1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 157 158 159 160 161 162 163 164 165 166 167 168 169 170 171 172 173 174 175 176 177 178 179 180 181 182 183 184 185 186 187 188 189 190 191 192 193 194 195 196 197 198 199 200 201 202 203 204 205 206 207 208 209 210 211 212 213 214 215 216 217 218 219 220 221 222 223 224 225 226 227 228 229 230 231 232 233 234 235 236 237 238 239 240 241 242 243 244 245 246 247 248 249 250 251 252 253 254 255 256 257 258 259 260 261 262 263 264 265 266 267 268 269 270 271 272 273 274 275 276 277 278 279 280 281 282 283 284 285 286 287 288 289 290 291 292 293 294 295 296 297 298 299 300 301 302 303 304 305 306 307 308 309 310 311 312 313 314 315 316 317 318 319 320 321 322 323 324 325 326 327 328 329 330 331 332 333 334 335 336 337 338 339 340 341 342 343 344 345 346 347 348 349 350 351 352 353 354 355 356 357 358 359 360 361 362 363 364 365 366 367 368 369 370 371 372 373 374 375 376 377 378 379 380 381 382 383 384 385 386 387 388 389 390 391 392 393 394 395 396 397 398 399 400 401 402 403 404 405 406 407 408 409 410 411 412 413 414 415 416 417 418 419 420 421 422 423 424 425 426 427 428 429 430 431 432 433 434 435 436 437 438 439 440 441 442 443 444 445 446 447 448 449 450 451 452 453 454 455 456 457 458 459 460 461 462 463 464 465 466 467 468 469 470 471 472 473 474 475 476 477 478 479 480 481 482 483 484 485 486 487 488 489 490 491
|
# --
# Copyright (C) 2001-2021 OTRS AG, https://otrs.com/
# Copyright (C) 2021 Znuny GmbH, https://znuny.org/
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (GPL). If you
# did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.
# --
use strict;
use warnings;
use utf8;
use vars (qw($Self));
my $Selenium = $Kernel::OM->Get('Kernel::System::UnitTest::Selenium');
$Selenium->RunTest(
sub {
my $HelperObject = $Kernel::OM->Get('Kernel::System::UnitTest::Helper');
my $UserObject = $Kernel::OM->Get('Kernel::System::User');
my $TicketObject = $Kernel::OM->Get('Kernel::System::Ticket');
my $DynamicFieldObject = $Kernel::OM->Get('Kernel::System::DynamicField');
my $DynamicFieldBackendObject = $Kernel::OM->Get('Kernel::System::DynamicField::Backend');
my $SysConfigObject = $Kernel::OM->Get('Kernel::System::SysConfig');
# Do not check email addresses and mx records.
# Change settings in both runtime and disk configuration.
for my $Key (qw(CheckEmailAddresses CheckMXRecord)) {
$HelperObject->ConfigSettingChange(
Valid => 1,
Key => $Key,
Value => 0,
);
}
# Override FirstnameLastnameOrder setting to check if it is taken into account.
# (see bug#12554 for more information).
$HelperObject->ConfigSettingChange(
Valid => 1,
Key => 'FirstnameLastnameOrder',
Value => 1,
);
# Create test user.
my $TestUserLogin = $HelperObject->TestUserCreate(
Groups => [ 'admin', 'users' ],
) || die "Did not get test user";
# Get test user ID.
my $TestUserID = $Kernel::OM->Get('Kernel::System::User')->UserLookup(
UserLogin => $TestUserLogin,
);
my $RandomID = $HelperObject->GetRandomID();
# Create test queue.
my $QueueName = 'Queue' . $RandomID;
my $QueueID = $Kernel::OM->Get('Kernel::System::Queue')->QueueAdd(
Name => $QueueName,
ValidID => 1,
GroupID => 1,
SystemAddressID => 1,
SalutationID => 1,
SignatureID => 1,
Comment => 'Selenium Queue',
UserID => $TestUserID,
);
$Self->True(
$QueueID,
"QueueAdd() successful for test $QueueName - ID $QueueID",
);
# Create test users.
my @UserIDs;
my %Users;
for my $User ( 1 .. 15 ) {
my $UserFirstname = 'Firstname' . $User;
my $UserLastname = 'Lastname' . $User;
my $UserLogin = 'test' . $RandomID . $User;
my $UserID = $UserObject->UserAdd(
UserFirstname => $UserFirstname,
UserLastname => $UserLastname,
UserLogin => $UserLogin,
UserEmail => "test$RandomID$User\@example.com",
ValidID => 1,
ChangeUserID => $TestUserID,
);
$Self->True(
$UserID,
"User is created - $UserID",
);
push @UserIDs, $UserID;
