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# --
# Copyright (C) 2001-2021 OTRS AG, https://otrs.com/
# Copyright (C) 2021 Znuny GmbH, https://znuny.org/
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (GPL). If you
# did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.
# --
use strict;
use warnings;
use utf8;
use vars (qw($Self));
my $TicketObject = $Kernel::OM->Get('Kernel::System::Ticket');
my $NotificationEventObject = $Kernel::OM->Get('Kernel::System::NotificationEvent');
my $TicketNoficationEventObject = $Kernel::OM->Get('Kernel::System::Ticket::Event::NotificationEvent');
$Kernel::OM->ObjectParamAdd(
'Kernel::System::UnitTest::Helper' => {
RestoreDatabase => 1,
UseTmpArticleDir => 1,
},
);
my $HelperObject = $Kernel::OM->Get('Kernel::System::UnitTest::Helper');
# Disable email addresses checking.
$HelperObject->ConfigSettingChange(
Key => 'CheckEmailAddresses',
Value => 0,
);
# Disable notification event handler.
$HelperObject->ConfigSettingChange(
Key => 'Ticket::EventModulePost###7000-NotificationEvent',
Valid => 0,
);
my $RandomID = $HelperObject->GetRandomID();
# Create article send notification.
my $NotificationID = $NotificationEventObject->NotificationAdd(
Name => "Notification-$RandomID",
Comment => "Comment $RandomID",
Data => {
Transports => ['Email'],
Events => ['ArticleSend'],
RecipientEmail => [ $RandomID . '@test.com' ],
},
Message => {
en => {
Subject => "Notification subject - $RandomID",
Body => "Notification body - $RandomID",
ContentType => 'text/plain',
},
},
ValidID => 1,
UserID => 1,
);
$Self->True(
$NotificationID,
"NotificationID $NotificationID is created",
);
# Create test ticket.
my $TicketID = $TicketObject->TicketCreate(
Title => "Ticket-$RandomID",
QueueID => 1,
Lock => 'unlock',
PriorityID => 3,
State => 'open',
OwnerID => 1,
UserID => 1,
);
$Self->True(
$TicketID,
"TicketID $TicketID is created"
);
# Create test email article.
my $ArticleID
= $Kernel::OM->Get('Kernel::System::Ticket::Article')->BackendForChannel( ChannelName => 'Email' )->ArticleCreate(
TicketID => $TicketID,
SenderType => 'system',
IsVisibleForCustomer => 1,
Subject => 'some short description',
Body => 'the message text',
Charset => 'ISO-8859-15',
MimeType => 'text/plain',
HistoryType => 'SendCustomerNotification',
HistoryComment => 'Some free text!',
UserID => 1,
);
$Self->True(
$ArticleID,
"ArticleID $ArticleID is created",
);
# Run ArticleSend notification event.
my $Result = $TicketNoficationEventObject->Run(
UserID => 1,
Config => {
Event => '',
Module => 'Kernel::System::Ticket::Event::NotificationEvent',
Transaction => 1,
},
Event => 'ArticleSend',
Data => {
TicketID => $TicketID,
ArticleID => $ArticleID,
}
);
# Verify the notification is sent successfully.
$Self->Is(
$Result,
1,
"1 - ArticleSend notification event - sent notification",
);
# Run ArticleSend notification event again.
$Result = $TicketNoficationEventObject->Run(
UserID => 1,
Config => {
Event => '',
Module => 'Kernel::System::Ticket::Event::NotificationEvent',
Transaction => 1,
},
Event => 'ArticleSend',
Data => {
TicketID => $TicketID,
ArticleID => $ArticleID,
}
);
# Verify the loop protection stopped loop successfully.
$Self->Is(
$Result,
undef,
"2 - ArticleSend notification event - return 'undef' after loop protection check",
);
# Delete notification event.
my $Success = $NotificationEventObject->NotificationDelete(
ID => $NotificationID,
UserID => 1,
);
$Self->True(
$Success,
"NotificationID $NotificationID is deleted",
);
# Delete test ticket.
$Success = $TicketObject->TicketDelete(
TicketID => $TicketID,
UserID => 1,
);
$Self->True(
$Success,
"TicketID $TicketID is deleted"
);
# Cleanup is done by RestoreDatabase.
1;
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