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<!-- Title = support -->
<TABLE BORDER=0 CELLSPACING=5 CELLPADDING=5 COLS=1 WIDTH="100%" BGCOLOR="#3366FF" NOSAVE >
<TR NOSAVE>
<TD NOSAVE>
<CENTER><FONT COLOR="#FFFFFF" SIZE=+3><B>Support</B></FONT></CENTER>
</TD>
</TR>
</TABLE>

<BR><BR><BR>

<TABLE BORDER=0 COLS=1 WIDTH="100%" BGCOLOR="#3366FF" NOSAVE >
<TR NOSAVE>
<TD NOSAVE><FONT COLOR="#FFFFFF" SIZE="+2"><A NAME="premium"></A>Premium Support and Consulting</FONT></TD>
</TR>
</TABLE>
<P>
Basically, SmartEiffel The GNU Eiffel compiler does not come with 
any warranty or support. However, if you do want a an 
extended support and/or a warranty (e.g. guaranteed response to fix a bug
that annoys you), it is available on a contract basis.
</P>
<P>
<B>On-site support is available for:</B>
<UL>
<LI>Training</LI>

<UL>
<LI>Eiffel programming</LI>
<LI>Object-oriented design</LI>
<LI>Object-oriented technologies</LI>
<LI>Computer languages</LI>
<LI>Compiler technology and implementation</LI>
<LI>...</LI>
</UL>

<LI>Consulting</LI>

<UL>
<LI>Audit</LI>
<LI>Work specific to your project</LI>
<LI>...</LI>
</UL>
</UL>
</P>

<P>
<B>Off-site support is available for:</B>
<UL>
<LI>Enhancement</LI>
<LI>Bug fix</LI>
<LI>Technical support assistance</LI>
<LI>...</LI>
</UL>
</P>
<P>
Corporations interested in any of these should 
<A HREF="mailto:colnet@loria.fr">contact us</A> for 
further information.
</P>

<TABLE BORDER=0 COLS=1 WIDTH="100%" BGCOLOR="#3366FF" NOSAVE >
<TR NOSAVE>
<TD NOSAVE><FONT COLOR="#FFFFFF" SIZE="+2"><A NAME="FAQ"></A>
The SmartEiffel FAQ</FONT></TD>
</TR>
</TABLE>
<P>
The first place you should look at when you have a question about SmartEiffel 
is <A HREF="SmartEiffelFAQ.html">the SmartEiffel FAQ</A>. We try to 
keep it short but precise in order to maximise its usefulness. Please 
tell us if you do feel something important is really missing.
</P>
<P>
If you have questions which are related to Eiffel, but not specific 
to SmartEiffel, you are likely to find your answer in our 
<A HREF="http://SmartEiffel.loria.fr/general/resources.html">Eiffel links page</A>.
</P>

<TABLE BORDER=0 COLS=1 WIDTH="100%" BGCOLOR="#3366FF" NOSAVE >
<TR NOSAVE>
<TD NOSAVE><FONT COLOR="#FFFFFF" SIZE="+2"><A NAME="mailing-list"></A>
The SmartEiffel Mailing List</FONT></TD>
</TR>
</TABLE>
<P>
The SmartEiffel FAQ is complemented by the 
<A HREF="http://SmartEiffel.loria.fr/support/mailing-list.html">SmartEiffel mailing list</A>.
<BR>
Whenever one of your questions related to SmartEiffel was not answered 
by the SmartEiffel FAQ, you are welcome to ask it in the mailing list.
</P>

<TABLE BORDER=0 COLS=1 WIDTH="100%" BGCOLOR="#3366FF" NOSAVE >
<TR NOSAVE>
<TD NOSAVE><FONT COLOR="#FFFFFF" SIZE="+2"><A NAME="donations"></A>
Donations</FONT></TD>
</TR>
</TABLE>
<P>
Donations of money are also accepted.
If you use SmartEiffel at work to do your job or for teaching, perhaps you 
would consider it appropriate for your company (or for your university) to
make a donation.
Contact <A HREF="mailto:colnet@loria.fr"><TT>colnet@loria.fr</TT></A> 
or use traditional 
mail with:<BR>
<DL COMPACT>
<DD>
Dominique Colnet<BR>
INRIA Lorraine - LORIA<BR>
615 Rue du Jardin Botanique<BR>
BP 101<BR>
54602 VILLERS-L&Egrave;S-NANCY CEDEX<BR>
FRANCE<BR>
</DL>

<BR>
<BR>
Money Donations History (latest donation first):
<BR>
<BR>
<TABLE BORDER=3 ALIGN=CENTER RULES=all CELLPADDING=2 COLS=2>
<TR ALIGN=center><TD>Date</TD><TD>Amount</TD></TR>
<TR ALIGN=left>
<TD>December, 2000</TD><TD>5000 French F (about US $ 625 )</TD>
</TR>
<TR ALIGN=left>
<TD>Friday June 2<SUP>th</SUP>, 2000</TD><TD>US $ 100</TD>
</TR>
<TR ALIGN=left>
<TD>Tuesday September 1<SUP>st</SUP>, 1998</TD><TD>US $ 100</TD>
</TR>
</TABLE>
</P>

<P>
Miscellaneous Donations Status:
<BR>
<BR>
<UL>

<LI>T-shirts: <B>0</B></LI>

<LI>Post-cards: <B>10</B></LI>

<LI>Mugs: <B>4</B></LI> (all broken at arrival!)

<LI>Hand-made Mugs: <B>1</B></LI>

<LI>Hand-made  apple-cake: <B>1</B></LI>

<LI>Unidentified objects: <B>0</B></LI>

</UL>
</P>


<CENTER><P><IMG SRC="se-line.gif" ALT="[Line]" HEIGHT=16 WIDTH=550>
<BR>
<I><FONT SIZE=-1>Copyright &copy; Dominique COLNET and Suzanne COLLIN -
<A HREF="mailto:SmartEiffel@loria.fr">&lt;SmartEiffel@loria.fr&gt;</A> <BR>
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Last modified: Tue Feb 11 12:30:00 CET 2003
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