# Store user full name for later comparison.
my %UserData = $UserObject->GetUserData(
UserID => $UserID,
);
$Users{$UserID} = $UserData{UserFullname};
}
# Create test tickets.
my @TicketIDs;
my @TicketNumbers;
for my $Count ( 0 .. 14 ) {
my $TicketNumber = $TicketObject->TicketCreateNumber();
my $TicketID = $TicketObject->TicketCreate(
TN => $TicketNumber,
Title => 'Some Ticket Title',
Queue => $QueueName,
Lock => 'unlock',
Priority => '3 normal',
State => 'new',
CustomerID => 'TestCustomer',
CustomerUser => 'customer@example.com',
OwnerID => $UserIDs[$Count],
ResponsibleID => $UserIDs[$Count],
UserID => $TestUserID,
);
$Self->True(
$TicketID,
"Ticket is created - $TicketID"
);
push @TicketIDs, $TicketID;
push @TicketNumbers, $TicketNumber;
}
# Define every possible dynamic field value to at least one ticket.
my @Tests = (
{
Key => 'Key1&1',
TicketID => $TicketIDs[0],
TicketNumber => $TicketNumbers[0],
},
{
Key => 'Key2;2',
TicketID => $TicketIDs[1],
TicketNumber => $TicketNumbers[1],
},
{
Key => 'Key3?3',
TicketID => $TicketIDs[2],
TicketNumber => $TicketNumbers[2],
},
);
# Reverse sort test ticket numbers for test purposes.
my @SortTicketNumbers = reverse sort @TicketNumbers;
# Add dropdown dynamic field where keys have special characters like '&', ';' and '?'.
my $DFName = 'DF' . $RandomID;
my $DynamicFieldID = $DynamicFieldObject->DynamicFieldAdd(
Name => $DFName,
Label => $DFName,
FieldOrder => 9991,
FieldType => 'Dropdown',
ObjectType => 'Ticket',
Config => {
DefaultValue => '',
PossibleNone => '0',
PossibleValues => {
$Tests[0]->{Key} => 'Value 1',
$Tests[1]->{Key} => 'Value 2',
$Tests[2]->{Key} => 'Value 3',
},
TranslatableValues => '0',
TreeView => '0',
},
ValidID => 1,
UserID => $TestUserID,
);
my $DynamicFieldConfig = $DynamicFieldObject->DynamicFieldGet(
Name => $DFName,
);
# Set dynamic field values.
for my $Test (@Tests) {
my $Success = $DynamicFieldBackendObject->ValueSet(
DynamicFieldConfig => $DynamicFieldConfig,
ObjectID => $Test->{TicketID},
Value => $Test->{Key},
UserID => 1,
);
$Self->True(
$Success,
"Value '$Test->{Key}' from Dynamic field '$DFName' is set successfully for TicketID '$Test->{TicketID}'"
);
}
# Add test dynamic field column to the table in AgentTicketStatusView screen.
my %AgentTicketStatusViewDefaultColumns = $SysConfigObject->SettingGet(
Name => 'Ticket::Frontend::AgentTicketStatusView###DefaultColumns',
);
$HelperObject->ConfigSettingChange(
Valid => 1,
Key => 'Ticket::Frontend::AgentTicketStatusView###DefaultColumns',
Value => {
%{ $AgentTicketStatusViewDefaultColumns{EffectiveValue} },
"DynamicField_$DFName" => 2,
},
);
# Add test dynamic field column to the table in TicketNew section in AgentDashboard screen.
my %DashboardTicketNew = $SysConfigObject->SettingGet(
Name => 'DashboardBackend###0120-TicketNew',
);
$DashboardTicketNew{EffectiveValue}->{DefaultColumns}->{"DynamicField_$DFName"} = 2;
$HelperObject->ConfigSettingChange(
Valid => 1,
Key => 'DashboardBackend###0120-TicketNew',
Value => {
%{ $DashboardTicketNew{EffectiveValue} },
},
);
my $LayoutObject = Kernel::Output::HTML::Layout->new(
Lang => 'en',
UserTimeZone => 'UTC',
);
