1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
|
# --
# Copyright (C) 2001-2021 OTRS AG, https://otrs.com/
# Copyright (C) 2021 Znuny GmbH, https://znuny.org/
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (GPL). If you
# did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.
# --
use strict;
use warnings;
use utf8;
use vars (qw($Self));
use Kernel::System::PostMaster;
# get needed objects
my $ConfigObject = $Kernel::OM->Get('Kernel::Config');
$ConfigObject->Set(
Key => 'CheckEmailAddresses',
Value => 0,
);
# $ConfigObject->Set(
# Key => 'PostMaster::CheckFollowUpModule',
# Value => {
# '0400-Attachments' => {
# Module => 'Kernel::System::PostMaster::FollowUpCheck::Attachments',
# }
# }
# );
#
my $TicketObject = $Kernel::OM->Get('Kernel::System::Ticket');
# get helper object
$Kernel::OM->ObjectParamAdd(
'Kernel::System::UnitTest::Helper' => {
RestoreDatabase => 1,
UseTmpArticleDir => 1,
},
);
my $HelperObject = $Kernel::OM->Get('Kernel::System::UnitTest::Helper');
$HelperObject->FixedTimeSet();
# filter test
my @Tests = (
{
Name => 'First article, new ticket',
Email => <<'EOF',
From: Customer <test@example.com>
To: Agent <agent@example.com>
Message-ID: <message_followupcheck_references@example.com>
Subject: Test
Some Content in Body
$Subject
EOF
NewTicket => 1,
},
{
Name => 'Followup article',
Email => <<'EOF',
From: Customer <test@example.com>
To: Agent <agent@example.com>
References: <message_followupcheck_references@example.com>
Subject: Test2
Some Content in Body
$Subject
EOF
NewTicket => 2,
},
);
my $TicketID;
# First run the tests for a ticket that has the customer as an "unknown" customer.
for my $Test (@Tests) {
my @Return;
{
my $CommunicationLogObject = $Kernel::OM->Create(
'Kernel::System::CommunicationLog',
ObjectParams => {
Transport => 'Email',
Direction => 'Incoming',
},
);
$CommunicationLogObject->ObjectLogStart( ObjectLogType => 'Message' );
my $PostMasterObject = Kernel::System::PostMaster->new(
CommunicationLogObject => $CommunicationLogObject,
Email => \$Test->{Email},
Debug => 2,
);
@Return = $PostMasterObject->Run();
$CommunicationLogObject->ObjectLogStop(
ObjectLogType => 'Message',
Status => 'Successful',
);
$CommunicationLogObject->CommunicationStop(
Status => 'Successful',
);
}
$Self->Is(
$Return[0] || 0,
$Test->{NewTicket},
"$Test->{Name} - article created",
);
$Self->True(
$Return[1] || 0,
"$Test->{Name} - article created",
);
}
# cleanup is done by RestoreDatabase.
1;
|
