns // '') =~ /^(\d+)/;
    if ( defined($index) ) {
        delete $seen[$index];
        my @temp = @seen;
        @seen = ();
        foreach my $element (@temp) {
            next unless $element;
            push @seen, $element;
        }
    }
}
elsif ( $AddCol ) {
    if ( defined $SelectDisplayColumns ) {
        my $selected = $SelectDisplayColumns;
        my @columns;
        if (ref($selected) eq 'ARRAY') {
            @columns = @$selected;
        } else {
            push @columns, $selected;
        }
        foreach my $col (@columns) {
            my %column = ();
            $column{Column} = $col;

            if ( $Face eq "Bold" ) {
                $column{Prefix} .= "<b>";
                $column{Suffix} .= "</b>";
            }
            if ( $Face eq "Italic" ) {
                $column{Prefix} .= "<i>";
                $column{Suffix} .= "</i>";
            }
            if ($Size) {
                if ( $Size eq 'Large' ) {
                    $column{Prefix} .= '<span style="font-size:larger">';
                    $column{Suffix} .= '</span>';
                }
                else {
                    $column{Prefix} .= "<" . $m->interp->apply_escapes( $Size,  'h' ) . ">";
                    $column{Suffix} .= "</" . $m->interp->apply_escapes( $Size, 'h' ) . ">";
                }
            }

            if ( $Class eq 'RT::Transactions' ) {
                if ( $Link eq "Display" ) {
                    $column{Prefix} .= q{<a HREF="__WebPath__/Transaction/Display.html?id=__id__">};
                    $column{Suffix} .= "</a>";
                }
            }
            elsif ( $Class eq 'RT::Assets' ) {
                if ( $Link eq "Display" ) {
                    $column{Prefix} .= q{<a HREF="__WebPath__/Asset/Display.html?id=__id__">};
                    $column{Suffix} .= "</a>";
                }
            }
            elsif ( $Class eq 'RT::Tickets' ) {
                if ( $Link eq "Display" ) {
                    $column{Prefix} .= q{<a HREF="__WebPath__/Ticket/Display.html?id=__id__">};
                    $column{Suffix} .= "</a>";
                }
                elsif ( $Link eq "Take" ) {
                    $column{Prefix} .= q{<a HREF="__WebPath__/Ticket/Display.html?Action=Take&id=__id__">};
                    $column{Suffix} .= "</a>";
                }
                elsif ( $Link eq "Respond" ) {
                    $column{Prefix} .= q{<a HREF="__WebPath__/Ticket/Update.html?Action=Respond&id=__id__">};
                    $column{Suffix} .= "</a>";
                }
                elsif ( $Link eq "Comment" ) {
                    $column{Prefix} .= q{<a HREF="__WebPath__/Ticket/Update.html?Action=Comment&id=__id__">};
                    $column{Suffix} .= "</a>";
                }
                elsif ( $Link eq "Resolve" ) {
                    $column{Prefix} .= q{<a HREF="__WebPath__/Ticket/Update.html?Action=Comment&DefaultStatus=resolved&id=__id__">};
                    $column{Suffix} .= "</a>";
                }
            }

            if ($Title) {
                $column{Suffix} .= "/TITLE:" . $m->interp->apply_escapes( $Title, 'h' );
            }
            push @seen, \%column;
        }
    }
}
elsif ( $ColUp ) {
    my ($index) = ($CurrentDisplayColumns // '') =~ /^(\d+)/;
    if ( defined $index && ( $index - 1 ) >= 0 ) {
        my $column = $seen[$index];
        $seen[$index]       = $seen[ $index - 1 ];
        $seen[ $index - 1 ] = $column;
        $CurrentDisplayColumns     = $index - 1;
    }
}
elsif ( $ColDown ) {
    my ($index) = ($CurrentDisplayColumns // '') =~ /^(\d+)/;
    if ( defined $index && ( $index + 1 ) < scalar @seen ) {
        my $column = $seen[$index];
        $seen[$index]       = $seen[ $index + 1 ];
        $seen[ $index + 1 ] = $column;
        $CurrentDisplayColumns     = $index + 1;
    }
}


my @format_string;
foreach my $field (@seen) {
    next unless $field;
    my $row = "";
    if ( $field->{'original_string'} ) {
        $row = $field->{'original_string'};
    }
    else {
        $row .= $field->{'Prefix'} if defined $field->{'Prefix'};
        $row .= "__$field->{'Column'}__"
          unless ( $field->{'Column'} eq "<blank>" );
        $row .= $field->{'Suffix'} if defined $field->{'Suffix'};
        $row =~ s!([\\'])!\\$1!g;
        $row = "'$row'";
    }
    push( @format_string, $row );
}

$Format = join(",\n", @format_string);


return($Format, \@fields, \@seen);

</%init>