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# --
# Copyright (C) 2001-2021 OTRS AG, https://otrs.com/
# Copyright (C) 2021 Znuny GmbH, https://znuny.org/
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (GPL). If you
# did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.
# --
use strict;
use warnings;
use utf8;
use vars (qw($Self));
my $Selenium = $Kernel::OM->Get('Kernel::System::UnitTest::Selenium');
$Selenium->RunTest(
sub {
my $HelperObject = $Kernel::OM->Get('Kernel::System::UnitTest::Helper');
my $ACLObject = $Kernel::OM->Get('Kernel::System::ACL::DB::ACL');
my $TicketObject = $Kernel::OM->Get('Kernel::System::Ticket');
my $ArticleBackendObject = $Kernel::OM->Get('Kernel::System::Ticket::Article')->BackendForChannel(
ChannelName => 'Email',
);
# Import test ACL.
$ACLObject->ACLImport(
Content => <<"EOF",
- ChangeBy: root\@localhost
ChangeTime: 2018-07-04 03:08:58
Comment: ''
ConfigChange:
PossibleNot:
Action:
- AgentTicketEmail
ConfigMatch:
Properties:
Ticket:
State:
- new
CreateBy: root\@localhost
CreateTime: 2018-07-04 02:55:35
Description: ''
ID: '1'
Name: ThisIsAUnitTestACL-1
StopAfterMatch: 0
ValidID: '1'
- ChangeBy: root\@localhost
ChangeTime: 2018-07-04 03:08:58
Comment: ''
ConfigChange:
PossibleNot:
Action:
- AgentTicketPhone
ConfigMatch:
Properties:
Ticket:
State:
- open
CreateBy: root\@localhost
CreateTime: 2018-07-04 02:55:35
Description: ''
ID: '2'
Name: ThisIsAUnitTestACL-2
StopAfterMatch: 0
ValidID: '1'
EOF
OverwriteExistingEntities => 1,
UserID => 1,
);
# Create test ticket.
my $TicketID = $TicketObject->TicketCreate(
Title => 'Selenium Ticket',
Queue => 'Raw',
Lock => 'unlock',
Priority => '3 normal',
State => 'new',
CustomerID => '123465',
CustomerUser => "customer1\@localhost.com",
OwnerID => 1,
UserID => 1,
);
$Self->True(
$TicketID,
"TicketCreateID $TicketID is created",
);
# Create email article.
my $ArticleID = $ArticleBackendObject->ArticleCreate(
TicketID => $TicketID,
SenderType => 'customer',
IsVisibleForCustomer => 1,
From => 'Some Customer A <customer-a@example.com>',
To => 'Some Agent <email@example.com>',
Subject => 'some short description',
Body => 'the message text',
ContentType => 'text/plain; charset=ISO-8859-15',
HistoryType => 'EmailCustomer',
HistoryComment => 'Customer sent an email',
UserID => 1,
);
$Self->True(
$TicketID,
"ArticleID $ArticleID is created",
);
# create and login test user
my $TestUserLogin = $HelperObject->TestUserCreate(
Groups => [ 'admin', 'users' ],
) || die "Did not get test user";
$Selenium->Login(
Type => 'Agent',
User => $TestUserLogin,
Password => $TestUserLogin,
);
my $ScriptAlias = $Kernel::OM->Get('Kernel::Config')->Get('ScriptAlias');
# After login, we need to navigate to the ACL deployment to make the imported ACL work.
$Selenium->VerifiedGet("${ScriptAlias}index.pl?Action=AdminACL;Subaction=ACLDeploy");
$Self->False(
index(
$Selenium->get_page_source(),
'ACL information from database is not in sync with the system configuration, please deploy all ACLs.'
)
> -1,
"ACL deployment successful."
);
# Navigate to AgentTicketZoom screen of created test ticket.
$Selenium->VerifiedGet("${ScriptAlias}index.pl?Action=AgentTicketZoom;TicketID=$TicketID");
# Click on the split action. First ACL is in action, expecting 'Phone Ticket' selection to be
# enabled and 'Email Ticket' selection to be disabled.
$Selenium->find_element( '.SplitSelection', 'css' )->click();
$Selenium->WaitFor(
JavaScript => 'return $("#SplitSubmit").length'
);
$Self->True(
$Selenium->execute_script(
"return \$(\"#SplitSelection option[value='PhoneTicket']\").length === 1"
),
"Split option for 'Phone Ticket' is enabled.",
);
$Self->True(
$Selenium->execute_script(
"return \$(\"#SplitSelection option[value='EmailTicket']\").length === 0"
),
"Split option for 'Email Ticket' is disabled.",
);
$Selenium->find_element( '.Close', 'css' )->click();
# Update state to 'open' to trigger second test ACL.
my $Success = $TicketObject->TicketStateSet(
State => 'open',
TicketID => $TicketID,
UserID => 1,
);
$Self->True(
$Success,
"TicketID $TicketID is set to 'open' state"
);
# Refresh screen.
$Selenium->VerifiedRefresh();
# Click on the split action. Second ACL is in action, expecting 'Phone Ticket' selection to be
# disabled and 'Email Ticket' selection to be enabled.
$Selenium->find_element( '.SplitSelection', 'css' )->click();
$Selenium->WaitFor(
JavaScript => 'return $("#SplitSubmit").length'
);
$Self->True(
$Selenium->execute_script(
"return \$(\"#SplitSelection option[value='PhoneTicket']\").length === 0"
),
"Split option for 'Phone Ticket' is disabled.",
);
$Self->True(
$Selenium->execute_script(
"return \$(\"#SplitSelection option[value='EmailTicket']\").length === 1"
),
"Split option for 'Email Ticket' is enabled.",
);
$Selenium->find_element( '.Close', 'css' )->click();
# Delete test ACLs rules.
for my $Count ( 1 .. 2 ) {
my $ACLData = $ACLObject->ACLGet(
Name => 'ThisIsAUnitTestACL-' . $Count,
UserID => 1,
);
$Success = $ACLObject->ACLDelete(
ID => $ACLData->{ID},
UserID => 1,
);
$Self->True(
$Success,
"ACL with ID $ACLData->{ID} is deleted"
);
}
# Deploy again after we deleted the test ACL.
$Selenium->VerifiedGet("${ScriptAlias}index.pl?Action=AdminACL;Subaction=ACLDeploy");
$Self->False(
index(
$Selenium->get_page_source(),
'ACL information from database is not in sync with the system configuration, please deploy all ACLs.'
)
> -1,
"ACL deployment successful."
);
# Delete created test tickets.
$Success = $TicketObject->TicketDelete(
TicketID => $TicketID,
UserID => 1,
);
# Ticket deletion could fail if apache still writes to ticket history. Try again in this case.
if ( !$Success ) {
sleep 3;
$Success = $TicketObject->TicketDelete(
TicketID => $TicketID,
UserID => 1,
);
}
$Self->True(
$Success,
"Ticket with ticket ID $TicketID is deleted"
);
},
);
1;
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