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# --
# Copyright (C) 2001-2021 OTRS AG, https://otrs.com/
# Copyright (C) 2021 Znuny GmbH, https://znuny.org/
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (GPL). If you
# did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.
# --
## no critic (Modules::RequireExplicitPackage)
use strict;
use warnings;
use utf8;
use vars (qw($Self));
use Kernel::System::PostMaster;
my $ConfigObject = $Kernel::OM->Get('Kernel::Config');
my $AutoResponseObject = $Kernel::OM->Get('Kernel::System::AutoResponse');
$Kernel::OM->ObjectParamAdd(
'Kernel::System::UnitTest::Helper' => {
RestoreDatabase => 1,
},
);
my $HelperObject = $Kernel::OM->Get('Kernel::System::UnitTest::Helper');
# Do not check email addresses.
$HelperObject->ConfigSettingChange(
Key => 'CheckEmailAddresses',
Value => 0,
);
# Do not check RichText.
$HelperObject->ConfigSettingChange(
Valid => 1,
Key => 'Frontend::RichText',
Value => 0
);
my $RandomID = $HelperObject->GetRandomID();
my $Home = $ConfigObject->Get('Home');
my $Success;
# Create test queue.
my $TestQueueID = $Kernel::OM->Get('Kernel::System::Queue')->QueueAdd(
Name => "TestQueue$RandomID",
ValidID => 1,
GroupID => 1,
SystemAddressID => 1,
SalutationID => 1,
SignatureID => 1,
Comment => 'Some comment',
UserID => 1,
);
$Self->True(
$TestQueueID,
"TestQueueID $TestQueueID is created",
);
# Create customer user.
my $CustomerUser = $Kernel::OM->Get('Kernel::System::CustomerUser')->CustomerUserAdd(
Source => 'CustomerUser',
UserFirstname => "Firstname$RandomID",
UserLastname => "Lastname$RandomID",
UserCustomerID => "CustomerID$RandomID",
UserLogin => "Login$RandomID",
UserEmail => 'unittest@example.org',
ValidID => 1,
UserID => 1,
);
$Self->True(
$CustomerUser,
"CustomerUser $CustomerUser is created."
);
my $TestAutoResponse = '<!DOCTYPE html><html>' .
'<head><meta http-equiv="Content-Type" content="text/html; charset=utf-8"/></head>' .
'<body><OTRS_CUSTOMER_EMAIL></body>' .
'</html>';
# Create test auto response with tags.
my $TestAutoResponseID = $AutoResponseObject->AutoResponseAdd(
Name => "TestAutoResponse$RandomID",
ValidID => 1,
Subject => "Subject - $RandomID",
Response => $TestAutoResponse,
ContentType => 'text/html',
AddressID => 1,
TypeID => 1,
UserID => 1,
);
$Self->True(
$TestAutoResponseID,
"TestAutoResponseID $TestAutoResponseID is created",
);
# Assign auto response to queue.
$Success = $AutoResponseObject->AutoResponseQueue(
QueueID => $TestQueueID,
AutoResponseIDs => [$TestAutoResponseID],
UserID => 1,
);
$Self->True(
$Success,
"Auto response ID $TestAutoResponseID is assigned to QueueID $TestQueueID",
);
# Read email content (from a file).
my $Email = $Kernel::OM->Get('Kernel::System::Main')->FileRead(
Location => $Home . '/scripts/test/sample/SMIME/SMIME-Test.eml',
Result => 'ARRAY',
);
my $CommunicationLogObject = $Kernel::OM->Create(
'Kernel::System::CommunicationLog',
ObjectParams => {
Transport => 'Email',
Direction => 'Incoming',
},
);
$CommunicationLogObject->ObjectLogStart( ObjectLogType => 'Message' );
my $PostMasterObject = Kernel::System::PostMaster->new(
CommunicationLogObject => $CommunicationLogObject,
Email => $Email,
Trusted => 1,
);
my @Return = $PostMasterObject->Run( QueueID => $TestQueueID );
$Self->Is(
$Return[0] || 0,
1,
"Create new ticket",
);
$Self->True(
$Return[1] || 0,
"Create new ticket (TicketID)",
);
$CommunicationLogObject->ObjectLogStop(
ObjectLogType => 'Message',
Status => 'Successful',
);
$CommunicationLogObject->CommunicationStop(
Status => 'Successful',
);
my $TicketID = $Return[1];
my %Ticket = $Kernel::OM->Get('Kernel::System::Ticket')->TicketGet(
TicketID => $TicketID,
);
my $ArticleObject = $Kernel::OM->Get('Kernel::System::Ticket::Article');
my $ArticleBackendObject = $ArticleObject->BackendForChannel( ChannelName => 'Email' );
my @Articles = $ArticleObject->ArticleList(
TicketID => $TicketID,
UserID => 1,
);
$Self->Is(
scalar @Articles,
2,
"Two articles are created - PostMaster and AutoResponse",
);
for my $Article (@Articles) {
my %ArticleData = $ArticleBackendObject->ArticleGet(
TicketID => $TicketID,
ArticleID => $Article->{ArticleID},
);
my $Body = $ArticleData{Body};
chomp($Body);
$Self->Is(
$Body,
'- no text message => see attachment -',
"Body is correct",
);
}
# Cleanup is done by RestoreDatabase.
1;
|
