File: ts_win7-guest-usb3-support.dita

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<?xml version='1.0' encoding='UTF-8'?>
<!DOCTYPE topic PUBLIC "-//OASIS//DTD DITA Topic//EN" "topic.dtd">
<topic xml:lang="en-us" id="ts_win7-guest-usb3-support">
  <title>No USB 3.0 Support in Windows 7 Guests</title>
  
  <body>
    <p>
        If a Windows 7 or Windows Server 2008 R2 guest is configured for
        USB 3.0 (xHCI) support, the guest OS will not have any USB
        support at all. This happens because Windows 7 predates USB 3.0
        and therefore does not ship with any xHCI drivers. Microsoft
        also does not offer any vendor-provided xHCI drivers through
        Windows Update.
      </p>
    <p>
        To solve this problem, it is necessary to download and install
        the Intel xHCI driver in the guest. Intel offers the driver as
        the USB 3.0 eXtensible Host Controller (xHCI) driver for Intel 7
        Series/C216 chipsets.
      </p>
    <p>
        Note that the driver only supports Windows 7 and Windows Server
        2008 R2. The driver package includes support for both 32-bit and
        64-bit OS variants.
      </p>
  </body>
  
</topic>