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<h1>20. Problems & Bugs</h1>
<p><font color="#000000">There are several ways to get in touch if
you encounter a problem with TiEmu or if you have questions,
suggestions,
bug reports, etc. <br>
<br>
If you have general questions or problems, please consider the users' </font><a
href="mailto:tiemu-users@lists.sf.net"><font color="#000000">mailing
list</font></a><font color="#000000"> first.<br>
If you want to discuss TiEmu, you can use the TiLP </font><a
href="http://sourceforge.net/forum/forum.php?forum_id=73169"><font
color="#000000">forum</font></a><font color="#000000">.<br>
If you want to contribute to the TiEmu project, there is a developer's </font><a
href="mailto:tiemu-devel@lists.sf.net"><font color="#000000">mailing
list</font></a><font color="#000000">.<br>
For bug reports, use the </font>'<a
href="http://sourceforge.net/tracker/?group_id=23169&atid=377680"><font
color="#000000">Bug Tracking System</font></a><font color="#000000">'
(BTS).<br>
</font></p>
<h2>20.1 Questions<br>
</h2>
<p><font color="#000000">Please read all documentation
carefully before sending a post. Most people do not take time enough to
carefully read the documentation. If you are sure that your question is
not answered in any of these docs, then post.</font></p>
<p><font color="#000000">The TiEmu team will not reply to questions
which
are already answered in those docs!</font><br>
</p>
<h2>20.2 Bugs<br>
</h2>
<p><font color="#000000">Most of bug reports I receive do not
contain enough information (because people do not read the documentation
before mailing). I often have to ask for subsequent information which
is not very efficient for me and takes more time for you.</font></p>
<p><font color="#000000">A bug report should always contain the
following information:<br>
- platform type: Windows (which one: 98, NT4, ...), Linux (which
distribution, which kernel, is devfs/udev running, etc.)<br>
- calculator type (TI89, HW1, HW2, ...)<br>
- cable type</font> and port (COM1, LPT1, USB, etc.),<br>
- TiLP framework version and TiEmu version<br>
- [Linux]: TiEmu displays much information at startup. You have 2 ways
for sending them to me. Either launch TiLP by 'tilp >& log' and
send/post the log file, or send/post the '$HOME/tilp.console' file.<br>
- [Win32]: you will have to enable the console first. Open the
'tiemu.ini' file and change 'console=no' to 'console=yes'. Launch TiEmu
and send/post the 'C:\console.log' file.<br>
<br>
If you have more information, you are welcome to send it! You can send
screen captures, too, just don't exceed 100 Kbytes.
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