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# --
# Copyright (C) 2001-2021 OTRS AG, https://otrs.com/
# Copyright (C) 2021 Znuny GmbH, https://znuny.org/
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (GPL). If you
# did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.
# --
use strict;
use warnings;
use utf8;
use Kernel::System::VariableCheck qw(IsHashRefWithData);
use vars (qw($Self));
# Get needed objects.
my $ConfigObject = $Kernel::OM->Get('Kernel::Config');
my $TicketObject = $Kernel::OM->Get('Kernel::System::Ticket');
my $DynamicFieldObject = $Kernel::OM->Get('Kernel::System::DynamicField');
my $CustomerUserObject = $Kernel::OM->Get('Kernel::System::CustomerUser');
my $CustomerCompanyObject = $Kernel::OM->Get('Kernel::System::CustomerCompany');
# Get helper object.
$Kernel::OM->ObjectParamAdd(
'Kernel::System::UnitTest::Helper' => {
RestoreDatabase => 1,
UseTmpArticleDir => 1,
},
);
my $HelperObject = $Kernel::OM->Get('Kernel::System::UnitTest::Helper');
my $RandomID = $HelperObject->GetRandomID();
# Don't check email address validity.
$ConfigObject->Set(
Key => 'CheckEmailAddresses',
Value => 0,
);
$ConfigObject->Set(
Key => 'DynamicFieldFromCustomerUser::Mapping',
Value => {
UserLogin => 'CustomerLogin' . $RandomID,
UserFirstname => 'CustomerFirstname' . $RandomID,
UserLastname => 'CustomerLastname' . $RandomID,
CustomerCompanyName => 'CustomerCompanyName' . $RandomID,
CustomerID => 'CustomerID' . $RandomID,
},
);
$ConfigObject->Set(
Key => 'Ticket::EventModulePost###950-DynamicFieldFromCustomerUser',
Value => {
Module => 'Kernel::System::Ticket::Event::DynamicFieldFromCustomerUser',
Event => '(TicketCreate|TicketCustomerUpdate)',
},
);
# Create the required dynamic fields.
my @DynamicFields = (
{
Name => 'CustomerLogin' . $RandomID,
Label => 'CustomerLogin',
FieldOrder => 9991,
},
{
Name => 'CustomerFirstname' . $RandomID,
Label => 'CustomerFirstname',
FieldOrder => 9992,
},
{
Name => 'CustomerLastname' . $RandomID,
Label => 'CustomerLastname',
FieldOrder => 9993,
},
{
Name => 'CustomerCompanyName' . $RandomID,
Label => 'CustomerCompanyName',
FieldOrder => 9994,
},
{
Name => 'CustomerID' . $RandomID,
Label => 'CustomerID',
FieldOrder => 9995,
},
);
my @AddedDynamicFieldNames;
my @AddedDynamicFieldIDs;
for my $DynamicFieldConfig (@DynamicFields) {
my $ID = $DynamicFieldObject->DynamicFieldAdd(
%{$DynamicFieldConfig},
Config => {
DefaultValue => '',
},
FieldType => 'Text',
ObjectType => 'Ticket',
InternalField => 0,
Reorder => 0,
ValidID => 1,
UserID => 1,
);
# Sanity test.
$Self->IsNot(
$ID,
undef,
"DynamicFieldAdd() for '$DynamicFieldConfig->{Label}' Field ID should be defined",
);
# Remember the DynamicFieldName.
push @AddedDynamicFieldNames, $DynamicFieldConfig->{Name};
push @AddedDynamicFieldIDs, $ID;
}
# Create a customer company.
my $TestCustomerID = $CustomerCompanyObject->CustomerCompanyAdd(
CustomerID => 'CustomerID' . $RandomID,
CustomerCompanyName => 'CustomerCompanyName' . $RandomID,
CustomerCompanyStreet => 'Some Street',
CustomerCompanyZIP => '12345',
CustomerCompanyCity => 'Some city',
CustomerCompanyCountry => 'USA',
CustomerCompanyURL => 'http://example.com',
CustomerCompanyComment => 'some comment',
ValidID => 1,
UserID => 1,
);
