1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
|
---
- ChangeBy: 1
ChangeTime: 2017-08-11 11:22:44
Comment: ''
CreateBy: 1
CreateTime: 2017-08-11 11:22:44
Data:
AgentEnabledByDefault:
- Email
Events:
- NotificationNewTicket
Recipients:
- AgentMyQueues
- AgentMyServices
SendOnOutOfOffice:
- '1'
Transports:
- Email
VisibleForAgent:
- '1'
VisibleForAgentTooltip:
- You will receive a notification each time a new ticket is created in one of
your "My Queues" or "My Services".
ID: 1
Message:
de:
Body: |-
Hallo <OTRS_NOTIFICATION_RECIPIENT_UserFirstname> <OTRS_NOTIFICATION_RECIPIENT_UserLastname>,
das Ticket [<OTRS_CONFIG_Ticket::Hook><OTRS_CONFIG_Ticket::HookDivider><OTRS_TICKET_TicketNumber>] wurde in der Queue <OTRS_TICKET_Queue> erstellt.
<OTRS_CUSTOMER_REALNAME> schrieb:
<OTRS_CUSTOMER_BODY[30]>
<OTRS_CONFIG_HttpType>://<OTRS_CONFIG_FQDN>/<OTRS_CONFIG_ScriptAlias>index.pl?Action=AgentTicketZoom;TicketID=<OTRS_TICKET_TicketID>
-- <OTRS_CONFIG_NotificationSenderName>
ContentType: text/plain
Subject: 'Ticket erstellt: <OTRS_TICKET_Title>'
en:
Body: |-
Hi <OTRS_NOTIFICATION_RECIPIENT_UserFirstname>,
ticket [<OTRS_CONFIG_Ticket::Hook><OTRS_CONFIG_Ticket::HookDivider><OTRS_TICKET_TicketNumber>] has been created in queue <OTRS_TICKET_Queue>.
<OTRS_CUSTOMER_REALNAME> wrote:
<OTRS_CUSTOMER_BODY[30]>
<OTRS_CONFIG_HttpType>://<OTRS_CONFIG_FQDN>/<OTRS_CONFIG_ScriptAlias>index.pl?Action=AgentTicketZoom;TicketID=<OTRS_TICKET_TicketID>
-- <OTRS_CONFIG_NotificationSenderName>
ContentType: text/plain
Subject: 'Ticket Created: <OTRS_TICKET_Title>'
es_MX:
Body: |-
Hola <OTRS_NOTIFICATION_RECIPIENT_UserFirstname>,
el ticket [<OTRS_CONFIG_Ticket::Hook><OTRS_CONFIG_Ticket::HookDivider><OTRS_TICKET_TicketNumber>] se ha creado en la fila <OTRS_TICKET_Queue>.
<OTRS_CUSTOMER_REALNAME> escribió:
<OTRS_CUSTOMER_BODY[30]>
<OTRS_CONFIG_HttpType>://<OTRS_CONFIG_FQDN>/<OTRS_CONFIG_ScriptAlias>index.pl?Action=AgentTicketZoom;TicketID=<OTRS_TICKET_TicketID>
-- <OTRS_CONFIG_NotificationSenderName>
ContentType: text/plain
Subject: 'Se ha creado un ticket: <OTRS_TICKET_Title>'
hu:
Body: |-
Kedves <OTRS_NOTIFICATION_RECIPIENT_UserFirstname>!
A(z) [<OTRS_CONFIG_Ticket::Hook><OTRS_CONFIG_Ticket::HookDivider><OTRS_TICKET_TicketNumber>] jegy létrejött a következő várólistában: <OTRS_TICKET_Queue>.