# Login as test user.
$Selenium->Login(
Type => 'Agent',
User => $TestUserLogin,
Password => $TestUserLogin,
);
my $ScriptAlias = $Kernel::OM->Get('Kernel::Config')->Get('ScriptAlias');
# Go to status open view, overview small, default sort is Age, default order is Down and remove all filter
$Selenium->VerifiedGet("${ScriptAlias}index.pl?Action=AgentTicketStatusView;DeleteFilters=DeleteFilters");
$Selenium->VerifiedRefresh();
# Check the filter for dynamic fields on the AgentTicketStatusView screen (see bug#14497).
for my $Test (@Tests) {
# Open filter selection
$Selenium->find_element("//a[contains(\@title, \'$DFName, filter not active\' )]")->click();
$Selenium->WaitFor(
JavaScript =>
"return typeof(\$) === 'function' && \$('#ColumnFilterDynamicField_$DFName option[value=\"$Test->{Key}\"]').length;"
);
$Selenium->InputFieldValueSet(
Element => "#ColumnFilterDynamicField_$DFName",
Value => $Test->{Key},
);
$Selenium->WaitFor(
JavaScript => "return typeof(\$) === 'function' && \$('li.ContextSettings.RemoveFilters').length;"
);
# Verify the test ticket is found by filtering with the dynamic field key.
$Self->True(
index( $Selenium->get_page_source(), $Test->{TicketNumber} ) > -1,
"Test ticket with Ticket# $Test->{TicketNumber} - found on screen after filtering with dynamic field key with special characters - $Test->{Key}.",
);
# Check not matching for the other two tickets
OTHERTESTS:
for my $OtherTests (@Tests) {
next OTHERTESTS if $OtherTests == $Test;
# Verify the other test ticket is not found by filtering with the dynamic field key of one ticket.
$Self->True(
index( $Selenium->get_page_source(), $OtherTests->{TicketNumber} ) == -1,
"Test ticket with Ticket# $OtherTests->{TicketNumber} - not found on screen after filtering with dynamic field key with special characters - $Test->{Key}.",
);
}
# Go to status open view, overview small, default sort is Age, default order is Down and remove all filter
$Selenium->VerifiedGet("${ScriptAlias}index.pl?Action=AgentTicketStatusView;DeleteFilters=DeleteFilters");
$Selenium->VerifiedRefresh();
}
# Set filter to test queue.
$Selenium->find_element("//a[contains(\@title, \'Queue, filter not active\' )]")->click();
$Selenium->WaitFor(
JavaScript =>
"return typeof(\$) === 'function' && \$('#ColumnFilterQueue option[value=\"$QueueID\"]').length;"
);
$Selenium->InputFieldValueSet(
Element => '#ColumnFilterQueue',
Value => $QueueID,
);
$Selenium->WaitFor(
JavaScript => "return typeof(\$) === 'function' && \$('li.ContextSettings.RemoveFilters').length;"
);
# Set tickets per page to 10.
$Selenium->VerifiedRefresh();
$Selenium->find_element( "#ShowContextSettingsDialog", 'css' )->click();
$Selenium->WaitFor(
JavaScript => 'return $(".Dialog.Modal #UserTicketOverviewSmallPageShown").length;'
);
$Selenium->InputFieldValueSet(
Element => '#UserTicketOverviewSmallPageShown',
Value => 10,
);
# TODO: remove limitation to firefox.
if ( $Selenium->{browser_name} eq 'firefox' ) {
$Self->True(
1,
"TODO: DragAndDrop is currently disabled in Firefox",
);
}
else {
# Move responsible from left to the right side.
$Selenium->mouse_move_to_location(
element => $Selenium->find_element( '//li[@data-fieldname="Responsible"]', 'xpath' ),
);
$Selenium->DragAndDrop(
Element => 'li[data-fieldname="Responsible"]',
Target => '#AssignedFields-DashboardAgentTicketStatusView',
TargetOffset => {
X => 185,
Y => 10,
},
);
}
$Selenium->find_element( "#DialogButton1", 'css' )->click();
$Selenium->WaitFor(
JavaScript => 'return !$(".Dialog.Modal").length;'
);
# Sort by ticket number, order down.
$Selenium->find_element("//a[contains(\@title, \'TicketNumber\' )]")->VerifiedClick();
# Verify that ticket with highest ticket number is on 1st page and with lowest is not.
$Self->True(
index( $Selenium->get_page_source(), $SortTicketNumbers[14] ) == -1,
"First page - $SortTicketNumbers[14] - found on screen"
);
$Self->True(
index( $Selenium->get_page_source(), $SortTicketNumbers[0] ) > -1,
"First page - $SortTicketNumbers[0] - not found on screen"
);
