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# --
# Copyright (C) 2001-2021 OTRS AG, https://otrs.com/
# Copyright (C) 2021 Znuny GmbH, https://znuny.org/
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (GPL). If you
# did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.
# --
use strict;
use warnings;
use utf8;
use vars (qw($Self));
# get helper object
$Kernel::OM->ObjectParamAdd(
'Kernel::System::UnitTest::Helper' => {
RestoreDatabase => 1,
UseTmpArticleDir => 1,
},
);
my $HelperObject = $Kernel::OM->Get('Kernel::System::UnitTest::Helper');
# get ticket object
my $TicketObject = $Kernel::OM->Get('Kernel::System::Ticket');
# cleanup
my @TicketIDs = $TicketObject->TicketSearch(
Title => 'UnitTestSafeToDelete',
UserID => 1,
);
for my $TicketID (@TicketIDs) {
my $Success = $TicketObject->TicketDelete(
TicketID => $TicketID,
UserID => 1,
);
$Self->True(
$Success,
"Initial Cleanup TicketDelete() - for TicketID $TicketID with true",
);
}
# setup the environment
my %TicketConfig = (
Title => 'UnitTestSafeToDelete',
Queue => 'Raw',
Lock => 'unlock',
PriorityID => 3,
State => 'new',
CustomerID => '123465',
CustomerUser => 'customer@example.com',
OwnerID => 1,
UserID => 1,
);
# freeze time
$HelperObject->FixedTimeSet();
my $TicketID1 = $TicketObject->TicketCreate(%TicketConfig);
$Self->IsNot(
$TicketID1,
undef,
"Setup TicketCreate() - TicketID should not be undef"
);
# make sure the next ticket is created 1 minute after
$HelperObject->FixedTimeAddSeconds(60);
my $TicketID2 = $TicketObject->TicketCreate(%TicketConfig);
$Self->IsNot(
$TicketID2,
undef,
"Setup TicketCreate() - TicketID should not be undef"
);
my $ConfigurationModule = 'scripts::test::sample::GenericAgent::TestConfigurationModule';
my @Tests = (
{
Name => 'Missing configuration module',
Params => [],
ExitCode => 1,
},
{
Name => 'not existing configuration module',
Params => [ '--configuration-module', 'scripts::test::sample::GenericAgent::Test', ],
ExitCode => 1,
},
{
Name => 'custom configuration module',
Params => [ '--configuration-module', $ConfigurationModule, ],
ExitCode => 0,
AffectedTickets => {
$TicketID1 => 1,
$TicketID2 => 1,
},
},
{
Name => 'custom configuration module limit',
Params => [ '--configuration-module', $ConfigurationModule, '--ticket-limit', '1' ],
ExitCode => 0,
AffectedTickets => {
$TicketID2 => 1,
},
},
{
Name => 'custom configuration module locked',
Params => [ '--configuration-module', $ConfigurationModule, ],
ExitCode => 1,
CreatePID => 1,
},
{
Name => 'custom configuration module force',
Params => [ '--configuration-module', $ConfigurationModule, '--force-pid' ],
ExitCode => 1,
ExitCode => 0,
AffectedTickets => {
$TicketID1 => 1,
$TicketID2 => 1,
},
},
);
# get command object
my $CommandObject = $Kernel::OM->Get('Kernel::System::Console::Command::Maint::GenericAgent::Run');
TESTCASE:
for my $Test (@Tests) {
if ( $Test->{CreatePID} ) {
my $Name = substr 'GenericAgentFile-' . $ConfigurationModule, 0, 200;
$Kernel::OM->Get('Kernel::System::PID')->PIDCreate(
Name => $Name,
Force => 1,
);
}
my $ExitCode = $CommandObject->Execute( @{ $Test->{Params} } );
$Self->Is(
$ExitCode,
$Test->{ExitCode},
"$Test->{Name} Maint::GenericAgent::Run - exit code",
);
next TESTCASE if $Test->{ExitCode};
for my $TicketID ( $TicketID1, $TicketID2 ) {
my %Ticket = $TicketObject->TicketGet(
TicketID => $TicketID,
);
if ( $Test->{AffectedTickets}->{$TicketID} ) {
$Self->Is(
$Ticket{PriorityID},
5,
"$Test->{Name} affected ticket check ($TicketID) - PriorityID should be 5",
);
$Self->Is(
$Ticket{State},
'open',
"$Test->{Name} affected ticket check ($TicketID) - State should be open",
);
my $Success = $TicketObject->TicketPrioritySet(
TicketID => $TicketID,
PriorityID => $TicketConfig{PriorityID},
UserID => 1,
);
$Self->True(
$Success,
"$Test->{Name} TicketUpdate() - restore priority for TicketID $TicketID with true",
);
$Success = $TicketObject->TicketStateSet(
TicketID => $TicketID,
State => $TicketConfig{State},
UserID => 1,
);
$Self->True(
$Success,
"$Test->{Name} TicketUpdate() - restore state for TicketID $TicketID with true",
);
}
else {
$Self->Is(
$Ticket{PriorityID},
$TicketConfig{PriorityID},
"$Test->{Name} not affected ticket check ($TicketID) - PriorityID should be $TicketConfig{PriorityID}",
);
$Self->Is(
$Ticket{State},
$TicketConfig{State},
"$Test->{Name} not affected ticket check ($TicketID) - State should be $TicketConfig{State}",
);
}
}
}
# cleanup is done by RestoreDatabase
1;
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