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---
Activities:
Activity-50235d211de0ea1d0d218f06254dc644:
ActivityDialogs:
- ActivityDialog-24f90970400e3c2fc976eaf0f1e08b31
ChangeTime: 2018-11-20 14:45:58
Config:
ActivityDialog:
'1': ActivityDialog-24f90970400e3c2fc976eaf0f1e08b31
CreateTime: 2018-11-20 14:45:58
EntityID: Activity-50235d211de0ea1d0d218f06254dc644
ID: '1'
Name: Shipping
Activity-91bb50fff304574fdcf9e84b63242f7a:
ActivityDialogs: []
ChangeTime: 2018-11-20 14:45:58
Config:
ActivityDialog: {}
CreateTime: 2018-11-20 14:45:58
EntityID: Activity-91bb50fff304574fdcf9e84b63242f7a
ID: '2'
Name: Ordering complete
Activity-e2cd48a1807511cbe1b8cef2e750a9de:
ActivityDialogs:
- ActivityDialog-ff3961b48b8966e39ff950e9f40148cf
ChangeTime: 2018-11-20 14:45:58
Config:
ActivityDialog:
'1': ActivityDialog-ff3961b48b8966e39ff950e9f40148cf
CreateTime: 2018-11-20 14:45:58
EntityID: Activity-e2cd48a1807511cbe1b8cef2e750a9de
ID: '3'
Name: Start order
ActivityDialogs:
ActivityDialog-24f90970400e3c2fc976eaf0f1e08b31:
ChangeTime: 2018-11-20 14:45:58
Config:
DescriptionLong: ''
DescriptionShort: Completed
FieldOrder:
- Priority
- Article
Fields:
Article:
Config:
ArticleType: phone
DefaultValue: ''
DescriptionLong: ''
DescriptionShort: ''
Display: '1'
Priority:
DefaultValue: ''
DescriptionLong: ''
DescriptionShort: ''
Display: '2'
Interface:
- AgentInterface
- CustomerInterface
Permission: ''
RequiredLock: '0'
SubmitAdviceText: ''
SubmitButtonText: ''
CreateTime: 2018-11-20 14:45:58
EntityID: ActivityDialog-24f90970400e3c2fc976eaf0f1e08b31
ID: '1'
Name: Completed
ActivityDialog-ff3961b48b8966e39ff950e9f40148cf:
ChangeTime: 2018-11-20 14:56:19
Config:
DescriptionLong: ''
DescriptionShort: Make order
FieldOrder:
- Queue
- Article
- Title
- DynamicField_TestTextArea
Fields:
Article:
Config:
ArticleType: note-internal
DefaultValue: ''
DescriptionLong: ''
DescriptionShort: ''
Display: '1'
DynamicField_TestTextArea:
DefaultValue: ''
DescriptionLong: ''
DescriptionShort: ''
Display: '1'
Queue:
DefaultValue: ''
DescriptionLong: ''
DescriptionShort: ''
Display: '2'
Title:
DefaultValue: Test Process Title Default
DescriptionLong: ''
DescriptionShort: ''
Display: '1'
Interface:
- AgentInterface
- CustomerInterface
Permission: ''
RequiredLock: 0
SubmitAdviceText: ''
SubmitButtonText: ''
CreateTime: 2018-11-20 14:45:58
EntityID: ActivityDialog-ff3961b48b8966e39ff950e9f40148cf
ID: '2'
Name: Make order
Process:
Activities:
- Activity-50235d211de0ea1d0d218f06254dc644
- Activity-91bb50fff304574fdcf9e84b63242f7a
- Activity-e2cd48a1807511cbe1b8cef2e750a9de
ChangeTime: 2018-11-20 15:17:26
Config:
Description: Customer selenium ticket process
Path:
Activity-50235d211de0ea1d0d218f06254dc644:
Transition-4165f99bd46906d549505dadc1efe495:
ActivityEntityID: Activity-91bb50fff304574fdcf9e84b63242f7a
TransitionAction:
- TransitionAction-9c130d0106d6318ec0323c61a5a198a1
Activity-91bb50fff304574fdcf9e84b63242f7a: {}
Activity-e2cd48a1807511cbe1b8cef2e750a9de:
Transition-2d886a49632568780415849f4e5d39df:
ActivityEntityID: Activity-50235d211de0ea1d0d218f06254dc644
TransitionAction:
- TransitionAction-13679d73996d4d7480e64af4d13eb3e2
