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# --
# Copyright (C) 2001-2021 OTRS AG, https://otrs.com/
# Copyright (C) 2021 Znuny GmbH, https://znuny.org/
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (GPL). If you
# did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.
# --
use strict;
use warnings;
use utf8;
use vars (qw($Self));
my $Selenium = $Kernel::OM->Get('Kernel::System::UnitTest::Selenium');
$Selenium->RunTest(
sub {
my $HelperObject = $Kernel::OM->Get('Kernel::System::UnitTest::Helper');
my $TicketObject = $Kernel::OM->Get('Kernel::System::Ticket');
# Do not check email addresses.
$HelperObject->ConfigSettingChange(
Key => 'CheckEmailAddresses',
Value => 0,
);
# Create test tickets.
my @TicketIDs;
for ( 1 .. 3 ) {
my $TicketID = $TicketObject->TicketCreate(
Title => 'Selenium Test Ticket',
Queue => 'Raw',
Lock => 'unlock',
Priority => '3 normal',
State => 'open',
CustomerID => 'SeleniumCustomer',
CustomerUser => 'SeleniumCustomer@localhost.com',
OwnerID => 1,
UserID => 1,
);
$Self->True(
$TicketID,
"Ticket is created - ID $TicketID",
);
push @TicketIDs, $TicketID;
}
# Create test user and login.
my $TestUserLogin = $HelperObject->TestUserCreate(
Groups => [ 'admin', 'users' ],
) || die "Did not get test user";
$Selenium->Login(
Type => 'Agent',
User => $TestUserLogin,
Password => $TestUserLogin,
);
my $ScriptAlias = $Kernel::OM->Get('Kernel::Config')->Get('ScriptAlias');
# Navigate to AgentTicketStatusView screen.
$Selenium->VerifiedGet("${ScriptAlias}index.pl?Action=AgentTicketStatusView");
# Test if tickets show with appropriate filters.
for my $Filter (qw(Open Closed)) {
# Check for control button (Open / Close).
my $Element = $Selenium->find_element(
"//a[contains(\@href, \'Action=AgentTicketStatusView;SortBy=Age;OrderBy=Down;View=;Filter=$Filter\' )]"
);
$Element->is_enabled();
$Element->is_displayed();
$Element->VerifiedClick();
# Check different views for filters.
for my $View (qw(Small Medium Preview)) {
# Click on viewer controller.
$Selenium->find_element(
"//a[contains(\@href, \'Action=AgentTicketStatusView;Filter=$Filter;View=$View;\' )]"
)->VerifiedClick();
# Check screen output.
$Selenium->find_element( "table", 'css' );
$Selenium->find_element( "table tbody tr td", 'css' );
# Verify that all expected tickets are present.
for my $TicketID (@TicketIDs) {
my $TicketNumber = $TicketObject->TicketNumberLookup(
TicketID => $TicketID,
UserID => 1,
);
$Self->True(
index( $Selenium->get_page_source(), $TicketNumber ) > -1,
"Ticket found on page - $TicketNumber ",
) || die "Ticket $TicketNumber not found on page";
}
}
# Close all tickets if they are in open state.
if ( $Filter eq 'Open' ) {
my $Result;
for my $TicketID (@TicketIDs) {
$Result = $TicketObject->TicketStateSet(
State => 'closed successful',
TicketID => $TicketID,
UserID => 1,
);
$Self->True(
$Result,
"Ticket ${TicketID} - closed successfully",
);
}
$Selenium->VerifiedGet("${ScriptAlias}index.pl?Action=AgentTicketStatusView");
}
}
# Check if sorting and ordering are saved in small view (see bug#13670).
# Go to Small view.
$Selenium->find_element(
"//a[contains(\@href, \'Action=AgentTicketStatusView;Filter=Closed;View=Small;\' )]"
)->VerifiedClick();
# Sort tickets by queue.
$Selenium->find_element(
"//a[contains(\@href, \'SortBy=Queue;OrderBy=Down\' )]"
)->VerifiedClick();
$Self->True(
$Selenium->find_element("//a[contains(\@title, \'Queue, sorted descending' )]"),
"Table is sorted by queue, order by descending",
);
# Go to the other view (e.g. Medium).
$Selenium->find_element(
"//a[contains(\@href, \'Action=AgentTicketStatusView;Filter=Closed;View=Medium;\' )]"
)->VerifiedClick();
# Go back to the Small view to check if sorting and ordering are saved.
$Selenium->find_element(
"//a[contains(\@href, \'Action=AgentTicketStatusView;Filter=Closed;View=Small;\' )]"
)->VerifiedClick();
$Self->True(
$Selenium->find_element("//a[contains(\@title, \'Queue, sorted descending' )]"),
"Table is still sorted by queue, order by descending",
);
# Delete created test tickets.
my $Success;
for my $TicketID (@TicketIDs) {
$Success = $TicketObject->TicketDelete(
TicketID => $TicketID,
UserID => 1,
);
# Ticket deletion could fail if apache still writes to ticket history. Try again in this case.
if ( !$Success ) {
sleep 3;
$Success = $TicketObject->TicketDelete(
TicketID => $TicketID,
UserID => 1,
);
}
$Self->True(
$Success,
"Ticket is deleted - ID $TicketID"
);
}
# Make sure the cache is correct.
$Kernel::OM->Get('Kernel::System::Cache')->CleanUp( Type => 'Ticket' );
}
);
1;
|