<OTRS_CUSTOMER_REALNAME> ezt írta:
<OTRS_CUSTOMER_BODY[30]>
<OTRS_CONFIG_HttpType>://<OTRS_CONFIG_FQDN>/<OTRS_CONFIG_ScriptAlias>index.pl?Action=AgentTicketZoom;TicketID=<OTRS_TICKET_TicketID>
-- <OTRS_CONFIG_NotificationSenderName>
ContentType: text/plain
Subject: 'Jegy létrehozva: <OTRS_TICKET_Title>'
pt_BR:
Body: |-
Oi <OTRS_NOTIFICATION_RECIPIENT_UserFirstname>,
o ticket [<OTRS_CONFIG_Ticket::Hook><OTRS_CONFIG_Ticket::HookDivider><OTRS_TICKET_TicketNumber>] foi criado na fila <OTRS_TICKET_Queue>.
<OTRS_CUSTOMER_REALNAME> escreveu:
<OTRS_CUSTOMER_BODY[30]>
<OTRS_CONFIG_HttpType>://<OTRS_CONFIG_FQDN>/<OTRS_CONFIG_ScriptAlias>index.pl?Action=AgentTicketZoom;TicketID=<OTRS_TICKET_TicketID>
-- <OTRS_CONFIG_NotificationSenderName>
ContentType: text/plain
Subject: 'Ticket criado: <OTRS_TICKET_Title>'
sr_Cyrl:
Body: |-
Здраво <OTRS_NOTIFICATION_RECIPIENT_UserFirstname>,
тикет [<OTRS_CONFIG_Ticket::Hook><OTRS_CONFIG_Ticket::HookDivider><OTRS_TICKET_TicketNumber>] је отворен у реду <OTRS_TICKET_Queue>.
<OTRS_CUSTOMER_REALNAME> је написао/ла:
<OTRS_CUSTOMER_BODY[30]>
<OTRS_CONFIG_HttpType>://<OTRS_CONFIG_FQDN>/<OTRS_CONFIG_ScriptAlias>index.pl?Action=AgentTicketZoom;TicketID=<OTRS_TICKET_TicketID>
-- <OTRS_CONFIG_NotificationSenderName>
ContentType: text/plain
Subject: 'Oтворен тикет: <OTRS_TICKET_Title>'
sr_Latn:
Body: |-
Zdravo <OTRS_NOTIFICATION_RECIPIENT_UserFirstname>,
tiket [<OTRS_CONFIG_Ticket::Hook><OTRS_CONFIG_Ticket::HookDivider><OTRS_TICKET_TicketNumber>] je otvoren u redu <OTRS_TICKET_Queue>.
<OTRS_CUSTOMER_REALNAME> je napisao/la:
<OTRS_CUSTOMER_BODY[30]>
<OTRS_CONFIG_HttpType>://<OTRS_CONFIG_FQDN>/<OTRS_CONFIG_ScriptAlias>index.pl?Action=AgentTicketZoom;TicketID=<OTRS_TICKET_TicketID>
-- <OTRS_CONFIG_NotificationSenderName>
ContentType: text/plain
Subject: 'Otvoren tiket: <OTRS_TICKET_Title>'
zh_CN:
Body: |-
您好 <OTRS_NOTIFICATION_RECIPIENT_UserFirstname>,
票据工单 [<OTRS_CONFIG_Ticket::Hook><OTRS_CONFIG_Ticket::HookDivider><OTRS_TICKET_TicketNumber>] 已在等待队列 已在队列<OTRS_TICKET_Queue> 中被编制完成。中被创建完成
<OTRS_CUSTOMER_REALNAME> 写道：
<OTRS_CUSTOMER_BODY[30]>
<OTRS_CONFIG_HttpType>://<OTRS_CONFIG_FQDN>/<OTRS_CONFIG_ScriptAlias>index.pl?Action=AgentTicketZoom;TicketID=<OTRS_TICKET_TicketID>
-- <OTRS_CONFIG_NotificationSenderName>
ContentType: text/plain
Subject: 票据编制 工单已创建：<OTRS_TICKET_Title>
Name: Ticket create notification
ValidID: 1
|