Transition-8237fe4f3b9e165e823e5b882f85d12f:
ActivityEntityID: Activity-91bb50fff304574fdcf9e84b63242f7a
TransitionAction:
- TransitionAction-9b0fa5403f24ad1e4de1f3c231053786
StartActivity: Activity-e2cd48a1807511cbe1b8cef2e750a9de
StartActivityDialog: ActivityDialog-ff3961b48b8966e39ff950e9f40148cf
CreateTime: 2018-11-20 14:45:58
EntityID: Process-f8194a25ab0ccddefeb4240c281c1f56
ID: '1'
Layout:
Activity-50235d211de0ea1d0d218f06254dc644:
left: '708'
top: '17'
Activity-91bb50fff304574fdcf9e84b63242f7a:
left: '1256'
top: '230'
Activity-e2cd48a1807511cbe1b8cef2e750a9de:
left: '407'
top: '202'
Name: TestProcessTextArea
State: Active
StateEntityID: S1
TransitionActions:
- TransitionAction-9c130d0106d6318ec0323c61a5a198a1
- TransitionAction-13679d73996d4d7480e64af4d13eb3e2
- TransitionAction-9b0fa5403f24ad1e4de1f3c231053786
Transitions:
- Transition-4165f99bd46906d549505dadc1efe495
- Transition-2d886a49632568780415849f4e5d39df
- Transition-8237fe4f3b9e165e823e5b882f85d12f
TransitionActions:
TransitionAction-13679d73996d4d7480e64af4d13eb3e2:
ChangeTime: 2018-11-20 15:17:06
Config:
Config:
Body: <div style="font-family:arial;"> <OTRS_TICKET_DynamicField_TestTextArea>
<br></div>
CommunicationChannel: Email
ContentType: text/html; charset=UTF-8
HistoryComment: This is the history comment
HistoryType: Addnote
IsVisibleForCustomer: '1'
SenderType: customer
Subject: This is the subject
Module: Kernel::System::ProcessManagement::TransitionAction::TicketArticleCreate
CreateTime: 2018-11-20 14:45:58
EntityID: TransitionAction-13679d73996d4d7480e64af4d13eb3e2
ID: '1'
Name: Go to processing
TransitionAction-9b0fa5403f24ad1e4de1f3c231053786:
ChangeTime: 2018-11-20 14:45:58
Config:
Config:
State: closed unsuccessful
Module: Kernel::System::ProcessManagement::TransitionAction::TicketStateSet
CreateTime: 2018-11-20 14:45:58
EntityID: TransitionAction-9b0fa5403f24ad1e4de1f3c231053786
ID: '2'
Name: Completede unsuccessful
TransitionAction-9c130d0106d6318ec0323c61a5a198a1:
ChangeTime: 2018-11-20 14:45:58
Config:
Config:
State: closed successful
Module: Kernel::System::ProcessManagement::TransitionAction::TicketStateSet
CreateTime: 2018-11-20 14:45:58
EntityID: TransitionAction-9c130d0106d6318ec0323c61a5a198a1
ID: '3'
Name: Completede successful
Transitions:
Transition-2d886a49632568780415849f4e5d39df:
ChangeTime: 2018-11-20 14:45:58
Config:
Condition:
'1':
Fields:
Queue:
Match: Raw
Type: String
Type: and
ConditionLinking: and
CreateTime: 2018-11-20 14:45:58
EntityID: Transition-2d886a49632568780415849f4e5d39df
ID: '1'
Name: Approved
Transition-4165f99bd46906d549505dadc1efe495:
ChangeTime: 2018-11-20 14:45:58
Config:
Condition:
'1':
Fields:
Priority:
Match: 5 very high
Type: String
Type: and
ConditionLinking: and
CreateTime: 2018-11-20 14:45:58
EntityID: Transition-4165f99bd46906d549505dadc1efe495
ID: '2'
Name: Completed
Transition-8237fe4f3b9e165e823e5b882f85d12f:
ChangeTime: 2018-11-20 14:45:58
Config:
Condition:
'1':
Fields:
Queue:
Match: Junk
Type: String
Type: and
ConditionLinking: and
CreateTime: 2018-11-20 14:45:58
EntityID: Transition-8237fe4f3b9e165e823e5b882f85d12f
ID: '3'
Name: Denied
|