# Switch to 2nd page to test pagination.
$Selenium->find_element( "#AgentTicketStatusViewPage2", 'css' )->VerifiedClick();
# Verify that ticket with lowest ticket number is on 2nd page and with highest is not.
$Self->True(
index( $Selenium->get_page_source(), $SortTicketNumbers[0] ) == -1,
"Second page - $SortTicketNumbers[0] - found on screen"
);
$Self->True(
index( $Selenium->get_page_source(), $SortTicketNumbers[14] ) > -1,
"Second page - $SortTicketNumbers[14] - not found on screen"
);
$Selenium->VerifiedRefresh();
# Test if filters are still stored.
$Self->True(
index( $Selenium->get_page_source(), $SortTicketNumbers[0] ) == -1,
"After page refresh - $SortTicketNumbers[0] - found on screen"
);
$Self->True(
index( $Selenium->get_page_source(), $SortTicketNumbers[14] ) > -1,
"After page refresh - $SortTicketNumbers[14] - not found on screen"
);
my @Columns = (
'Responsible',
'Owner',
);
# TODO: remove limitation to firefox.
# There is issue with DragAndDrop when Responsible column should be added on screen in Settings
if ( $Selenium->{browser_name} eq 'firefox' ) {
shift @Columns;
}
# Check if owner and responsible columns are sorted by full names instead of IDs
# (see bug#4439 for more information).
for my $Column (@Columns) {
# Sort by column, order down.
$Selenium->find_element("//a[\@name='OverviewControl'][contains(\@title, '$Column')]")->VerifiedClick();
# Check user with 9 in name is shown and with 1 is not present.
$Self->True(
index( $Selenium->get_page_source(), $Users{ $UserIDs[0] } ) == -1,
"Column $Column - order Down - $Users{ $UserIDs[0] } - not found on screen"
);
$Self->True(
index( $Selenium->get_page_source(), $Users{ $UserIDs[8] } ) > -1,
"Column $Column - order Down - $Users{ $UserIDs[8] } - found on screen"
);
# Sort by column, order up.
$Selenium->find_element("//a[\@name='OverviewControl'][contains(\@title, '$Column')]")->VerifiedClick();
# Check user with 1 in name is shown and with 9 is not present.
$Self->True(
index( $Selenium->get_page_source(), $Users{ $UserIDs[0] } ) > -1,
"Column $Column - order Up - $Users{ $UserIDs[0] } - found on screen"
);
$Self->True(
index( $Selenium->get_page_source(), $Users{ $UserIDs[8] } ) == -1,
"Column $Column - order Up - $Users{ $UserIDs[8] } - not found on screen"
);
# Sort by column, order down, for the next iteration.
$Selenium->find_element("//a[\@name='OverviewControl'][contains(\@title, '$Column')]")->VerifiedClick();
}
# Remove all filters.
$Selenium->find_element( "li.ContextSettings.RemoveFilters a", 'css' )->VerifiedClick();
# Delete test tickets.
my $Success;
for my $TicketID (@TicketIDs) {
$Success = $TicketObject->TicketDelete(
TicketID => $TicketID,
UserID => $TestUserID,
);
# Ticket deletion could fail if apache still writes to ticket history. Try again in this case.
if ( !$Success ) {
sleep 3;
$Success = $TicketObject->TicketDelete(
TicketID => $TicketID,
UserID => $TestUserID,
);
}
$Self->True(
$Success,
"Delete ticket - $TicketID"
);
}
my $DBObject = $Kernel::OM->Get('Kernel::System::DB');
# Delete test users.
for my $UserID (@UserIDs) {
$Success = $DBObject->Do(
SQL => "DELETE FROM user_preferences WHERE user_id = $UserID",
);
$Self->True(
$Success,
"Delete user preferences - $UserID",
);
$Success = $DBObject->Do(
SQL => "DELETE FROM users WHERE id = $UserID",
);
$Self->True(
$Success,
"Delete user - $UserID",
);
}
# Delete test queue.
$Success = $DBObject->Do(
SQL => "DELETE FROM queue WHERE id = $QueueID",
);
$Self->True(
$Success,
"Delete queue - $QueueID",
);
# Delete created test dynamic fields.
$Success = $DynamicFieldObject->DynamicFieldDelete(
ID => $DynamicFieldID,
UserID => 1,
);
$Self->True(
$Success,
"Delete dynamic field - $DynamicFieldID",
);
my $CacheObject = $Kernel::OM->Get('Kernel::System::Cache');
# Make sure cache is correct.
for my $Cache (qw( Ticket Queue User )) {
$CacheObject->CleanUp( Type => $Cache );
}
},
);
1;
|