# Get customer company data.
my %TestCustomerCompany = $CustomerCompanyObject->CustomerCompanyGet(
CustomerID => $TestCustomerID,
);
# Create a customer user.
my $TestUserLogin = $CustomerUserObject->CustomerUserAdd(
Source => 'CustomerUser',
UserFirstname => 'UserFirstName' . $RandomID,
UserLastname => 'UserLastName' . $RandomID,
UserCustomerID => $TestCustomerID,
UserLogin => 'UserLogin' . $RandomID,
UserEmail => 'email' . $RandomID . '@example.com',
ValidID => 1,
UserID => 1,
);
# Get customer user data.
my %TestUserData = $CustomerUserObject->CustomerUserDataGet(
User => $TestUserLogin,
);
# Run HistoricalValueGet on all dynamic fields to create a cache.
my $DynamicFieldValueObject = $Kernel::OM->Get('Kernel::System::DynamicFieldValue');
for my $DynamicFieldID (@AddedDynamicFieldIDs) {
my $HistoricalValues = $DynamicFieldValueObject->HistoricalValueGet(
FieldID => $DynamicFieldID,
);
$Self->True(
!IsHashRefWithData($HistoricalValues),
"HistoricalValues for DynamicFieldID $DynamicFieldID are correct before ValueSet."
);
}
# Create a new ticket with the test user information.
my $TicketID = $TicketObject->TicketCreate(
Title => 'Some Ticket Title',
Queue => 'Raw',
Lock => 'unlock',
Priority => '3 normal',
State => 'new',
CustomerID => $TestUserData{CustomerID},
CustomerUser => $TestUserLogin,
OwnerID => 1,
UserID => 1,
);
# At this point the information should be already stored in the dynamic fields
# get ticket data (with DynamicFields).
my %Ticket = $TicketObject->TicketGet(
TicketID => $TicketID,
DynamicFields => 1,
UserID => 1,
Silent => 0,
);
# Test actual results with expected ones.
for my $DynamicFieldName (@AddedDynamicFieldNames) {
$Self->IsNot(
$Ticket{ 'DynamicField_' . $DynamicFieldName },
undef,
"DynamicField $DynamicFieldName for Ticket ID:'$TicketID' should not be undef",
);
}
$Self->Is(
$Ticket{ 'DynamicField_CustomerLogin' . $RandomID },
$TestUserLogin,
"DynamicField 'CustomerLogin$RandomID' for Ticket ID:'$TicketID' match TestUser Login",
);
$Self->Is(
$Ticket{ 'DynamicField_CustomerFirstname' . $RandomID },
$TestUserData{UserFirstname},
"DynamicField 'CustomerFirstname$RandomID' for Ticket ID:'$TicketID' match TestUser Firstname",
);
$Self->Is(
$Ticket{ 'DynamicField_CustomerLastname' . $RandomID },
$TestUserData{UserLastname},
"DynamicField 'CustomerLastname$RandomID' for Ticket ID:'$TicketID' match TestUser Lastname",
);
$Self->Is(
$Ticket{ 'DynamicField_CustomerID' . $RandomID },
$TestCustomerCompany{CustomerID},
"DynamicField 'CustomerID$RandomID' for Ticket ID:'$TicketID' match TestCompany ID",
);
$Self->Is(
$Ticket{ 'DynamicField_CustomerCompanyName' . $RandomID },
$TestCustomerCompany{CustomerCompanyName},
"DynamicField 'CustomerCompanyName$RandomID' for Ticket ID:'$TicketID' match TestCompany Name",
);
# Run HistoricalValueGet on all dynamic fields again, to check updated values are correct and cache is cleaned on ValueSet.
# See bug#14895 (https://bugs.otrs.org/show_bug.cgi?id=14895) for more details.
for my $DynamicFieldID (@AddedDynamicFieldIDs) {
my $HistoricalValues = $DynamicFieldValueObject->HistoricalValueGet(
FieldID => $DynamicFieldID,
);
$Self->False(
!IsHashRefWithData($HistoricalValues),
"HistoricalValues for DynamicFieldID $DynamicFieldID are correct after ValueSet."
);
}
# Cleanup is done by RestoreDatabase.
1;
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